Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

70122-Store Cleaning Associate

Company: The TJX Companies, Inc.

Location: O'Fallon, IL

Posted Jan 21, 2025

HomeGoods is seeking a dedicated individual for a floor care role in their Fairview Heights, IL store. The position involves maintaining a clean and organized store environment, operating the scrubber and buffer, and adhering to all operational and merchandising standards. The company values a positive store culture, customer service, and offers a range of benefits including an associate discount, 401(k) contributions, and health insurance. The starting pay range is $15.00 to $15.50 per hour.

Vision Center Manager NL 1 - Store 1848

Company: Walmart

Location: Glen Ellyn, IL

Posted Jan 21, 2025

The role involves driving sales in the Vision Center through effective merchandise presentation, pricing, signing, inventory management, and budgeting. It includes overseeing customer service, community outreach programs, and compliance with company policies. The position also involves providing supervision, development opportunities, and quality eyewear services to associates. Leadership expectations include respect for individuals, integrity, customer service, striving for excellence, and adherence to Walmart's values.

Cook

Company: Sodexo

Location: Chicago, IL

Posted Jan 21, 2025

Accounts Specialist

Company: tastytrade/ tastylive/ tastyfx/ tastycrypto

Location: Chicago, IL

Posted Jan 21, 2025

The job posting is for an Accounts Specialist at tastytrade, a retail brokerage that offers professional-grade technology to retail traders. The role involves providing customer support via chat, email, and phone, assisting with account applications and maintenance, approving accounts, and complying with AML regulations. The ideal candidate is tech-proficient, collaborative, multitasking, interpersonally skilled, and detail-oriented. Benefits include performance bonuses, stock options, 401k, education support, vacation days, sick days, gym membership reimbursement, commuter benefits, pet insurance, wellness programs, charitable donation matching, volunteer days, catered lunches, and a full kitchen. The salary range is $70,000 - $80,000, depending on experience and qualifications. tastytrade, part of the tasty house of brands, aims to provide a better trading experience globally.

Store Associate

Company: CVS Health

Location: Joliet, IL

Posted Jan 21, 2025

CVS Health is a company that values its employees and customers, with a purpose to deliver enhanced human-centric health care. The Retail Store Associate position provides an opportunity to excel in a customer-focused role, positively impacting the lives of others. The job requires providing differentiated customer service, focusing on the customer, accurately performing cashier duties, and maintaining the sales floor.

Store Associate

Company: CVS Health

Location: Tinley Park, IL

Posted Jan 21, 2025

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world.

Store Manager in Training

Company: CVS Health

Location: Joliet, IL

Posted Jan 21, 2025

Shipping Handler - 2nd Shift

Company: CVS Health

Location: Mount Prospect, IL

Posted Jan 21, 2025

CVS Health is offering a Shipping Handler position in Mount Prospect, IL, starting at $16.80/hr. The role involves supply replenishment, metering, and sortation of prescription orders. The company emphasizes a human-centric approach to healthcare, with a focus on innovation and affordability. Benefits include comprehensive health insurance, a 401(k) plan, and various well-being programs. The position requires standing for extended periods, lifting up to 40 lbs, and detail-oriented task focus.

Sr Manager, Market Development -OEM

Company: Thermo Fisher Scientific

Location: Rockford, IL

Posted Jan 21, 2025

The role of Senior Global Market Development Manager - OEM at Thermo Fisher Scientific involves leading a new marketing organization within the Biosciences Division. The primary responsibility is to drive awareness and demand for Thermo Fisher's OEM solutions, particularly in the diagnostic market. Key responsibilities include leading a cross-functional team, developing a global marketing strategy, creating compelling content, and managing the marketing budget. The ideal candidate should have a life science degree, 10+ years of relevant marketing experience, and strong leadership and communication skills. Thermo Fisher Scientific offers a competitive salary, comprehensive benefits, and a culture of inclusion and collaboration.

Shift Supervisor Trainee

Company: CVS Health

Location: Mount Vernon, IL

Posted Jan 21, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and communicating information. The trainee will also learn about key business aspects and CVS/pharmacy culture. Upon successful completion, they can be considered for Operations Supervisor or Shift Supervisor positions. These roles involve leading store staff, ensuring smooth operations, and maintaining excellent customer service. The job requires deductive reasoning, analytical skills, computer skills, and advanced communication. The pay range is $16.00 - $24.00, and benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

Industry Executive - Auto - Financial Services

Company: TransUnion

Location: Chicago, IL

Posted Jan 21, 2025

TransUnion is seeking a seasoned professional with at least 5 years of experience in selling, consulting, or business development within the financial services industry, preferably in Auto Finance. The role involves planning, prospecting, and driving solution adoption to close sales opportunities. The candidate will lead external client planning, maximize account penetration, and represent TransUnion at industry events. This is a remote position with a competitive salary range of $78,100.00 - $123,000.00 annually, eligible for both base pay and commission. TransUnion offers comprehensive benefits and is committed to diversity and equal opportunity.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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