Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Career Educator Meyers Road KinderCare

Company: KinderCare Learning Companies

Location: Villa Park, IL

Posted Jan 21, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, is seeking a Teacher to lead, coach, and mentor less experienced teachers. The role involves implementing KinderCare's curriculum, creating a nurturing environment, partnering with parents, and supporting the center's success. Benefits include discounted child care, medical, dental, and vision coverage, mental health support, and more. The company operates in over 2,000 sites across 40 states, committed to providing high-quality child care for all families.

(USA) Member Specialist

Company: Walmart

Location: Crystal Lake, IL

Posted Jan 21, 2025

The job involves maintaining the area of responsibility according to company policies, providing member service, assisting with securing and safeguarding Sam's Club assets, training other associates, complying with company policies, and exhibiting leadership qualities such as respect for individuals, integrity, service to customers, striving for excellence, and acting with humility. The role also offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and paid time off benefits. The hourly wage range is $18.00 to $25.00, with potential premiums based on specific circumstances.

Special Investigation Unit Reporting Lead - SAS (Aetna SIU)

Company: CVS Health

Location: Springfield, IL

Posted Jan 21, 2025

CVS Health is seeking a data-driven professional for the Aetna Special Investigations Unit (SIU) Data Analytics team. The ideal candidate should have extensive healthcare industry experience, proficiency in SAS coding, Excel, and data visualization tools like Tableau or Power BI. They must also demonstrate strong leadership skills and project management abilities. The role involves analyzing medical claim data, interpreting results, and ensuring data integrity. CVS Health offers competitive compensation, comprehensive benefits, and a supportive work environment.

Personal Banker 5455 W. Belmont

Company: PNC

Location: Chicago, IL

Posted Jan 21, 2025

Director, Client Services

Company: Center for Research in Security Prices (CRSP)

Location: Chicago, IL

Posted Jan 21, 2025

The Client Services Director is responsible for managing the frontline team, fostering a culture of excellence and client-centricity. They lead in mentoring, troubleshooting, and resolving complex client issues, ensuring high subscriber satisfaction and retention. The Director collaborates with Marketing, Sales, and other departments, contributing to product development and enhancement. They also develop and deliver training classes, maintain client service protocols, and analyze customer data for improvement. The role requires experience with financial data, CRM systems, and file management tools.

Dietetic Clerk

Company: Sodexo

Location: Mount Vernon, IL

Posted Jan 21, 2025

Sodexo is seeking a Dietetic Clerk for full-time employment at SSM Health Good Samaritan Hospital in Mount Vernon, IL. The role involves organizing patient menus, ensuring accurate diet orders, and maintaining smooth food service operations. The ideal candidate should have 1 year of food service experience in a hospital or extended care facility. Sodexo offers a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. The company values diversity and inclusion, fostering an environment where all employees are respected and valued.

(USA) Personal Shopper - Sam's

Company: Walmart

Location: Oak Park, IL

Posted Jan 21, 2025

The role involves developing and supporting membership, maintaining facility safety, fulfilling member orders, providing member service, and adhering to company policies. It emphasizes respect for individuals, integrity, customer service, striving for excellence, and offers competitive benefits including health, financial, and paid time off benefits.

Pharmacy Technician

Company: CVS Health

Location: Bourbonnais, IL

Posted Jan 21, 2025

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personalized, convenient, and affordable services. The company's purpose is to bring heart to every moment of health, supported by their Heart At Work Behaviors™. Pharmacy Technicians play a crucial role in their retail locations, contributing to operational excellence, positive patient experiences, and a safe, inclusive culture. They are expected to complete a training program and meet state-specific licensing requirements. The role involves various responsibilities, including following SOPs, contributing to positive patient experiences, and potentially administering immunizations. CVS Health offers competitive pay, comprehensive benefits, and a supportive work environment.

(USA) Area Manager - Quality Assurance/Systems (Import, Regional, Returns, Sam's, Wm.Com)-3

Company: Walmart

Location: Joliet, IL

Posted Jan 21, 2025

The job involves communicating with various stakeholders, implementing business plans, monitoring productivity, maintaining quality and safety standards, supervising and developing associates, managing QA guidelines, systems hardware and software maintenance, and troubleshooting systems applications. Leadership expectations include respect for the individual, acting with integrity, serving the customer, striving for excellence, and competitive pay with various benefits such as health, financial, and paid time off benefits. The role requires an associate's degree in Business, Logistics, or related field and 1 year of supervisory experience or equivalent.

STARBUCKS/LEAD BARISTA

Company: Kroger

Location: Chicago, IL

Posted Jan 21, 2025

The job description involves ensuring high service standards in a coffee department, including prompt and quality service, effective marketing, and supervision of staff. Responsibilities also include maintaining stock, adhering to company policies, and demonstrating core values such as respect, honesty, and diversity. The role requires strong communication skills, barista certification, and the ability to handle stressful situations professionally. Benefits include comprehensive healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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