Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Pharmacy Technician

Company: CVS Health

Location: Chicago, IL

Posted Jan 21, 2025

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personalized, convenient, and affordable services. The company's purpose is to bring heart to every moment of health, supported by their Heart At Work Behaviors™. Pharmacy Technicians play a crucial role in achieving this, ensuring smooth pharmacy operations, accurate prescription fulfillment, and exceptional patient experiences. They contribute to a safe, inclusive culture and are required to complete a training program and meet state-specific licensing requirements.

Java Developer

Company: Wipro

Location: Kankakee, IL

Posted Jan 21, 2025

Wipro Limited, a leading technology services and consulting company, is seeking a Java Developer in Charlotte, NC. The role involves developing standards and best practices for complex technology solutions, designing and coding projects, and collaborating with technical experts to resolve issues. Wipro is committed to diversity and inclusion, ensuring equal opportunities for all applicants regardless of race, gender, or disability status.

Pharmacy Intern

Company: CVS Health

Location: Champaign, IL

Posted Jan 21, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Pharmacy Technician

Company: CVS Health

Location: Kilbourne, IL

Posted Jan 21, 2025

Privacy Counsel

Company: TransUnion

Location: Chicago, IL

Posted Jan 21, 2025

TransUnion is offering a job opportunity for a Senior Counsel in Legal with a focus on US privacy and data protection laws. The role involves working in a collaborative and innovative environment, implementing privacy laws, and maturing the privacy program. Benefits include flexible time off, health benefits, and a commitment to diversity and equal opportunity. The salary range is $100,100.00 - $150,000.00 annually.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Peoria, IL

Posted Jan 21, 2025

Pharmacy Technician

Company: CVS Health

Location: Joliet, IL

Posted Jan 21, 2025

CVS Health emphasizes a heart-centric approach to healthcare, focusing on enhancing human-centric services. The company aims to transform healthcare by improving access, lowering costs, and providing personalized, convenient, and affordable solutions. Pharmacy Technicians play a crucial role in delivering operational and service excellence, ensuring accurate and timely prescription fulfillment, and contributing to positive patient experiences. CVS Health offers comprehensive benefits, including medical, dental, vision, retirement savings plans, and well-being programs. The role requires rigorous training, adherence to safety protocols, and the ability to handle various physical demands.

Student Worker

Company: Sodexo

Location: Bloomington, IL

Posted Jan 21, 2025

Sodexo is offering a part-time Student Worker position at Illinois Wesleyan University with a pay range of $15 per hour. The role involves working in various locations around the campus, including food service, facilities, and offices. Responsibilities include cooking, serving food, clerical work, cleaning, and assisting in daily operations. Sodexo values team-oriented, adaptable, reliable, and nurturing individuals. They provide a flexible work environment, ongoing training, and a comprehensive benefits package, including paid time off, medical, dental, vision, tuition reimbursement, 401k, and more. Sodexo is committed to diversity, inclusion, and equal employment opportunities.

Target Security Specialist

Company: Target

Location: Riverwoods, IL

Posted Jan 21, 2025

Target is a Fortune 50 company with over 400,000 team members worldwide. They prioritize relationships and invest in growth opportunities to succeed as one Target team. The role of a Target Security Specialist involves keeping guests and team members safe and secure, providing excellent customer service, and working efficiently as a team.

STARBUCKS/BARISTA

Company: Kroger

Location: Chicago, IL

Posted Jan 21, 2025

The job description involves providing excellent customer service in a safe and clean environment, promoting an inclusive work culture, and demonstrating the company's core values. Responsibilities include creating a welcoming atmosphere, gaining product knowledge, collaborating with team members, preparing beverages, maintaining product quality, ensuring safety, and handling customer and business issues with integrity. The role requires working in a high-paced environment, managing conflicts, and supporting minors, individuals with special needs, and older adults. Qualifications include excellent customer service skills, and previous relevant experience is desired. The company, Mariano's, is part of the Kroger family, offering comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Pharmacy Intern

Company: CVS Health

Location: Godfrey, IL

Posted Jan 21, 2025

CVS Health is offering a 3rd year pharmacy intern role with significant responsibilities, including ensuring patient safety, managing pharmacy operations, and leading with empathy. The role requires strong communication skills, immunization eligibility is preferred, and proficiency in Microsoft Office Suite. The company is committed to improving health care and values fresh ideas and unique contributions.

Pharmacy Technician

Company: CVS Health

Location: Jacksonville, IL

Posted Jan 21, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by a single purpose: 'Bringing our heart to every moment of your health.' The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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