Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Bakery Lead

Company: Kroger

Location: Northbrook, IL

Posted Jan 21, 2025

The job description involves backing up the department manager, overseeing department operations, and mastering Standard Operating Procedures (SOPs) including merchandising, scheduling, and customer service. The role requires demonstrating company values, encouraging teamwork, and ensuring efficient labor utilization. Responsibilities include customer service, equipment operation, communication, and adherence to SOPs. Qualifications include a high school diploma, retail experience, strong interpersonal skills, and math abilities. The company, Mariano's, offers comprehensive benefits and growth opportunities.

PHARMACY/PHARMACIST FLOATER (AD)

Company: Kroger

Location: Arlington Heights, IL

Posted Jan 21, 2025

Wind Turbine Technician II- Prosperity, Deland, IL

Company: Vestas

Location: Champaign, IL

Posted Jan 21, 2025

Vestas Wind Technology is offering a Technician II Site Tech position at the Prosperity Wind Farm in De Land, IL. The role involves performing major correctives on various wind turbine platforms, working at heights and in confined spaces, and requires a safety-focused mindset. The company offers a $2,500 sign-on bonus, comprehensive benefits, and a state-of-the-art training program. Vestas values accountability, collaboration, simplicity, and passion, and is committed to sustainable energy solutions.

Morning Store Cleaning Associate

Company: The TJX Companies, Inc.

Location: St. Charles, IL

Posted Jan 21, 2025

TJ Maxx Store 1493 in Saint Charles, IL is seeking a dedicated individual for a floor care role. The position involves maintaining a clean and organized store environment, operating the scrubber and buffer, and adhering to all operational, merchandise, and loss prevention standards. The successful candidate will also be cross-trained to work in multiple areas of the store, supporting the business needs. TJ Maxx offers a dynamic work environment with opportunities for career growth, competitive pay, and comprehensive benefits including an associate discount, 401(k) contributions, and health insurance. The company values diversity and inclusivity, embracing each employee's unique perspectives and differences.

Internship: Supply Chain - Davenport, IA

Company: Eaton

Location: Rock Island, IL

Posted Jan 21, 2025

Director, Cardiothoracic Critical Care

Company: Northwestern University’s Feinberg School of Medicine

Location: Chicago, Illinois

Posted Jan 21, 2025

Northwestern Memorial Hospital and Northwestern University Feinberg School of Medicine are seeking a full-time Intensivist for a leadership role. The position involves directing Cardiothoracic Critical Care Services and expanding clinical programs and research within the Northwestern Medicine health system. The ideal candidate should have established clinical expertise in cardiac and thoracic surgery patient care, a national reputation, and a proven track record in securing extramural funding. They will lead a team of clinicians, educators, and researchers, and contribute to the future vision of critical care services. The candidate must be board certified in their primary specialty and critical care, and able to obtain permanent Illinois licensure.

Business Compliance Associate (Hybrid)

Company: Enova

Location: Chicago, IL

Posted Jan 21, 2025

Enova International is seeking a Business Compliance Associate for its CashNetUSA Business Unit. The role involves monitoring and supervising diverse product portfolios, planning customer remediations, and addressing regulatory requirements. Key responsibilities include root cause investigation, system fix implementation, and data analysis. The ideal candidate should have 2-4 years of compliance experience, a Bachelor's degree, and proficiency in SQL and Excel. Compensation ranges from $72,000 to $92,000, with additional benefits. Enova values inclusion and offers a range of perks.

Apprentice Technician

Company: CarMax

Location: Tinley Park, IL

Posted Jan 21, 2025

CarMax in Tinley Park, Illinois offers an Automotive Apprentice position for those interested in vehicle repair. The role involves learning to repair various vehicles, working in a team, and adhering to high safety and cleanliness standards. CarMax provides benefits such as paid vacation, medical plans, retirement plans, and vehicle purchase discounts. The work environment is modern, climate-controlled, and supportive, with opportunities for career growth. Qualifications include some vehicle repair knowledge, manual dexterity, physical stamina, good communication skills, and a valid driver's license.

User Experience Design Intern

Company: Grainger

Location: Chicago, IL

Posted Jan 21, 2025

Grainger, a leading industrial distributor, is offering a 10-week paid internship in their downtown Chicago office. The intern will join the User Experience Design team, working on design projects for Grainger's internal tools and customer-facing experiences. The role involves collaborating with business stakeholders, product managers, and engineers. The intern will gain hands-on experience in UX design, user research, and agile environments. The position is suitable for students pursuing a degree in Human-Centered Design, Design Methods, HCI, Visual Design, or related fields, with a targeted graduation date between Winter 2025 - Fall 2026. Free housing is provided in downtown Chicago.

Executive Underwriter or Senior Underwriter, Casualty Combined Form

Company: The Hartford

Location: Chicago, IL

Posted Jan 21, 2025

The Hartford is seeking an Executive or Senior Underwriter to join their Integrated Casualty team. This role involves providing General Liability and Environmental Liability coverages, and Umbrella/Excess, to both non-environmentally driven and environmentally driven operations. The company values collaboration, inclusivity, and innovative thinking. The ideal candidate will have a customer-first mindset, entrepreneurial spirit, strong analytical skills, and the ability to build relationships. A Bachelor's Degree is preferred, along with 3+ years of commercial casualty lines underwriting experience. The role offers a competitive salary range of $98,800 - $184,800 and a hybrid work arrangement in Chicago, IL; Independence, OH; Overland Park, KS; or Greenwood Village, CO.

Sales Management Trainee- Galesburg/Macomb, IL

Company: Enterprise Mobility

Location: Galesburg, IL

Posted Jan 21, 2025

Enterprise Mobility is currently recruiting for its Management Training Program, offering a clear career path with opportunities for growth. The role involves training in sales, business development, customer service, retail management, or operations. The position includes competitive compensation, benefits, and a robust package including health, dental, vision insurance, life insurance, prescription coverage, and a 401(k) retirement plan. The company emphasizes a culture of promotion from within, mentoring, and community involvement. Qualifications include a Bachelor's degree, at least 18 years old, a valid driver's license, and relevant experience in sales, customer service, management, or leadership.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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