Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Regional Inside Account Manager - Mid West

Company: DISH

Location: Chicago, IL

Posted Jan 21, 2025

EchoStar, through its brands including Boost Mobile and Sling TV, is reimagining connectivity. The Retail Wireless team, focusing on Boost Mobile and Gen Mobile, aims to redefine consumer expectations with a new 5G network. The Regional Inside Account Manager for Boost Mobile is tasked with driving sales, supporting retailers, and ensuring adherence to Boost Mobile's standards. The role offers a salary range of $75,550.00/Year - $107,925.00/Year with comprehensive benefits.

Senior Visual Designer (Hybrid)

Company: Enova

Location: Chicago, IL

Posted Jan 21, 2025

The Senior Visual Designer at Enova is tasked with guiding the visual direction for the company's brands and creating digital assets for multimedia and digital communications. This role involves designing creative solutions for various digital projects, providing feedback to the design team, and collaborating with cross-functional stakeholders. The ideal candidate should have a Bachelor's degree in Graphic Design or related field, 5-7 years of professional experience in technology, regulated, or ecommerce companies, and strong proficiency in Figma, Adobe Creative Suite, HTML, and CSS. They should also have a strong portfolio showcasing digital design, mobile/responsive design, and accessibility standards. The role offers a competitive salary range of $65,000 to $90,000, along with benefits like health insurance, 401(k) matching, and a sabbatical program.

Sr. Cash Operations Analyst

Company: Grainger

Location: Lake Forest, IL

Posted Jan 21, 2025

The job posting is for a Treasury position at a leading industrial distributor, serving over 4.5 million customers globally. The role involves daily cash management activities, including cash position determination, investment, and transaction support. The successful candidate will have 5-7 years of experience, preferably in a banking or treasury environment, and possess a BA/BS or equivalent. A CTP certification is preferred. The company offers a competitive base pay range of $85,300.00 to $142,200.00, along with comprehensive benefits and a commitment to fostering an inclusive workplace.

Operations Manager

Company: CVS Health

Location: Chicago, IL

Posted Jan 21, 2025

CVS Health is seeking an Operations Manager to lead a store team, driving execution and performance while enhancing customer service. The role involves overall store management, sales and inventory management, employee staffing, training, financial management, and customer service leadership. The ideal candidate will have strong leadership, communication, and analytical skills, and be able to work flexible hours. The company offers competitive pay, comprehensive benefits, and opportunities for professional development.

Senior Manager, Machine Learning Engineering

Company: Capital One

Location: Chicago, IL

Posted Jan 21, 2025

The role of Senior Manager, Machine Learning Engineering at Capital One involves leading an Agile team to productionize machine learning applications and systems at scale. Responsibilities include detailed technical design, development, and implementation of ML applications, focusing on architectural design, code development, and ensuring high availability and performance. The role requires extensive experience in ML engineering, distributed computing, and programming languages like Python, Scala, or Java. Collaboration with various disciplines such as Ops, Modeling, and Data Engineering is expected. The position offers opportunities for continuous learning and applying the latest ML innovations.

Career Educator at CDLC of Westmont

Company: KinderCare Learning Companies

Location: Downers Grove, IL

Posted Jan 21, 2025

KinderCare Learning Companies, a recognized early childhood education provider, is seeking a Teacher for its Crème de la Crème centers. The role involves leading and mentoring less experienced teachers, implementing a child-centric curriculum, and fostering a nurturing environment. The successful candidate will also collaborate with parents, contribute to center goals, and cultivate positive relationships with families, teachers, and community partners. Required skills include excellent customer service, organization, and multi-tasking abilities. A CDA credential, early childhood education experience, and a Bachelor's degree are preferred. Benefits include discounted child care, medical coverage, mental health support, and more. KinderCare is committed to equal opportunity employment.

Pharmacy Technician

Company: CVS Health

Location: Chicago, IL

Posted Jan 21, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by a single purpose: 'Bringing our heart to every moment of your health.' The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Pharmacy Intern

Company: CVS Health

Location: Bloomington, IL

Posted Jan 21, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional care. Interns will work under a licensed pharmacist, participate in patient care programs, and demonstrate empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

Financial Solutions Advisor - Consumer Investments - Geneva, IL Financial Center

Company: Merrill

Location: St. Charles, IL

Posted Jan 21, 2025

Bank of America is seeking a Financial Advisor to provide comprehensive advice and customized solutions to clients, helping them achieve their financial goals. The role involves triaging client leads, making referrals, meeting with clients to review financial goals, and building a financial plan with brokerage products. The ideal candidate should have Series 7 & 66 licenses, at least one year of experience in the investments industry, and strong relationship-building skills. The position offers a competitive salary, benefits, and opportunities for growth. It's a 1st shift role with 40 hours per week, located in Geneva, IL.

Commercial Banking Relationship Management Director

Company: Wells Fargo

Location: Chicago, IL

Posted Jan 21, 2025

Wells Fargo is seeking a Commercial Banking Relationship Management Director (Market Executive) for Commercial Auto's Central Region. The role involves leading a banking team, focusing on building long-term customer relationships, and deepening those relationships through strategic leadership, strong product knowledge, and superior customer service. The Market Executive will manage and develop Relationship Managers, collaborate with cross-functional leadership, and lead a team in driving successful outcomes for the Region. Required qualifications include 8+ years of Commercial Banking Relationship Management experience and 4+ years of management experience. The role involves 50%+ travel and a pay range of $249,500.00 - $518,300.00.

Market Sales Manager

Company: Wells Fargo

Location: Chicago, IL

Posted Jan 21, 2025

Wells Fargo Advisors is seeking a Market Sales Manager with extensive experience in growing asset flows and fostering liability growth. The role involves leading complex initiatives for business development, reviewing and analyzing complex business challenges, and ensuring adherence to compliance regulations. The ideal candidate should have 5+ years of Business Growth Strategy experience, excellent communication skills, and strong leadership and strategic planning abilities. The position is eligible for an annual discretionary award and offers a competitive salary range of $106,300.00 - $188,900.00.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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