Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Pharmacy Intern

Company: CVS Health

Location: Quincy, IL

Posted Jan 21, 2025

The text describes a pharmacy intern position at CVS Health, highlighting the company's commitment to improving healthcare access, quality, and affordability. The role involves working under a licensed pharmacist, ensuring patient safety, managing inventory, and providing exceptional customer service. The position requires enrollment in an ACPE-accredited pharmacy program, strong communication skills, and the ability to work flexible hours.

FT Key Holder

Company: Tory Burch

Location: Oakbrook, IL

Posted Jan 21, 2025

Tory Burch is an American luxury lifestyle brand, established in 2004, known for its casual elegance in American sportswear. The company's design philosophy emphasizes effortless silhouettes, innovative materials, and eclectic color juxtapositions. Tory Burch offers a wide range of products including ready-to-wear, handbags, footwear, accessories, jewelry, home, and beauty items. The company's guiding principle is empowering women, which is reflected in its collections and the work of the Tory Burch Foundation. The Foundation supports women entrepreneurs in the U.S. through capital, education, and community initiatives. Tory Burch seeks employees who are passionate about delivering exceptional client experiences, have strong selling skills, and are committed to service. The company culture is welcoming, inclusive, and encourages personal growth. Benefits include competitive pay, wellness programs, employee discounts, and opportunities for community involvement.

Retail Supervisor, Full Time, Product Operations - Geneva Commons

Company: Gap Inc.

Location: St. Charles, IL

Posted Jan 21, 2025

Gap emphasizes its optimistic American style and 50-year legacy, highlighting its focus on employees and customers who are forward-thinking. The role involves supporting store leadership, mentoring employees, and ensuring a top-notch customer experience. Benefits include merchandise discounts, competitive PTO, volunteer hours, 401(k) with company match, stock purchase plan, and comprehensive insurance. Gap is committed to diversity and inclusion, recognized by Forbes as a World's Best Employer for Diversity in 2022.

CUSTOMER SVC/SHIFT LEADER

Company: Kroger

Location: O'Fallon, IL

Posted Jan 21, 2025

Associate Engineer

Company: Cargill

Location: Bloomington, IL

Posted Jan 21, 2025

Cargill, a global family company, is seeking an Associate Engineer to join its agricultural supply chain business in Bloomington, IL. The role involves applying engineering techniques to improve manufacturing processes and products, providing technical support, and ensuring safe, efficient, and cost-effective plant operations. Key responsibilities include assessing equipment and processes, recommending improvements, conducting tests, and collaborating with process engineers. The ideal candidate will have a Bachelor's degree in a related field, strong data analysis skills, project management experience, and knowledge of Green Belt, Lean, or Six Sigma methodologies. Relocation assistance is provided, and the expected salary is $70k - $85k.

Biomed Service Specialist - Field Technician

Company: DaVita

Location: Edwardsville, IL

Posted Jan 21, 2025

DaVita is seeking a Biomedical Services Specialist in Hillsboro, IL. The role involves repairing and servicing dialysis machines, with opportunities for professional growth and work-life balance. The ideal candidate should have mechanical abilities, strong electronics knowledge, and solid computer skills. A valid driver's license and close proximity to the clinics are required. DaVita offers comprehensive benefits, professional development programs, and a competitive salary range of $18.50 - $28.00/hour.

H&M Sales Associate

Company: H&M

Location: Bolingbrook, IL

Posted Jan 21, 2025

At H&M, a Retail Sales Associate, or Sales Advisor, is responsible for delivering exceptional customer service, maintaining a tidy sales floor, and contributing to a positive shopping environment. Key responsibilities include greeting customers, assisting with merchandising, processing transactions, and promoting the H&M Loyalty program. The ideal candidate is passionate about customer service, a team player, and capable of working in a fast-paced environment. H&M offers a dynamic work environment, growth opportunities, and employee benefits including a staff discount.

Patient Care Technician

Company: DaVita

Location: Chicago, IL

Posted Jan 21, 2025

DaVita is seeking a Patient Care Technician to join their team in an outpatient dialysis center. The role involves providing empathetic and compassionate care to patients with end-stage renal failure or chronic kidney disease. DaVita offers paid training, comprehensive benefits, and opportunities for career advancement. The company values diversity and inclusion and strives to be a community first and a company second.

DAIRY/LEAD CLERK

Company: Kroger

Location: Chicago, IL

Posted Jan 21, 2025

The job description is for a Grocery Clerk supervisor at Mariano's, a Kroger company in Chicago. The role involves planning, organizing, training, and directing Grocery Clerks, maximizing store sales and profits, and role modeling the company's core values. Responsibilities include organizing work, training associates, managing inventory, maintaining merchandise quality, implementing company programs, and supervising direct reports. The ideal candidate should have effective communication skills, management aptitude, quick decision-making, multitasking abilities, and teamwork skills. Desired qualifications include a dependable work record, knowledge of employment laws, and ability to handle cleaning solutions and tools safely. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Licensed Clinical Therapist

Company: CVS Health

Location: Springfield, IL

Posted Jan 21, 2025

CVS Health is seeking a Fully Remote Licensed Clinical Therapist with a Florida State License. The role offers autonomy, evidence-based care, career growth, and professional development. The therapist will provide psychosocial support and education to individuals, couples, and families aged 18+. The company empowers its therapists to practice at the top of their license with clinical care team support. Benefits include competitive pay, medical, dental, and vision benefits, 401(k) retirement savings plan, and well-being programs.

Internship: Engineering (Coolers) - Davenport, IA

Company: Eaton

Location: Rock Island, IL

Posted Jan 21, 2025

Eaton's AER MSD Mission System Division is seeking an Engineering Intern. The internship offers real-world experience and mentoring in a fast-paced aerospace and defense manufacturing environment. The position requires applying standard engineering principles to well-defined problems and working with the Engineering team to ensure project requirements are met.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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