Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Domain Engagement Partner L3

Company: Wipro

Location: Chicago, IL

Posted Jan 21, 2025

Wipro Limited is seeking a senior leader with over 15 years of industry experience, particularly in consulting leadership roles within the Education sector. The role involves defining and supporting domain and process consulting capabilities globally, growing the business with higher margins, managing a diverse team, and building partnerships. Key responsibilities include strategic thinking, analytical problem-solving, leadership, thought leadership, and entrepreneurial drive. The ideal candidate should possess an MBA from a premier institute, excellent communication skills, and functional expertise in Education-specific processes. The expected annual pay ranges from $240,000 to $375,000, along with standard benefits.

Registered Nurse Supervisor

Company: DaVita

Location: Chicago, IL

Posted Jan 21, 2025

DaVita is recruiting a Clinical Coordinator for an outpatient dialysis center in Chicago, Illinois. The role involves coordinating patient care, ensuring safety and well-being, and delivering compassionate care to patients with end-stage renal failure or chronic kidney disease. The position requires at least 6 months of dialysis experience, current RN license, and CPR certification. DaVita offers comprehensive benefits, paid training, and a supportive team environment. The company emphasizes diversity, belonging, and equal opportunity.

District Support Pharmacist FT

Company: CVS Health

Location: Cary, IL

Posted Jan 21, 2025

CVS Health is seeking a District Support Pharmacist (DSP) to play a critical role in cultivating a culture of excellence within each pharmacy. The DSP will work within the district to cover pharmacist scheduling gaps, under the direction of the Pharmacy Manager and Rx District Leader. The role involves supporting safe and accurate prescription fulfillment, contributing to positive patient experiences, and maintaining relevant clinical and technical skills. The ideal candidate should have an active Pharmacist License, National Provider Identifier (NPI), and not be on the DEA Excluded Parties list. Preferred qualifications include 1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting.

PT Support Associate

Company: Tory Burch

Location: Oakbrook, IL

Posted Jan 21, 2025

Tory Burch is an American luxury lifestyle brand, established in 2004, known for its casual elegance in ready-to-wear, handbags, footwear, accessories, jewelry, home, and beauty. The company empowers women, reflected in its collections and culture, and through the Tory Burch Foundation. It offers a supportive work environment, competitive pay, and benefits focusing on overall well-being. The role involves multi-tasking in a fast-paced retail environment, with opportunities for growth and learning. The company values adaptability, entrepreneurship, collaboration, and client focus.

Client Director - Life Sciences

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 21, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers a cloud-based platform that connects people, systems, and processes to improve work efficiency. The job description is for a strategic leader to manage relationships with key accounts, oversee solution teams, and drive customer success. Qualifications include extensive client management experience, sales expertise in IT sectors, and the ability to lead virtual teams. The role offers competitive compensation and benefits, with a base pay range of $154,080 - $254,280, depending on location and experience.

Analyst, Formulary Management

Company: CVS Health

Location: Buffalo Grove, IL

Posted Jan 21, 2025

CVS Health is seeking a Formulary Management Analyst to work with formulary support teams in creating, analyzing, and maintaining CVS Caremark's standard formularies. The role involves ensuring clinical appropriateness, accuracy, and minimized financial risk. Key responsibilities include managing projects, analyzing data, and communicating formulary-related information. The ideal candidate should be self-directed, motivated, adaptable, and possess strong analytical and communication skills. Preferred qualifications include healthcare, PBM, or drug information knowledge, and experience with formulary management. The position offers a pay range of $43,888.00 - $93,574.80 and a comprehensive benefits package.

GROCERY/LEAD CLERK

Company: Kroger

Location: Buffalo Grove, IL

Posted Jan 21, 2025

This job description outlines responsibilities for a customer service role at Mariano's, a grocery store chain in the Chicago Metro area. The role involves creating a positive customer experience, maintaining a clean and safe environment, assisting in sales and profit goals, and demonstrating the company's core values. Key responsibilities include promoting trust and respect, gaining product knowledge, offering samples, informing customers of specials, ensuring product freshness, maintaining inventory, adhering to food safety regulations, reinforcing safety programs, and reporting any safety risks or illegal activities. The ideal candidate should be 18 or older, able to handle stress, have effective communication skills, and basic math knowledge. Retail experience and a second language are desired but not required. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

GROCERY-NITE/CLERK

Company: Kroger

Location: Peoria, IL

Posted Jan 21, 2025

The job description involves providing excellent customer service in a safe and clean environment, treating customers and employees fairly, and promoting an inclusive work culture. Responsibilities include maintaining a professional demeanor, responding to customer inquiries courteously, following company policies, unloading trucks, stocking shelves, and manually attaching price labels. The role requires reading codes, operating pallet-jacks, and performing essential functions with or without reasonable accommodation. Previous relevant experience is desired. The company, a leading grocer with nearly 2,800 stores, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Sales Management Trainee- Jacksonville, IL

Company: Enterprise Mobility

Location: Jacksonville, IL

Posted Jan 21, 2025

Enterprise Mobility is currently recruiting for its esteemed Management Training Program. This role offers a clear career path with numerous opportunities for growth, starting with a competitive compensation package of $49,202.40 annually. The program provides comprehensive training in sales, customer service, finance, and operations. Candidates must possess a Bachelor's degree, be at least 18, have a valid driver's license with a clean driving record, and have relevant work experience. The company, a global leader in mobility solutions, emphasizes a culture of growth, friendly competition, and customer-centricity.

J.P. Morgan Wealth Management - Investment Professional

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 21, 2025

J.P. Morgan Wealth Management is seeking an Unlicensed Investment Professional to assist clients with brokerage accounts, focusing on delivering exceptional customer service. The role involves discussing Individual Retirement Accounts, managing multiple priorities in a fast-paced environment, and fostering strong partnerships. Required qualifications include FINRA SIE, Series 7 and 63, a strong compliance record, and ability to work onsite during training and licensing. Preferred qualifications include a Bachelor's degree, 2 years of relevant experience, and excellent communication skills.

(USA) Personal Shopper Lead - Sam's

Company: Walmart

Location: Aurora, IL

Posted Jan 21, 2025

The role involves assisting management in supervising associates, maintaining facility safety, supporting Sam's Club ecommerce plans, supervising ecommerce program associates, executing the Sam's Club Pickup plan, providing member service, maintaining sales floor and merchandise presentation, overseeing club pick up orders, developing and implementing processes, ensuring compliance with company policies, leading and participating in teams, and demonstrating respect for individuals and acting with integrity. The job offers competitive pay, performance-based bonuses, health benefits, financial benefits, paid time off, and other benefits like disability coverage, company discounts, and education benefits.

Food Supervisor

Company: Sodexo

Location: St. Charles, IL

Posted Jan 21, 2025

Sodexo is seeking a Food Supervisor for the Geneva Community School District. The role involves overseeing food operations, ensuring a safe working environment, and facilitating employee training. The company values teamwork, adaptability, reliability, and a healthy/safe work environment. Sodexo offers a flexible work environment, ongoing training, and comprehensive benefits including paid time off, medical, dental, vision, tuition reimbursement, and more. The company is committed to diversity and inclusion, providing equal employment opportunities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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