Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Cook Woodridge North KinderCare

Company: KinderCare Learning Companies

Location: Bolingbrook, IL

Posted Jan 21, 2025

KinderCare Learning Companies, a recognized early childhood education provider, is seeking a Cook to prepare healthy meals for children. The role involves maintaining a safe and hygienic kitchen, ordering supplies, and following nutritious menus. The ideal candidate should have a love for children, familiarity with food storage and allergies, and at least one year of institutional cooking experience. KinderCare offers comprehensive benefits, including discounted child care, medical coverage, and wellness programs. The company is committed to providing high-quality child care to diverse communities across the US.

Gastroenterologist

Company: GI Alliance

Location: Chicago, Illinois

Posted Jan 21, 2025

Illinois Gastroenterology Group - Oak Lawn, as part of GI Alliance, offers a range of benefits for physicians. These include an employed position with partnership track, local autonomy with national resources, a generous financial package, relocation allowance, signing bonus, and annual CME. The practice model includes a guaranteed base salary with productivity bonus for the first two years, partnership track with ASC ownership buy-in potential, and shared call with the group. Chicago, where the practice is located, offers a vibrant arts and culture scene, endless sports and entertainment options, top-notch dining, and various outdoor activities. The practice is physician-led, ensuring a focus on patient care, and is supported by GI Alliance's robust business and organizational resources. GI Alliance is the premier physician-led network of Board-Certified Gastroenterologists in the US, dedicated to providing an exceptional patient experience with the highest quality of care.

Director Solution Consultant - State and Local

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 21, 2025

ServiceNow is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company seeks a Director of Solution Consulting for the US State & Local Government and Education business to lead a team of pre-sales leaders and consultants, driving business growth and setting clear goals. The role involves leading a team, developing capabilities, collaborating across the organization, and setting standards for world-class execution of key presales activities.

Pharmacy Intern

Company: CVS Health

Location: O'Fallon, IL

Posted Jan 21, 2025

CVS Health offers challenging opportunities for 3rd year pharmacy interns to learn and grow professionally, contributing to the company's mission of improving health care. Interns will be immersed in a culture of continuous improvement, focusing on patient safety, pharmacy professional practice, regulatory requirements, quality assurance, and customer service. Key responsibilities include inventory management, workflow management, and leading with heart by displaying empathy and compassion. Required qualifications include enrollment in an ACPE-accredited school of pharmacy, relevant work experience, and valid intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

Food Service Worker - Float

Company: Sodexo

Location: Chicago, IL

Posted Jan 21, 2025

SodexoMagic, a joint venture between Earvin 'Magic' Johnson and Sodexo, is seeking a Food Service Worker - Float for the University of Illinois at Chicago Campus. The role involves preparing and serving food, maintaining cleanliness, and providing excellent customer service. The job offers flexibility, competitive pay ($17.89 per hour), and a supportive work environment. SodexoMagic values diversity and inclusion, offering comprehensive benefits including training, advancement opportunities, and a full array of wellbeing support. The position is open to both full-time and part-time candidates, regardless of prior experience.

Food Safety & Brand Standards Specialist

Company: Rentokil Terminix

Location: Rock Island, IL

Posted Jan 21, 2025

Rentokil, a global leader in pest control and related services, is offering a Food Safety & Brand Standards Specialist role with a range of benefits starting on day 1. The role involves traveling approximately 50% of the time, with competitive pay and opportunities for bonuses. The ideal candidate should have experience in food service, restaurant, or grocery operations, and possess strong technical knowledge of food safety. Rentokil promotes from within, offers professional growth opportunities, and prioritizes work-life balance.

Sr Branch Office Administrator

Company: Edward Jones

Location: Peoria, IL

Posted Jan 21, 2025

Edward Jones is seeking a Senior Branch Office Administrator (Sr. BOA) for a full-time position in Peoria, IL. The Sr. BOA will work closely with Financial Advisors to help clients achieve their financial goals. Key responsibilities include understanding clients' needs, participating in annual business planning, driving marketing activities, and delivering exceptional service. The role offers comprehensive training, a supportive network, and competitive compensation with benefits including medical coverage, retirement plans, and paid time off. Candidates should have 5+ years of related experience, strong relationship-building skills, and the ability to work independently and manage multiple priorities.

Senior Managing Consultant, Services Business Development - Fintechs & Money Transfer Operators

Company: Mastercard

Location: Chicago, IL

Posted Jan 21, 2025

Mastercard is seeking a Senior Managing Consultant for Fintechs & Money Transfer Operators. The role involves driving growth with key customers, managing a portfolio of strategic clients, and generating and qualifying opportunities. The ideal candidate should have significant B2B sales experience, strong analytical and problem-solving skills, excellent communication and persuasion abilities, and a customer-first attitude. They must be able to own the sales process, from prospecting to executing commercial contracts, and achieve sales targets. The role requires collaboration with stakeholders, problem-solving, and creating compelling presentations. Mastercard offers a competitive salary range of $161,000-250,000 along with comprehensive benefits.

Senior Product Marketing Manager CVS Media Exchange (CMX)

Company: CVS Health

Location: Chicago, IL

Posted Jan 21, 2025

CVS Health is seeking a Senior Product Marketing Manager for its CVS Media Exchange (CMX) in a hybrid role. The ideal candidate will lead the development and execution of marketing strategies, focusing on digital product positioning and adoption. They will collaborate with cross-functional teams, conduct research, and build business cases to shape the digital product strategy. The role requires extensive experience in retail/CPG, digital media, retail media, and digital marketing. Strong communication and analytical skills are essential. The pay range is $82,940.00 - $199,144.80, with additional benefits.

Commercial Real Estate Senior Transaction Manager

Company: Wells Fargo

Location: Chicago, IL

Posted Jan 21, 2025

Wells Fargo is hiring for a CRE Senior Transaction Manager role. The successful candidate will be responsible for end-to-end transaction execution and success in CRE lending, focusing on loan documentation and deal management. Key responsibilities include preparing and negotiating legal agreements, advising management on industry trends, interpreting policies, and mitigating business risks. The ideal candidate should have 4+ years of Capital Markets Document Negotiation experience, a strong understanding of lending products, and proven problem-solving skills. The role involves collaborating with team members and senior management, and the salary range is $111,100.00 - $237,100.00.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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