Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Patient Care Technician

Company: DaVita

Location: Danville, IL

Posted Jan 13, 2025

DaVita, an outpatient dialysis center, is seeking a Patient Care Technician. The role involves direct patient care, monitoring patients before, during, and after dialysis, and educating them on kidney dialysis-related topics. The company offers comprehensive benefits, paid training, and opportunities for career advancement through programs like Clinical Ladders and Bridge to Your Dreams. No dialysis experience is required, and healthcare experience is a plus. The position requires flexibility, comfort with blood and needles, and physical stamina for long hours.

Manager, FP&A

Company: CVS Health

Location: Springfield, IL

Posted Jan 13, 2025

CVS Health is seeking a Manager to oversee end-to-end profit & loss statements, reporting, and budget & forecasting for Aetna Better Health of Illinois. The role involves advising on state updates, determining rate adequacy, and assisting with inquiries regarding market share and data submission. The Manager will also support month-end close activities, prepare medical trend analysis, and work closely with the Corporate Controllership/Actuarial Team. Required qualifications include 5+ years of relevant experience, preferably in Medicare, Medicaid, and Managed Care. The role offers a competitive pay range, comprehensive benefits, and opportunities for career growth.

Pharmacy Technician

Company: CVS Health

Location: Tinley Park, IL

Posted Jan 13, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Pharmacy Technician

Company: CVS Health

Location: Marion, IL

Posted Jan 13, 2025

CVS Health is seeking a Back-End Pharmacy Technician with Omnicare. The role involves ensuring medication needs and regulatory standards are met for patients, working in various workstations to grow skillsets, and focusing on order fulfillment in a closed-door pharmacy setting. Responsibilities include packaging and dispensing medication, reviewing delivery orders, coordinating stock rotations, and performing physical inventories. The ideal candidate should be certified/licensed/registered pharmacy technician, have 1-5 years of experience, and preferably have prior experience in long-term care or pharmacy settings. The pay range is $16.00 - $23.56. Benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Guidewire Developer

Company: Capgemini

Location: Chicago, IL

Posted Jan 13, 2025

Pharmacy Technician

Company: CVS Health

Location: Champaign, IL

Posted Jan 13, 2025

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personalized, convenient, and affordable services. The company's purpose is to bring heart to every moment of health, supported by their Heart At Work Behaviors™. Pharmacy Technicians play a crucial role in achieving this, ensuring smooth pharmacy operations, accurate prescription fulfillment, and exceptional patient experiences. They contribute to a safe, inclusive culture and are required to complete a training program and meet state-specific licensing and certification requirements.

American Girl Retail Lead (Full-Time/ Hourly)

Company: Mattel

Location: Chicago, IL

Posted Jan 13, 2025

Mattel, a global toy and family entertainment company, is seeking a Retail Lead for its American Girl Retail Chicago location. The role involves assisting the retail sales manager with daily operations, providing leadership, and delivering exceptional customer service. The ideal candidate should have a strong customer service background, excellent communication skills, and be well-versed in Microsoft Excel, Outlook, and Word. Mattel values diversity and inclusivity, encouraging applicants who may not meet every requirement to apply. The company is known for its innovative products, experiences, and commitment to empowering children through play.

General Merchandise Team Leader

Company: Target

Location: Palatine, IL

Posted Jan 13, 2025

Target offers a wide range of benefits and competitive pay for its team members. The company values its employees and invests in their well-being, providing comprehensive health benefits, 401(k), employee discounts, and paid time off. Target is a leading retailer with a purpose of helping all families discover the joy of everyday life and caring for its communities.

Showroom Concierge

Company: Brilliant Earth

Location: Chicago, IL

Posted Jan 13, 2025

The Showroom Concierge position at Brilliant Earth in Chicago offers an exceptional customer experience in a luxury showroom environment. The role involves greeting customers, maintaining showroom appearance, and collaborating with the team to improve the customer experience. The company offers competitive compensation, career growth opportunities, and a robust benefits package.

Retail Practitioner Sales

Company: Wipro

Location: Chicago, IL

Posted Jan 13, 2025

Wipro Limited is a leading technology services and consulting company seeking a high-energy, experienced professional for a Practitioner Sales role. The role involves developing global accounts, driving sales and revenue growth, and offering strategic IT solutions. The ideal candidate should have over 10-15 years of experience in technology sales, strong business acumen, technical aptitude, and excellent communication skills. The expected annual pay ranges from $200,000 to $280,000, along with standard benefits. Wipro values diversity and inclusion, and is committed to creating an accessible workplace.

Assistant Director at Marcey Street KinderCare

Company: KinderCare Learning Companies

Location: Chicago, IL

Posted Jan 13, 2025

KinderCare Learning Companies, a recognized early childhood education provider, is seeking an Assistant Director. The role involves leading teaching staff, supporting families, and achieving operational objectives. The Assistant Director will educate parents, teachers, and leaders on the value of early childhood education. They will also partner with parents, cultivate positive relationships, and serve in various roles within the center. The company offers benefits including discounted child care, medical, dental, and vision coverage, mental health support, and more. KinderCare operates in over 2,000 sites across 40 states, committed to providing high-quality child care for all families.

Patient Care Technician

Company: DaVita

Location: DeKalb, IL

Posted Jan 13, 2025

DaVita, an Italian term for 'giving life', is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves direct patient care, technician duties, and building relationships with patients. No dialysis experience is required, and extensive paid training is provided. The position offers career advancement opportunities through DaVita's Clinical Ladders program and tuition assistance for those interested in becoming a DaVita RN. The work is physically demanding, requiring long hours on feet, and flexibility to work various shifts and clinics.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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