Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Research Analyst

Company: CBRE

Location: Chicago, IL

Posted Jan 13, 2025

As a CBRE Research Analyst, you'll support the research team in forecasting real estate market trends and assessing the impact of economic, social, and political changes. Key responsibilities include providing collection support for global, regional, and local research initiatives, compiling data related to industry products, drafting data collection resources, tracking market conditions, making recommendations, delivering reports, and overseeing small projects. The role requires a Bachelor's Degree, experience with Microsoft Office, strong organizational skills, and alignment with CBRE's RISE values. CBRE offers a competitive benefits package, career growth, and is committed to diversity and equal employment opportunities.

Truck Drivers - CDL Class A and B - Nationwide

Company: Penske Motor Group

Location: Sheffield, IL

Posted Jan 13, 2025

Penske Logistics is currently experiencing business growth and is seeking Truck Drivers for opportunities across the country. The company offers CDL Class A or B Truck Driver positions with the potential for career advancement, daily home time for most positions, and a comprehensive benefits package. Penske Logistics is known for its excellent customer service, stable employment, and opportunities for growth. The role involves driving safely, maintaining good customer relationships, and adhering to all safety regulations. The company provides extensive training and has locations nationwide, allowing for potential relocation.

Building Engineer, Mechanical Experience Required

Company: CBRE

Location: Bolingbrook, IL

Posted Jan 13, 2025

The role of a CBRE Data Center Technician involves performing preventative and corrective maintenance within a Data Center operation. Responsibilities include assisting with daily site inspections, ensuring environmental safety, reacting to alarms, working with vendors, and completing maintenance tasks. The ideal candidate should have technical training, 1-2 years of experience, and strong organizational skills. They must be able to work shifts, including weekends and holidays, and possess basic math and Microsoft Office skills. The position offers a salary range of $75,000 to $87,360 annually, along with benefits and aligns with CBRE's commitment to equal employment opportunity and reasonable accommodations.

Field Service Engineer III, Bio Production (Minnesota)

Company: Thermo Fisher Scientific

Location: Chicago, IL

Posted Jan 13, 2025

Thermo Fisher Scientific is seeking a dedicated Field Services Engineer for a remote position covering clients in Madison, WI and Minnesota. The role involves repairing, installing, and updating hardware and automation products, providing services like installation, training, maintenance, and compliance. The engineer will also work on commissioning and qualification of equipment, and develop positive relationships with customers. Key requirements include a Bachelor's degree in a technical field, 2 years of related experience, and proficiency in Microsoft Windows and English. The company offers a competitive salary range of $69,000.00-$102,000.00, comprehensive benefits, and a mission to make the world healthier, cleaner, and safer.

Store Associate

Company: CVS Health

Location: Atlanta, IL

Posted Jan 13, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Deliver Driver (NON CDL)

Company: Aarons

Location: Addison, IL

Posted Jan 13, 2025

Aaron's is hiring Delivery Drivers with a starting pay range of $16.50 to $17.25 per hour. The job involves various tasks such as loading, securing, and demonstrating merchandise, as well as assisting in the store. The company offers opportunities for career growth, starting from a Delivery Driver position and potentially advancing to roles like Customer Accounts Advisor, Sales Manager, Customer Accounts Manager, and General Manager.

Patient Care Technician

Company: DaVita

Location: DeKalb, IL

Posted Jan 13, 2025

DaVita is seeking a Patient Care Technician to provide empathetic and compassionate care to patients with end-stage renal failure or chronic kidney disease. The role offers paid training, career advancement opportunities, and a supportive team environment. DaVita is committed to providing quality service and being the Provider, Partner, and Employer of Choice.

(USA) .com Maintenance Technician Mon-Thurs 930p-730a

Company: Walmart

Location: Homewood, IL

Posted Jan 13, 2025

Sam's Club is seeking an industrial maintenance technician with 2 years of experience in electrical, electronics, and mechanical equipment. The role involves performing preventive maintenance, repairs, and operating material handling equipment. Familiarity with blueprints, schematics, and equipment manuals is preferred. Competitive pay, performance-based bonuses, and comprehensive benefits are offered. The hourly wage range is $34.85-$38.35, with potential premiums.

Operations Manager Engineering & Facilities Operations Manager - Upstream Distribution Center - Dekalb, IL

Company: Target

Location: DeKalb, IL

Posted Jan 13, 2025

Target offers a competitive pay range, comprehensive benefits, and opportunities for career growth in Supply Chain Engineering and Facilities. The company values its team members and invests in their well-being. The job description highlights the importance of leadership, teamwork, and continuous improvement.

Senior Analyst, Financial Planning & Analysis

Company: CVS Health

Location: Northbrook, IL

Posted Jan 13, 2025

CVS Health is seeking a Senior Analyst to join their Finance team. The role involves financial planning and analysis, with a focus on delivering enhanced human-centric healthcare services. The position requires strong analytical skills, effective communication, and the ability to work in a fast-paced environment.

Food Service Student Worker

Company: Sodexo

Location: Rock Island, IL

Posted Jan 13, 2025

Sodexo is offering a part-time Food Service Student Worker position at St. Ambrose University. The role involves varying shifts and tasks such as food service, facilities cleaning, and clerical work. The pay range is $11 to $12 per hour. Sodexo emphasizes a supportive work environment, training opportunities, and comprehensive benefits including paid time off, medical, dental, vision, tuition reimbursement, and a 401k. The company values diversity and inclusion, fostering an environment where all employees are respected and valued.

Field Sales Representative, Google Cloud Public Sector, SLED

Company: Google

Location: Chicago, IL

Posted Jan 13, 2025

Google is hiring a Field Sales Representative to cover Public Sector accounts in the US. The role involves building executive relationships, influencing executives, and promoting products to make organizations more productive. The salary range for this position is $110,000-$164,000 + bonus + equity + benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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