Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Client Executive, MLF

Company: Thomson Reuters

Location: Chicago, IL

Posted Jan 13, 2025

The Medium Law Client Executive role at Thomson Reuters involves increasing Westlaw revenue, usage, and market share in assigned law firm accounts. This is achieved through expert consultative approach, strong relationship building, and understanding of Thomson Reuters products. Key responsibilities include providing high quality account management, establishing long-term customer relationships, attaining revenue goals, and educating customers on Westlaw benefits. The role requires J.D. or legal practice experience, strong communication skills, and account management experience. Thomson Reuters offers comprehensive benefits, a culture of equality and diversity, and opportunities for professional growth.

Pharmacy Technician

Company: CVS Health

Location: Oak Park, IL

Posted Jan 13, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Intermediate Quantitative Analyst

Company: Allstate

Location: Chicago, IL

Posted Jan 13, 2025

Allstate Investments, a division of Allstate, is seeking a quantitative professional to join their Risk and Return group. The role involves conducting analysis and research, developing and implementing systematic investment models, and supporting the creation of data-driven investment strategies, primarily in fixed income and municipal bonds. The position is hybrid, based in Chicago, and offers a competitive salary. Allstate emphasizes its commitment to integrity, diversity, and ethical standards, and is recognized for its inclusivity and diversity awards.

Senior Analyst, FP&A

Company: CVS Health

Location: Northbrook, IL

Posted Jan 13, 2025

CVS Health is seeking a Senior Financial Analyst for its Specialty Pharmacy business unit. The role involves financial planning, analysis, and reporting, with opportunities for growth in a leading healthcare company. Required qualifications include finance or accounting experience and proficiency in Excel. Preferred qualifications include healthcare industry experience and SQL knowledge.

Branch Manager

Company: PNC

Location: Aurora, IL

Posted Jan 13, 2025

The position overview highlights PNC's inclusive workplace culture, where employees feel respected and valued. The Branch Manager role in Aurora, IL focuses on leading branch performance, driving revenue and customer loyalty, and building a high-performing team. The job description emphasizes collaboration, risk management, and compliance, as well as fostering an inclusive workplace and managing operational risks.

Shift Supervisor Trainee

Company: CVS Health

Location: Tinley Park, IL

Posted Jan 13, 2025

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personal, convenient, and affordable services. The Shift Supervisor Trainee role is an entry-level position preparing individuals for higher supervisory roles. Successful trainees can be promoted to Operations Supervisor or Shift Supervisor, crucial for store execution, performance, and customer service. The role involves managing, supervising, and handling customer relations, with a flexible schedule required. The pay range is $16.00 - $26.00, along with comprehensive benefits and well-being programs.

CNC Machinist - 3rd Shift

Company: Eaton

Location: Rock Island, IL

Posted Jan 13, 2025

Eaton's AER MSD Mission System Division is hiring a CNC Machinist for the 3rd shift, working from 11pm to 7am with an hourly rate of $29.46. The role involves setting up and operating CNC machine tools, inspecting parts, performing various machining operations, and conducting routine maintenance. The ideal candidate should have 3+ years of experience with 4 and 5-axis CNC machining, tightly toleranced complex parts, GD&T, and Mazak/Mazatrol controlled machines.

Senior Healthcare Construction Project Manager- Travel Required

Company: CBRE

Location: Chicago, IL

Posted Jan 13, 2025

The role is for a Senior Project Manager with Healthcare experience to lead real estate projects for a pharmaceutical client, building new plasma centers. Responsibilities include managing all project management areas, working directly with clients, defining resources, conducting complex RFPs, and ensuring project timelines. The ideal candidate should have a Bachelor's Degree, 8-10 years of relevant experience, innovative mentality, problem-solving skills, expertise in Microsoft Office, and strong organizational skills.

Claims Consultant - Complex Claims Unit

Company: The Hartford

Location: Lisle, IL / Remote

Posted Jan 13, 2025

The job posting is for a Claims Consultant role in the Complex Claims Unit of Hartford Global Specialty's Claims Division. The role involves handling complex, high-exposure construction defect and bodily injury claims, requiring litigation experience and knowledge of construction policies. Responsibilities include managing caseloads, conducting investigations, making coverage determinations, and presenting cases to management. The ideal candidate should have a bachelor's degree, at least 5 years of experience in complex litigated construction matters, and excellent communication and analytical skills. The position offers a competitive base pay range of $84,000 - $126,000 and can be hybrid or fully remote, with occasional in-office requirements.

Pharmacy Intern

Company: CVS Health

Location: Chicago, IL

Posted Jan 13, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Manager, Sales Operations

Company: Mark Anthony Group

Location: Chicago, IL

Posted Jan 13, 2025

The role supports the VP, Sales in business planning, sales performance analysis, and identifying growth opportunities. It involves working with IT for data integrity, creating sales reports, and designing tools for sales teams. The position requires 5-7 years of analytical experience, strong project management, and presentation skills. Compensation ranges from $98,000 to $122,000 with benefits including health care, 401(k) matching, and career growth opportunities.

Retail Sales Associate - Oakbrook Center

Company: Gap Inc.

Location: Oakbrook, IL

Posted Jan 13, 2025

Gap, an iconic American brand, seeks a Brand Associate to provide excellent customer service, educate customers about loyalty programs, and drive sales through suggestive selling. The role involves maintaining a clean work environment, handling customer interactions professionally, and executing operational processes efficiently. Gap values communication, customer focus, problem-solving, flexibility, and retail technology skills. Benefits include merchandise discounts, competitive PTO, volunteer time off, extensive 401(k) plan, and health insurance. Gap is committed to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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