Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Director - Accounting at NewCo

Company: Revantage, a Blackstone Portfolio Company

Location: Chicago, IL

Posted Jan 06, 2025

NewCo, a Blackstone Real Estate portfolio company, is seeking a Director of Accounting. The role involves overseeing accounting functions, preparing financial statements, ensuring compliance with GAAP and real estate accounting standards, collaborating with various teams, and identifying process improvements. The ideal candidate should have a Bachelor's degree in Accounting or Finance, CPA certification, and 7+ years of experience in commercial property accounting. Proficiency in Microsoft Excel and property management software is required. The company offers competitive compensation, learning opportunities, and wellness benefits.

Talent Acquisition Specialist

Company: Pricefx

Location: Chicago, IL

Posted Jan 04, 2025

Pricefx, a leading SaaS Pricing, Price Optimization & Management provider, is seeking a full-time recruiter for their Chicago office. The successful candidate will work closely with Hiring Managers and People Business Partners to build their fast-growing team. Responsibilities include creating job descriptions, sourcing candidates, conducting interviews, and promoting Pricefx's employment brand. The ideal candidate should have experience in sourcing, screening, and hiring for software/IT roles, be proficient with various job boards and social media platforms, and possess strong communication and organizational skills. Pricefx offers a warm and friendly atmosphere, flexibility, growth opportunities, and competitive benefits, including a monthly IT allowance, 401K matching, healthcare coverage, and 12 weeks of paid maternity leave.

In-Store Free Sample Associate

Company: CDS (Club Demonstration Services)

Location: Mount Prospect, IL

Posted Jan 03, 2025

No prior experience is required as we provide training and team support to help you succeed. Additional hours may be available upon request.

NetCredit Customer Service Representative (Remote)

Company: Enova

Location: Chicago, IL

Posted Jan 07, 2025

Enova International is seeking a Customer Service Representative for a remote role, with a comprehensive 4-week training program. The role involves answering customer inquiries, providing support on payments and account tasks, and maintaining accurate customer information. Requirements include at least one year of call center experience, excellent communication skills, problem-solving abilities, and multitasking skills. The company offers a competitive hourly rate, additional compensation, and a range of benefits including health insurance, 401k matching, PTO, and a sabbatical program. Enova is a values-driven organization committed to making accessible credit for millions, with a focus on inclusion and employee development.

Product Design Engineer - Contract Position

Company: TricorBraun

Location: Chicago, IL

Posted Jan 06, 2025

TricorBraun, a global packaging leader, is seeking a technical Product Design Engineer for a 6-month contract position. The role involves transforming ideas into production-ready 3D CAD files and accurate 2D drawings. The company offers competitive compensation, comprehensive benefits, and a supportive team environment. The ideal candidate should have a Bachelor's degree in Industrial Design, Mechanical Engineering, or related product, proficiency in SolidWorks, strong organizational skills, and experience with 3D CAD software and blow-injection molding tool design.

In-Store Free Sample Associate

Company: CDS (Club Demonstration Services)

Location: Bolingbrook, IL

Posted Jan 03, 2025

In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and…

Senior Analyst, Treasury

Company: Invenergy

Location: Chicago, IL

Posted Jan 04, 2025

Invenergy is seeking a Senior Analyst Treasury for their Chicago headquarters. The role involves managing short-term liquidity, overseeing corporate cash accounts, executing payments, maintaining bank accounts, and supporting cash forecasting. The ideal candidate should have a finance degree, 2+ years of relevant experience, strong Excel skills, and the ability to work autonomously. The base pay range is $700,000 to $920,000 annually, with bonus opportunities. Invenergy offers a comprehensive benefits package.

Data Engineering Manager (Remote)

Company: Inspira Financial

Location: Chicago, IL

Posted Jan 07, 2025

Inspira Financial is seeking a Data Engineering Manager for Enterprise Data Visualization. The role involves leading an agile team of data engineers, improving data delivery quality, and enhancing data analysis. The candidate will work closely with business leaders, analysts, and third-party providers to design and develop the Enterprise Reporting Platform. Preferred qualifications include 10+ years of experience in Data Engineering, Data Visualization, or Software Product Development, a Bachelor's degree in a related field, and certifications in Tableau, Microsoft Azure, and Snowflake. The role requires strong programming skills, understanding of databases, and experience in working with enterprise reporting. The candidate should possess excellent analytical skills, be highly self-motivated, and have experience in a high availability environment. The compensation is $130,000 to $160,000 per year.

Senior Ruby Software Engineer

Company: tastytrade/ tastylive/ tastyfx/ tastycrypto

Location: Chicago, IL

Posted Jan 07, 2025

The job posting is for a Senior Ruby Software Engineer position at tastytrade, a financial media network and retail brokerage firm. The role involves working with multiple languages and frameworks, providing technical leadership, translating requirements into production-quality code, and contributing to scaling existing technology. The company offers a range of perks including performance bonuses, stock purchase options, and a comprehensive benefits package. The salary range is $156,000 - $182,000, based on experience and qualifications.

Supply Planning Analyst

Company: Feastables

Location: Chicago, IL

Posted Jan 04, 2025

Feastables, a CPG company backed by MrBeast, aims to become the go-to snacking brand for future generations. They are known for their innovative and high-quality products, and are expanding their product range beyond chocolate bars. The company is seeking a Supply Planning Analyst with experience in CPG, procurement, and supply chain management. The role involves collaborating with demand and supply planning teams, maintaining supply forecasts, and managing copacking relationships. Feastables values experience, offers competitive benefits, and fosters a thriving culture.

Customer Service Representative, Small Business (Remote)

Company: Enova

Location: Chicago, IL

Posted Jan 06, 2025

Enova International is seeking a Customer Service Representative for a small business lending brand. The role involves providing superior customer service, managing inquiries, and handling account-related matters. Preferred qualifications include call center experience, strong communication skills, and familiarity with CRM systems. Enova offers a competitive hourly rate, additional compensation, and comprehensive benefits such as health insurance, 401k matching, PTO, and a sabbatical program. The company is values-driven, committed to inclusion, and offers various employee resource groups.

Vendor Management Representative - Hybrid

Company: Alliant Credit Union

Location: Chicago, IL

Posted Jan 07, 2025

This role involves managing relationships with vendors, conducting due diligence, and monitoring performance and risk. Responsibilities include negotiating contracts, creating policies, and ensuring compliance with regulations. The position requires a Bachelor's degree in Business Finance or related field, or equivalent experience. The typical hiring range is $58,800 to $83,050 annually, with additional benefits such as health care, 401k, and flexible work arrangements. The role involves working with various departments, conducting risk assessments, and maintaining integrity and ethics in all actions.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages