Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Center Director

Company: KinderCare Learning Companies

Location: Northbrook, IL

Posted Dec 24, 2024

KinderCare Learning Companies, an early childhood education provider, is seeking a Center Director. The role involves hiring and developing educators, partnering with parents, cultivating community relationships, and growing KinderCare's presence. The company offers benefits like discounted child care, medical benefits, mental health support, and more. They operate in over 2,000 sites across 40 states, committed to providing high-quality child care to all families.

GROCERY/LEAD CLERK

Company: Kroger

Location: Chicago, IL

Posted Dec 24, 2024

This job description outlines responsibilities for a customer service role at Mariano's, a grocery store chain in the Chicago Metro area. The role involves creating a positive customer experience, maintaining a clean and safe environment, assisting in sales and profit goals, and demonstrating the company's core values. Key responsibilities include promoting trust and respect, gaining product knowledge, offering samples, maintaining product freshness, and adhering to food safety regulations. The ideal candidate should be 18 or older, able to handle stress, have effective communication skills, and basic math knowledge. Retail experience and a second language are desired but not required. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

(USA) Coach/Ops Mgr Trainee

Company: Walmart

Location: Champaign, IL

Posted Dec 24, 2024

The role involves leading and developing teams, driving financial performance, ensuring customer satisfaction, and providing supervision and development opportunities for associates. It requires respect for individuals, integrity, customer focus, striving for excellence, and compliance with company policies. The position offers competitive pay, benefits, and education opportunities. Minimum qualifications include 2 years of college, or 1 year retail/supervisory experience, or 2 years general work experience and 1 year supervisory experience.

Pharmacy Technician

Company: CVS Health

Location: South Elgin, IL

Posted Dec 24, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state board of pharmacy requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

STORE/NIGHT CLERK

Company: Kroger

Location: Orland Park, IL

Posted Dec 24, 2024

The job description involves creating an outstanding customer experience, maintaining a safe and clean environment, assisting in reaching sales and profit goals, and embracing the company's core values. Responsibilities include promoting trust and respect, gaining product knowledge, recommending items, maintaining freshness, adhering to food safety regulations, reinforcing safety programs, and reporting any safety risks or illegal activities. The qualifications include stress management, basic math skills, and effective communication. The company, Mariano's, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Application Engineer (Backend)

Company: Discover

Location: Riverwoods, IL

Posted Dec 24, 2024

Discover is a leading digital banking and payments company that offers meaningful work, a collaborative culture, and opportunities for growth. The job description outlines responsibilities for a role focused on designing and implementing products, managing risk, and mentoring early-career engineers. The company values diversity, inclusion, and customer-centricity.

Director of North America Insights, FBS and RTD

Company: Suntory Global Spirits

Location: Chicago, IL

Posted Dec 24, 2024

Suntory Global Spirits is a leading premium spirits company that values its employees and focuses on delivering high-quality spirits and experiences to consumers worldwide. The company is committed to sustainability and social responsibility, with a strong emphasis on growing for good.

Relationship Banker

Company: Bank of America

Location: Evanston, IL

Posted Dec 24, 2024

Bank of America is guided by a common purpose to help make financial lives better through the power of every connection. They are devoted to being a diverse and inclusive workplace for everyone, offering competitive benefits to support their physical, emotional, and financial well-being. The company believes in working together and offering flexibility to their employees. This job description outlines the responsibilities of engaging clients in the lobby to educate and assist with conducting transactions through self-service resources.

Bakery/Deli Clerk

Company: Kroger

Location: Freeport, IL

Posted Dec 24, 2024

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at Pick 'N Save, a Kroger company. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, and maintaining freshness. The role involves using bakery equipment, adhering to food safety regulations, and promoting a positive customer experience. The ideal candidate should have customer service skills, stress management abilities, and effective communication. Previous bakery or retail experience is beneficial. Pick 'N Save, part of the Kroger family, values its employees, offering comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, discounts, tuition reimbursement, and growth opportunities.

DAIRY/LEAD CLERK

Company: Kroger

Location: Park Ridge, IL

Posted Dec 24, 2024

The job description involves planning, organizing, training, and directing Grocery Clerks, performing production and customer service functions, and maximizing store sales and profits. The role requires modeling the company's core values, organizing work, training associates, and responding to customer or associate comments, complaints, requests, and questions. Responsibilities include managing ordering, pricing, and displaying of merchandise, maintaining cleanliness, and supervising direct reports. Qualifications include effective communication skills, ability to manage people, make quick decisions, multi-task, and work in a fast-paced environment. Past work record reflecting dependability and integrity is desired. The company, Mariano's, merged with The Kroger Company in 2015 and offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Grocery Clerk

Company: Kroger

Location: Springfield, IL

Posted Dec 24, 2024

The job description is for a Grocery Clerk at Kroger, a large national grocer. The role involves creating a positive customer experience, maintaining a clean and safe environment, assisting in meeting sales and profit goals, and embodying the company's core values. Responsibilities include helping customers discover new products, informing them of specials, ensuring product freshness, stocking and inventory management, and adhering to food safety regulations. The ideal candidate should have customer service skills, effective communication, and basic math knowledge. Kroger offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Store Associate

Company: CVS Health

Location: Champaign, IL

Posted Dec 24, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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