Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Manager Underwriting - Major National Accounts

Company: Health Care Service Corporation

Location: Chicago, IL

Posted Dec 24, 2024

The text highlights the importance of underwriting and pricing of various funding options and products, as well as the need for operational knowledge of renewal and prospective group health underwriting processes and procedures. It also emphasizes the need for understanding underwriting methodologies, including mathematical and financial group health underwriting funding. The role requires extensive experience in underwriting and pricing, as well as work management skills, presentation skills, and the ability to work with large and strategic accounts. The compensation offered will vary depending on the employee's skills, education, knowledge, and experience.

Deliver Driver (NON CDL)

Company: Aarons

Location: Addison, IL

Posted Dec 24, 2024

Aaron’s is hiring delivery drivers to work in their stores. The job involves driving, installing, and supporting the store team. It requires solid communication skills, a working knowledge of electronics, and a desire to help customers. The role also includes loading and unloading merchandise, operating a delivery vehicle, and assisting with store tasks.

Site Supervisor

Company: Advanced Technology Services

Location: Peoria, IL

Posted Dec 24, 2024

ATS, founded in 1985, is a global industrial maintenance company with a focus on improving factory operations. The company emphasizes safety, strategic understanding, cultural alignment, employee development, and business results. Key responsibilities include managing site safety, supporting strategic initiatives, driving ATS culture, employee growth, and ensuring business outcomes. Desirable skills include business acumen and scheduling experience.

Maintenance Tech Senior

Company: Advanced Technology Services

Location: North Riverside, IL

Posted Dec 24, 2024

ATS, founded in 1985, is a global industrial maintenance company with operations in the US, Mexico, and the UK. They specialize in improving factory efficiency through expert break-fix and preventative maintenance. Key responsibilities include troubleshooting complex systems, utilizing predictive maintenance technologies, and leading continuous improvement activities. The role requires a high school diploma or equivalent, technical degree, and extensive industry experience. Physical demands involve standing, walking, lifting, and working in a loud, potentially hazardous factory environment.

Pharmacy Technician

Company: CVS Health

Location: Springfield, IL

Posted Dec 24, 2024

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personalized, convenient, and affordable services. The company's purpose is to bring heart to every moment of health, supported by their Heart At Work Behaviors™. Pharmacy Technicians play a crucial role in achieving this, ensuring smooth pharmacy operations, accurate prescription fulfillment, and exceptional patient experiences. They contribute to a safe, inclusive culture and are required to complete a training program and meet state-specific licensing and certification requirements.

Deliver Driver (NON CDL)

Company: Aarons

Location: Chicago, IL

Posted Dec 24, 2024

Aaron's is hiring Delivery Drivers with a pay range of $19.25 to $21.00. The role involves diverse tasks such as driving, installing, and demonstrating merchandise, and assisting in the store. It's not a monotonous desk job, offering a chance to connect with the community. The position can lead to career growth within the company, with potential roles like Customer Accounts Advisor, Sales Manager, and General Manager. Essential qualities include solid communication skills, knowledge of electronics, and a desire to help customers. Physical requirements include lifting up to 50 lbs without help and 300 lbs with a dolly, and the ability to work in all weather conditions.

Audit Manager, Financial Institutions Industry

Company: Wipfli

Location: Chicago, IL

Posted Dec 24, 2024

Wipfli is seeking an experienced Audit Manager specializing in Financial Institutions for a hybrid role. The role involves managing audit review compilation engagements, providing performance feedback, partnering with senior managers, overseeing daily operations, researching and communicating guidance on complex accounting matters, assisting clients with GAAP compliance, and serving as an instructor in training programs. Qualifications include a CPA license, 5 years of experience in public accounting, experience working with Financial Institutions clients, ability to travel, and excellent communication skills.

STORE/NIGHT CLERK

Company: Kroger

Location: Park Ridge, IL

Posted Dec 24, 2024

This job description outlines responsibilities for creating a positive customer experience, maintaining a clean and safe environment, and assisting in achieving sales and profit goals. Key tasks include promoting trust and respect, gaining product knowledge, ensuring freshness, maintaining inventory, adhering to food safety regulations, and practicing preventive maintenance. The role requires a positive attitude, effective communication, and the ability to handle stress. Qualifications include basic math skills and stress management. The company, Mariano's, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Teachers at CDLC of Hoffman Estates in South Barrington

Company: KinderCare Learning Companies

Location: Hoffman Estates, IL

Posted Dec 24, 2024

KinderCare Learning Companies, an early childhood education provider, invites individuals to join their team as teachers. They offer a variety of early education and child care options, including KinderCare Learning Centers, Champions, and Crème de la Crème. The role involves implementing curriculum, creating a nurturing environment, partnering with parents, and supporting center success. Benefits include discounted child care, medical and dental coverage, mental health support, and more. KinderCare is an Equal Opportunity employer committed to diversity and inclusion.

Pharmacy Technician

Company: CVS Health

Location: Springfield, IL

Posted Dec 24, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric health care. The role involves delivering compassionate care, managing prescription tasks, and ensuring regulatory compliance. Successful candidates will demonstrate accountability, caring, collaboration, innovation, and integrity. The position offers career growth opportunities and a comprehensive benefits package.

Manager, State Government Affairs

Company: Apple

Location: Chicago, IL

Posted Dec 24, 2024

Apple is seeking a senior member for its State Government Affairs team. The role involves designing and implementing public policy initiatives, engaging with state and local lobbyists, and developing relationships with key partners. The ideal candidate should have 10+ years of experience in government, government relations, or advocacy roles at the state or local level. They must possess strong communication skills, the ability to simplify complex technology issues, and thrive in a fast-paced environment. The base pay range is between $173,400 and $299,600, with additional benefits including comprehensive medical and dental coverage, retirement benefits, and educational reimbursement.

IT Systems Analyst

Company: HUB International

Location: Chicago, IL

Posted Dec 24, 2024

HUB International is a global insurance and employee benefits broker offering a boundaryless array of products and services. They are the 5th largest and have grown substantially due to industry leading success in mergers and acquisitions. The role of MAI IT Systems Analyst involves discovery and design, quality and documentation, and team leadership. The candidate should have broad general IT knowledge, experience in technology infrastructure and application administration, and be able to work in a collaborative and deadline-driven environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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