Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Production Fill Technician - 3rd Shift

Company: BAXTER

Location: Mundelein, IL

Posted Dec 24, 2024

Baxter is a company that saves and sustains lives through its life-sustaining products and therapies. The company values teamwork, attention to detail, and creating a positive work environment. The Production Fill Technician role involves performing various tasks related to drug formulation, equipment operation, and documentation, with a focus on quality and safety.

Seasonal Part Time Merchandise Associate

Company: The TJX Companies, Inc.

Location: Mattoon, IL

Posted Dec 24, 2024

Marshalls is seeking a customer service-oriented individual to contribute to the growth of their career. The role involves delivering a highly satisfied customer experience, maintaining a clean store environment, and adhering to operational standards. The company culture encourages discovery, change, and mutual support. Benefits include an associate discount, 401(k), and various insurance options. The starting pay range is $14.00 to $14.50 per hour.

Pharmacy Intern - Grad

Company: CVS Health

Location: Chicago, IL

Posted Dec 24, 2024

CVS Health offers challenging opportunities for pharmacist interns to learn and grow professionally, contributing to better healthcare. As a Graduate Pharmacist Intern, you'll work under a licensed pharmacist, ensuring patient safety, and delivering exceptional care. Key responsibilities include leading with heart, supporting pharmacy staff, identifying business opportunities, and driving growth. Required qualifications include a PharmD degree, relevant work experience, and valid pharmacist intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

Grocery Clerk/Ruler

Company: Kroger

Location: Champaign, IL

Posted Dec 24, 2024

The job description is for a Retail Clerk at Ruler Foods, a Kroger company. The role involves creating a positive customer experience, maintaining a clean and safe environment, and demonstrating core values such as respect, honesty, and integrity. Responsibilities include rotating merchandise, stocking and inventory management, processing transactions, and ensuring adherence to food safety regulations. The company offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and diverse career growth opportunities.

PROJECT MANAGER

Company: Crown Cork & Seal USA

Location: Tinley Park, IL

Posted Dec 24, 2024

The job description is for a Materials Specialist position in Tinley Park, IL. The role involves working with the prime materials team to manage purchasing support projects, specifications, and qualifications of metal and coatings packaging materials. The job requires good materials knowledge, communication, and people skills. Key responsibilities include project leadership, technical leadership, and close cooperation with various teams within Crown Corporation.

Case Manager RN- Field (Chicago - 60616, 60608, 60402, 60804)

Company: CVS Health

Location: Chicago, IL

Posted Dec 24, 2024

CVS Health is inviting candidates to join their Aetna team, focusing on serving dual eligible populations enrolled in Medicare and Medicaid. The role involves facilitating benefits delivery, promoting wellness, and coordinating care across various healthcare providers and community resources. The ideal candidate should have 3+ years of clinical experience, an active RN license in IL, and proficiency in standard corporate software. The position offers a competitive pay range, comprehensive benefits, and opportunities for professional growth.

Area General Manager

Company: Aramark

Location: Rock Island, IL

Posted Dec 24, 2024

Aramark Healthcare is hiring an Area General Manager for UnityPoint Health. The role involves planning, managing, and guiding multiple contracted services, including food service, facility support, and retail, to meet revenue and client objectives. The General Manager will lead a team, manage client relationships, and ensure compliance with regulations. Qualifications include a Bachelor's degree, experience in the service industry, and proven leadership skills.

Senior Data Science Analyst

Company: Discover

Location: Riverwoods, IL

Posted Dec 24, 2024

Discover is offering a job opportunity for an analytical professional with a Bachelor's degree in Analytics, Engineering, Statistics, or a related field. The role involves working closely with management to execute analytical initiatives, solving business problems using techniques like segmentation, optimization, advanced analytics, and machine learning. The successful candidate will develop advanced analytics solutions, collaborate with cross-functional partners, and deliver effective presentations of findings to leadership. The position requires 2+ years of experience in Credit Risk, Fraud Risk, Marketing Analytics, Optimization, Operations Analytics, Modeling/Data Science, or related fields. The base pay ranges from $88,000.00 to $122,800.00, with additional incentives possible. Discover is committed to a diverse and inclusive workplace, offering benefits such as Paid Parental Leave, Paid Time Off, 401(k) Plan, Medical, Dental, Vision, & Health Savings Account, STD, Life, LTD and AD&D, Recognition Program, Education Assistance, Commuter Benefits, Family Support Programs, and Employee Stock Purchase Plan.

Customer Success Manager

Company: Eaton

Location: Bolingbrook, IL

Posted Dec 24, 2024

Eaton's Electrical Sector is recruiting for a Customer Success Manager (CSM) to support their growing Brightlayer Solutions. The role involves building customer relationships, developing retention and growth strategies, and overseeing post-sales activities. The CSM will manage the entire customer journey, from onboarding to retention. This is a strategic position with the opportunity to shape the customer success practice for Brightlayer Solutions. Essential functions include developing customer success practices, managing customer relationships, collaborating with cross-functional teams, and analyzing key performance indicators. The ideal candidate should have a Bachelor's Degree, at least 8 years of experience in customer success/account management, and experience in a B2B environment. The expected annual salary range is $136500.03 - $200200.04.

Senior Corporate Paralegal

Company: Nexamp

Location: Chicago, IL

Posted Dec 24, 2024

Nexamp is seeking a Senior Corporate Paralegal to support their Legal team in various projects, including construction financing and commercial operation. The ideal candidate is detail-oriented, organized, and passionate about addressing climate change. They will report directly to the General Counsel and be expected to work independently and as part of a team.

Staff Pharmacist

Company: Walmart

Location: Marion, IL

Posted Dec 24, 2024

The role involves providing pharmaceutical care to customers, including dispensing prescriptions, counseling, and maintaining confidential information. It requires expertise in developing and executing action plans, building stakeholder relationships, and ensuring compliance with policies and regulations. The position emphasizes patient care, safety, and accuracy, fostering a culture of compliance execution, and promoting a culture of belonging and respect for individuals. Walmart offers competitive pay, benefits, and opportunities for professional development.

Maintenance Technician

Company: Advanced Technology Services

Location: Glendale Heights, IL

Posted Dec 24, 2024

ATS is a company with a presence in the United States, Mexico and the United Kingdom. They are professionals in Industrial Maintenance and make factories run better. The job requires expert level break-fix & preventative maintenance, identifying and sourcing parts, supplies and repair items as necessary.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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