Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Director II Experience Design, Platforms

Company: Ahold Delhaize USA

Location: Chicago, IL

Posted Dec 24, 2024

The Director II, Experience Design at Ahold Delhaize USA, will be responsible for the end-to-end experience strategy and execution focused on eCommerce penetration, personalization, and delivering an above-standard digital customer experience. The role requires a visionary leader with a deep understanding of customer-facing user experiences and backend technologies.

Veterinary Assistant

Company: Banfield Pet Hospital

Location: Skokie, IL

Posted Dec 24, 2024

A Veterinary Assistant at Banfield supports veterinarians and clients, providing exceptional service and educating on pet health. The role offers learning opportunities for career advancement. It requires a Certificate of completion from a NAVTA-approved program or equivalent experience.

General Urologists Needed for Chicagoland Area Health System - Can Live Downtown!

Company: RosmanSearch

Location: Chicago, Illinois

Posted Dec 24, 2024

A faith-based healthcare organization in Northwest Indiana, near Chicago, is expanding its urology department. They are welcoming a new general urologist to join an experienced provider and a dedicated APP. The position offers supportive administration, mentorship for new grads, and a competitive compensation package. The location provides a suburban feel with an affordable cost of living, excellent schools, and access to Lake Michigan's beaches and outdoor activities.

Operations Manager

Company: CVS Health

Location: Mattoon, IL

Posted Dec 24, 2024

CVS Health is seeking an Operations Manager to lead a store team, driving execution and performance while enhancing customer service. The role involves overall store management, sales and inventory management, employee staffing, training, financial management, and customer service leadership. The ideal candidate will have strong leadership, communication, and analytical skills, and be able to work flexible hours. The company offers competitive pay, comprehensive benefits, and opportunities for professional development.

Director II Product Management, Customer Engagement & Personalization

Company: Ahold Delhaize USA

Location: Chicago, IL

Posted Dec 24, 2024

The Senior Director of Product Management will be responsible for the end-to-end product strategy and execution focused on eCommerce penetration, personalization, and delivering an above-standard digital customer experience. The role requires a visionary leader with a deep understanding of both customer-facing user experiences and the associated backend technologies.

CDL B Evening/Overnight Route Drivers $28hr

Company: E. A. Sween Company

Location: Chicago, IL

Posted Dec 24, 2024

EAS, a family-owned business since 1955, is seeking a dedicated individual to join their Final Mile Solutions team in Woodridge, IL. The role involves delivering fresh food products to stores on an established route using a 26-foot straight box truck. The company offers competitive benefits including $28.00 per hour, a 4-day work week, 7 paid days off, medical, dental, vision, life insurance, 401k with company match, and more. The ideal candidate should be at least 21 years old with a valid CDL B and air brake endorsement, and at least 1 year of experience in route delivery driving. They must also possess strong communication skills, physical endurance, and adaptability to work in varying temperatures and weather conditions.

Cyber Systems Operations

Company: Uline, Inc.

Location: Peoria, IL

Posted Dec 24, 2024

The Air Force emphasizes the importance of securing its advanced computer and software systems, which is the responsibility of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and protection from external threats. They enhance the Air Force's capabilities and provide secure systems. To join the Air Force, applicants must meet certain requirements including educational qualifications, ASVAB score, completion of specific courses, background investigation, and age restrictions.

Senior Developer - Information Technology

Company: Lee Company

Location: Chicago, IL

Posted Dec 24, 2024

United Airlines is looking for a Senior Software Developer to join their Digital Technology team in Chicago. The role involves developing critical applications, working with a team of developers, and using groundbreaking technologies daily. The company values diversity and inclusion and offers a competitive benefits package.

Business Development Representative- Central

Company: Salesforce

Location: Chicago, IL

Posted Dec 24, 2024

Salesforce, a leading company in CRM, AI, and Data, is seeking a Business Development Representative. The role involves generating new business pipeline, managing inbound leads, and nurturing early-stage opportunities. Salesforce offers comprehensive training, diverse benefits, and a commitment to equality and inclusivity. The ideal candidate should have 1-2 years of experience in business development or sales, with a proven track record in achieving sales metrics.

Director II Product Management, Order Lifecycle & Fulfillment

Company: Ahold Delhaize USA

Location: Chicago, IL

Posted Dec 24, 2024

The Senior Director of Product Management will be responsible for the end-to-end product strategy and execution focused on eCommerce penetration and delivering an above-standard digital customer experience. The ideal candidate will have a proven track record in driving eCommerce growth, enhancing customer satisfaction, and leading cross-functional teams to deliver innovative and effective product solutions.

Facilities Maintenance Electrician

Company: Advanced Technology Services

Location: Peoria, IL

Posted Dec 24, 2024

ATS is a company with a presence in the US, Mexico, and the UK. They are professionals in Industrial Maintenance and make factories run better. The job requires expert-level break-fix and preventative maintenance, as well as identifying and sourcing parts and supplies.

Senior Backend Software Engineer - Java Springboot

Company: CVS Health

Location: Northbrook, IL

Posted Dec 24, 2024

CVS Health is seeking a Senior Software Engineer to develop applications/web services and cloud native apps using Java/J2EE, REST API, Spring Core, Spring MVC Framework, Spring Boot Framework, Spring Security, Spanner and other tech stacks. The role involves building and deploying services using Gradle, Maven etc. as part of CI/CD process in leading Cloud Platform - GCP. The engineer will collaborate with cross-functional teams on applications development, technical requirements, code review, project deliverables and software development best practices. The role is hybrid, requiring 3 days in one of the corporate offices and 2 days working from home. Required qualifications include 5+ years of experience developing, integrating, and deploying Java/J2EE/Spring/Springboot applications, 3+ years of solid experience with OOP and design patterns, and 1+ years of exposure to Kubernetes and developing cloud native apps.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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