Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Sales Coordinator (SET)

Company: Constellation Brands

Location: Peoria, IL / Remote

Posted Dec 24, 2024

Constellation Brands, a leading producer, creator, and marketer of beer, wine, and spirits brands, is seeking a Sales Support professional. The role involves maintaining accurate CTF spend/budget information, tracking SET invoices, planning and setting up training & SET meetings, coordinating sample solicitation, fulfillment & shipping, and providing administrative support. The ideal candidate should have a Bachelor's Degree in business or marketing, 3+ years of sales/marketing experience, strong organizational skills, proficiency in Microsoft Office, and the ability to work under pressure. The salary range is $26.96 - $38.80, and the role is full-time, based in a field office in Illinois or virtually in the US.

Pharmacy Intern

Company: CVS Health

Location: Orland Park, IL

Posted Dec 24, 2024

CVS Health offers challenging opportunities for 3rd year pharmacy interns to learn and grow professionally, contributing to the company's mission of improving health care. Interns will be immersed in a culture of continuous improvement, focusing on patient safety, pharmacy professional practice, regulatory requirements, quality assurance, and customer service. Key responsibilities include inventory management, workflow management, and leading with heart by displaying empathy and compassion. Required qualifications include enrollment in an ACPE-accredited college of pharmacy, relevant work experience, and valid intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

Advisor Development Program - Financial Solutions Advisor Trainee-Belmont/Oconto Financial Center

Company: Merrill

Location: Chicago, IL

Posted Dec 24, 2024

Job Description: As an Advisor Development Program Financial Solutions Advisor Stage I, you will receive dedicated study time for Securities Industry Essentials exams and learn foundational skills to be an advisor. You will work in a financial center, delivering Bank of America's core banking and investment solutions. The Academy will support your career journey with dedicated programs and resources.

Senior Manager Payments Products

Company: Discover

Location: Riverwoods, IL

Posted Dec 24, 2024

Discover is offering a Product Manager position with a competitive salary range of $106,000.00 to $178,800.00. The role involves leading product strategy, managing teams, and collaborating with stakeholders. The company values unique skills and offers growth opportunities. Bonus points for payment-domain knowledge and strong collaboration skills. The application deadline is Dec-20-2024.

Principal Product Owner (Fraud)

Company: Discover

Location: Riverwoods, IL

Posted Dec 24, 2024

Discover is offering a Product Professional role with a focus on fraud detection and prevention technologies. The role involves partnering with stakeholders to define product vision, prioritize tasks, and deliver value to customers. The ideal candidate should have a deep understanding of product management, data science, and fraud prevention. Responsibilities include building product backlogs, aligning with compliance and risk management standards, and defining strategic product roadmaps. The role requires 6+ years of product management or engineering experience in Financial Services or Tech Industry. Bonus points for full stack experience, Agile Certification, and strong understanding of fraud detection technologies.

Cashier

Company: Kroger

Location: Peoria, IL

Posted Dec 24, 2024

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company values. Key tasks include processing transactions efficiently, handling various tenders, controlling loss, reporting discrepancies, and ensuring compliance with food safety regulations. The role also involves reinforcing safety programs, practicing preventive maintenance, and providing excellent customer service. The company, a large grocer with over 2,800 stores, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Store Associate

Company: CVS Health

Location: Chicago, IL

Posted Dec 24, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

(USA) Personal Shopper - Sam's

Company: Walmart

Location: Hickory Hills, IL

Posted Dec 24, 2024

The job involves developing and supporting membership by providing information on benefits, promoting products, processing memberships, and meeting goals. It also includes maintaining facility safety, fulfilling member orders, providing member service, and complying with company policies. The role emphasizes respect for individuals, integrity, customer service, striving for excellence, and teamwork. Benefits include competitive pay, health benefits, financial benefits, paid time off, and other perks like disability coverage, company discounts, and education benefits.

Associate Counsel

Company: Advanced Technology Services

Location: Peoria, IL

Posted Dec 24, 2024

ATS, founded in 1985, is a global industrial maintenance company with offices in the US, Mexico, and the UK. They specialize in improving factory operations. The role involves contract drafting, negotiation, legal risk assessment, and management of claims and litigation. The ideal candidate holds a Juris Doctorate and relevant law practice experience, with excellent communication and negotiation skills. They should be able to handle sensitive information, ambiguity, and multiple tasks simultaneously. ATS is committed to equal employment opportunities.

Shift Supervisor Trainee

Company: CVS Health

Location: Atlanta, IL

Posted Dec 24, 2024

CVS Health emphasizes a heart-centric approach to healthcare, focusing on personal, convenient, and affordable services. The Shift Supervisor Trainee role prepares employees for higher supervisory positions, involving management, customer service, and adherence to company policies. Qualified candidates should possess analytical skills, communication abilities, and flexibility for various shifts. CVS Health offers comprehensive benefits including medical, dental, vision, retirement plans, stock purchase options, life insurance, disability coverage, well-being programs, education assistance, store discount, and paid time off.

Bakery/Deli Clerk

Company: Kroger

Location: Carbondale, IL

Posted Dec 24, 2024

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, maintaining freshness, and promoting a safe and clean environment. The role involves assisting in reaching sales and profit goals, demonstrating company values, and ensuring adherence to food safety regulations. The ideal candidate should possess customer service skills, stress management abilities, effective communication, and basic math knowledge. Previous bakery or retail experience is beneficial. Kroger offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

(USA) Freight Flow Associate

Company: Walmart

Location: Oak Park, IL

Posted Dec 24, 2024

The job involves complying with company policies, operating a forklift, completing work assignments, providing member service, maintaining facility safety, and ensuring sales floor presentation. The role requires customer/member centered approach, effective judgment, planning, improvement, communication, execution, ethical standards, adaptability, inventory handling, forklift operation, technology usage, and competitive benefits including health, financial, paid time off, and other perks. Minimum qualifications include 90 days of prior forklift experience, pallet jack proficiency, and being 18 years or older.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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