Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

DRUG-GEN MDSE/LEAD CLERK

Company: Kroger

Location: Gurnee, IL

Posted Dec 24, 2024

The job description involves creating a positive customer experience, maintaining a clean and safe environment, and supervising the Drug GM department. Key responsibilities include promoting trust and respect among associates, collaborating with them to achieve company goals, and training and developing them. The role also involves adhering to laws and company guidelines, understanding and promoting products, and managing inventory. The ideal candidate should have effective communication skills, basic math abilities, stress management skills, and preferably high school education, management experience, Drug GM experience, and retail experience. A second language is a plus.

Manager, Technical Service

Company: Crown Cork & Seal USA

Location: Chicago, IL

Posted Dec 24, 2024

Crown Cork & Seal USA, Inc., a global leader in packaging, is seeking a Field Technical Service Manager for its Food Division. The role involves troubleshooting processes, investigating product quality issues, and conducting trials in a food manufacturing environment. The candidate will serve as the primary technical contact for customers, liaising among customers, sales, R&D, engineering, quality, and manufacturing. The ideal candidate should have a BA/BS degree in Food Science, Engineering, Packaging, or a related field, and 5+ years of experience in a packaging manufacturing environment. Strong communication skills, ability to manage multiple projects, and proficiency in PC skills are required. The position offers competitive pay, comprehensive benefits, and the chance to join a team dedicated to excellence in food packaging.

Marketing Manager-Lombard or Alsip, IL

Company: Griffith Foods

Location: Alsip, IL

Posted Dec 24, 2024

Griffith Foods is seeking a Marketing Manager for its Terova division in Lombard or Alsip, Illinois. The role involves creating and implementing marketing strategies to boost brand awareness, lead generation, and sales growth. The ideal candidate should have 5+ years of B2B marketing experience, preferably in the food industry, with a strong background in brand strategy and execution. They must possess excellent analytical skills, be proficient in digital tools, and have experience with social media platforms. The role requires 25% travel and a Bachelor's degree.

Diesel Technician/Mechanic II

Company: Penske Motor Group

Location: Minooka, IL

Posted Dec 24, 2024

Penske is hiring experienced vehicle technicians for a Technician II role. The job involves performing preventative maintenance and repairs on a diverse fleet of vehicles, working independently, and mentoring new technicians. Benefits include a competitive salary, shift premiums, career stability, growth opportunities, excellent benefits, and comprehensive training. Requirements include 3 years of practical experience, specialized training, and valid driver's license.

Defense Red Switch Network (DRSN) Support Technician 4

Company: Leidos

Location: O'Fallon, IL

Posted Dec 24, 2024

The Leidos Digital Modernization Sector and DoD Enterprise and Cyber Operations have an opening for a Defense Red Switch Network (DRSN) Support Technician 4 at Scott AFB, IL. The job requires shift work, including nights and weekends, and involves performing duties such as creating and resolving network issues, monitoring alarms, and providing situational awareness to leadership and customers.

Test Technician Specialist (Large Power Systems Division)

Company: Advanced Technology Services

Location: Peoria, IL

Posted Dec 24, 2024

ATS, founded in 1985, is a global industrial maintenance company with operations in the US, Mexico, and the UK. They specialize in improving factory efficiency through reactive and proactive machine analyses. Key responsibilities include hardware changes, complex control systems troubleshooting, data acquisition, parts sourcing, and training less proficient technicians. Essential KSAs include an associate's degree in technical field, 8 years of relevant experience, mentoring skills, and tool usage. Desirable skills include engine/system troubleshooting. Physical demands involve standing, walking, lifting, and working in loud, potentially hazardous factory environments.

Senior Financial Partner, Financial Planning and Forecasting

Company: CN

Location: Homewood, IL

Posted Dec 24, 2024

CN is offering a Senior Financial Partner position with a salary range of 85,500.00 - 112,000.00. The role involves supporting the Director of Financial Planning, developing operating forecasts and three-year plans, and communicating performance to executives. Key responsibilities include forecasting, executive reporting, process improvement, and digitization. The ideal candidate should have 5-7 years of financial or accounting experience, a Bachelor's Degree in Commerce, and be Chartered Professional Accountant (CPA) certified. Fluency in both English and French is required. CN is a world-class transportation leader, committed to social responsibility and environmental stewardship.

Environmental Services Attendant

Company: Sodexo

Location: Edwardsville, IL

Posted Dec 24, 2024

Sodexo is seeking a full-time Environmental Services Attendant for the Philips 66 - Wood River Refinery. The role involves delivering high-quality cleaning services, maintaining a safe and healthy environment, and providing excellent customer service. No prior experience is required, and Sodexo offers a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and a 401k. Sodexo values diversity and inclusion, fostering an environment where all employees are respected and valued.

Automation Mechanic - 3rd Shift

Company: CVS Health

Location: Mount Prospect, IL

Posted Dec 24, 2024

CVS Health is seeking an Automation Maintenance Technician for their Pharmacy Maintenance Team in Mt. Prospect, IL. The role involves maintaining and improving equipment in a large volume advanced technology pharmaceutical dispensing facility. Responsibilities include troubleshooting and maintenance of automation robotics, electrical, mechanical, and pneumatic systems. The ideal candidate should have 3+ years of general maintenance and troubleshooting skills, including knowledge of mechanical, electrical, and pneumatic systems. A comprehensive benefits package is offered, including medical, dental, vision insurance, and more. The pay range is $21.10 - $44.99.

Senior Principal Counsel, Litigation

Company: Discover

Location: Riverwoods, IL

Posted Dec 24, 2024

Discover is offering a job opportunity for a legal professional with 3+ years of experience in consumer financial services. The role involves handling moderately complex legal matters, providing advice to internal business clients, and managing resources. The company values diversity and inclusion, and offers competitive compensation, benefits, and opportunities for growth. The job description emphasizes the importance of compliance, risk management, and contributing to a culture that prioritizes customer needs.

Smart Home Consultant

Company: ADT

Location: Peoria, IL

Posted Dec 24, 2024

ADT is a leading smart home security provider that helps protect and connect families, businesses, and commercial customers. They offer comprehensive products and services, including continuous innovation, advanced technology, and strategic partnerships. ADT provides a range of benefits to its employees, including paid training, full benefits, and opportunities for growth and development.

US Channel Sales Manager

Company: Apple

Location: Chicago, IL

Posted Dec 24, 2024

Apple is seeking a sales professional with extensive experience in channel and enterprise sales, ideally with 10+ years and 5+ years in sales management/leadership. The role involves building, developing, and managing a sales structure, team, and strategies to expand Apple's adoption in the enterprise. The candidate will collaborate with various Apple teams and external partners to create plans that scale the business and adoption of the Apple ecosystem. Key responsibilities include influencing channel partners, driving strategies for new and existing customers, and leading strategic account and segment planning. The ideal candidate should have a proven track record in growing a $1B+ business, developing executive relationships, and demonstrating strategic problem-solving skills. Apple offers a competitive compensation package, including a base pay range of $159,500 to $239,200, and benefits such as comprehensive medical and dental coverage, retirement benefits, and educational reimbursement.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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