Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Food Service Worker

Company: Sodexo

Location: Chicago, IL

Posted Dec 24, 2024

Sodexo is hiring a full-time Food Service Worker at GATEWAY ALCOHOL & DRUG REHABILITATION in West Chicago. The role involves preparing and serving food, maintaining cleanliness, and providing excellent customer service. Sodexo values teamwork, adaptability, reliability, and a healthy working environment. Benefits include flexible work hours, training opportunities, and a comprehensive benefits package. Sodexo is committed to diversity, inclusion, and equal employment opportunities.

Pharmacy Technician

Company: CVS Health

Location: Niles, IL

Posted Dec 24, 2024

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Capacity Portfolio Representative

Company: C.H. Robinson

Location: Downer's Grove, IL

Posted Dec 24, 2024

C.H. Robinson is hiring for a Capacity Portfolio Representative role starting in January or Spring/Summer 2025, with the office relocating to Oak Brook, IL. The role involves blending inside sales, account management, and operations to grow and manage a portfolio of carriers. Key responsibilities include establishing carrier relationships, monitoring account activity, leveraging technology, analyzing market trends, and delivering exceptional customer service. The company offers a competitive base salary, bonuses, flexible work arrangements, and comprehensive benefits. They encourage applications from diverse candidates, emphasizing an inclusive work environment.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Joliet, IL

Posted Dec 24, 2024

The role of an Online Grocery Pick-Up Clerk, or In-Store Grocery Shopper, involves selecting and gathering products for customers' online orders with efficiency, freshness, and quality in mind. Responsibilities include assembling orders, processing payments, delivering orders to customers, and providing excellent customer service. The position requires adherence to food safety procedures, company guidelines, and laws. Qualifications include the ability to work independently, read shelf tags, and possess basic math skills. Previous experience in retail, warehousing, or customer service is a plus. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, paid time off, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Personal Trainer Internship, Chicago

Company: Equinox

Location: Chicago, IL

Posted Dec 24, 2024

Equinox Group, a collective of influential lifestyle brands including Equinox, Blink, Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media, offers a Personal Training Internship. This program bridges academic knowledge with real-world experience, allowing students to work alongside fitness industry experts. Interns will complete various projects, including studying injuries, designing programs, researching health conditions, and engaging in member experience activities. The internship is unpaid, but it provides valuable skills and potential for future employment. Qualifications include academic credit eligibility, completion of at least 2 years towards an undergraduate degree in relevant fields, and a passion for fitness and helping others.

Pharmacy Technician

Company: CVS Health

Location: Rockford, IL

Posted Dec 24, 2024

CVS Health is a company that focuses on delivering enhanced human-centric health care and improving patient access to care. They value their employees and offer a supportive work environment with opportunities for growth and development. The company provides a range of benefits and is committed to creating a positive impact on the lives and health of others.

(USA) Member Specialist

Company: Walmart

Location: Evanston, IL

Posted Dec 24, 2024

The job involves maintaining the area of responsibility according to company policies, providing member service, assisting with securing and safeguarding Sam's Club assets, training associates, complying with company policies, and exhibiting leadership qualities such as respect for individuals, integrity, service to customers, striving for excellence, and acting with humility. Benefits include competitive pay, health benefits, financial benefits, paid time off, and other perks like disability coverage, company discounts, and education benefits.

Field Service Maintenance Specialist

Company: Advanced Technology Services

Location: Chicago, IL

Posted Dec 24, 2024

ATS, founded in 1985, is a global industrial maintenance company with operations in the US, Mexico, and the UK. They specialize in improving factory performance through expert break-fix and preventative maintenance. Key responsibilities include identifying and sourcing parts, performing equipment evaluations, and directing maintenance optimization efforts. ATS values comprehensive understanding of electrical, mechanical, fluid power, and control systems. They require high school diploma or equivalent, technical degree, and extensive industry experience. Desirable skills include condition-based maintenance, automation integration, and PLC troubleshooting. Physical demands involve standing, walking, lifting, and working in loud, potentially hazardous factory environments.

Principal Software Engineer - Full Stack

Company: Discover

Location: Riverwoods, IL

Posted Dec 24, 2024

Discover is inviting applications for a Principal Full Stack Application Engineer position, offering meaningful work from Day 1 in a collaborative culture. The role involves building and releasing reliable software systems at scale, partnering with enterprise-wide teams, and developing full stack solutions. The ideal candidate will have 6+ years of experience in Information Technology or related fields, with proficiency in multiple contexts including programming languages, security, automation, testing, and business domains. Additional preferred qualifications include experience with Agile engineering, object-oriented principles, relational and NoSQL databases, CI/CD pipelines, cloud environments, and messaging systems.

Clinical Laboratory Technologist

Company: Labcorp

Location: Itasca, IL

Posted Dec 24, 2024

LabCorp is seeking experienced Clinical Lab Professionals for a challenging role in Itasca, IL. The position involves working in a fast-paced, customer-focused environment, contributing to LabCorp's mission of 'Improving Health, Improving Lives'. Litholink, a part of LabCorp's specialty testing group, is a leader in kidney stone prevention. The job duties include determining specimen acceptability, performing technical procedures, monitoring instrumentation, reporting test results, and maintaining a safe work environment. Requirements include a degree in a relevant science, clinical lab experience, and certification. Benefits include comprehensive health, dental, vision, and retirement plans. The pay rate is $18.10 - $39.55 per hour with a 2nd shift differential.

Manager, Business Compliance

Company: CVS Health

Location: Springfield, IL

Posted Dec 24, 2024

CVS Health is dedicated to delivering human-centric health care, emphasizing the importance of empowering employees to transform the culture and innovate. The Business Compliance Manager role involves developing tactical plans, ensuring compliance with laws and regulations, and supporting NCQA accreditation. Required qualifications include extensive healthcare compliance experience, knowledge of federal and state health laws, and proficiency in various software applications. The role offers a competitive pay range, comprehensive benefits, and opportunities for professional growth.

Pharmacy Technician

Company: CVS Health

Location: Chicago, IL

Posted Dec 24, 2024

CVS Health is a company that focuses on delivering enhanced human-centric health care and improving patient access to care. They value their employees and offer a supportive work environment with opportunities for growth and development. The company provides a range of benefits and is committed to creating a positive impact on the lives and health of others.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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