Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Teachers at Lisle College Road KinderCare

Company: KinderCare Learning Companies

Location: Downer's Grove, IL

Posted Dec 21, 2024

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They invest in teachers, center staff, and field leaders, who are considered the heart and soul of the business. The company provides comprehensive benefits, including discounted child care, medical, dental, and vision coverage, and employee assistance programs. KinderCare operates in more than 2,000 sites and centers across 40 states, committed to providing high-quality child care to all families, regardless of their background.

Technology Support II - Bilingual - Portuguese and English

Company: JPMorgan Chase

Location: Elgin, IL

Posted Dec 21, 2024

Join a dynamic team at JPMorganChase, a leading financial institution, where you'll play a crucial role in maintaining and troubleshooting production application flows. As a Technology Support II team member, you'll provide 24/7 support to clients using digital channels and services, working on various problem types across multiple products. Required qualifications include 2+ years of IT troubleshooting experience, proficiency in Portuguese, and 1+ years of customer service experience. Preferred skills include technical support experience, familiarity with ITIL framework, and proficiency in Spanish.

Branch Leader - Orland Park, IL

Company: Fidelity Investments

Location: Orland Park, IL

Posted Dec 21, 2024

Fidelity Investments is seeking a Branch Manager to lead a team of successful sales and service associates. The ideal candidate has at least five years in financial sales roles, management experience, and relevant certifications. The role involves developing and acclimating talent, supporting the assigned Branch Manager, and implementing national initiatives to grow business.

Teachers at South Loop KinderCare

Company: KinderCare Learning Companies

Location: Chicago, IL

Posted Dec 21, 2024

KinderCare Learning Companies is an early childhood education provider that offers a variety of options for families. They prioritize creating a supportive environment for children, families, and employees, with a focus on building confidence and providing high-quality care. The company values its staff and offers benefits to support their well-being and career growth.

Teachers at West Beverly KinderCare

Company: KinderCare Learning Companies

Location: Chicago, IL

Posted Dec 21, 2024

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They invest in teachers, center staff, and field leaders, who are considered the heart and soul of the business. The company provides comprehensive benefits, including discounted child care, medical, dental, and vision coverage, and employee assistance programs. KinderCare operates in more than 2,000 sites and centers across 40 states, committed to providing high-quality child care to all families, regardless of their background.

Bakery/Deli Clerk

Company: Kroger

Location: Joliet, IL

Posted Dec 21, 2024

The Grocery Clerk (Bakery/Deli) role involves preparing items per customer requests, offering product samples, and informing customers of specials. Key responsibilities include maintaining a safe and clean environment, assisting in reaching sales and profit goals, and demonstrating the company's core values. The role requires excellent customer service skills, knowledge of basic math, and the ability to obtain a food handler's permit. Previous bakery or deli experience is beneficial. The company, Food 4 Less, is part of the Kroger family and offers comprehensive benefits including healthcare coverage, flexible scheduling, and tuition reimbursement.

Rep I,Clinical FEP

Company: CVS Health

Location: Springfield, IL

Posted Dec 21, 2024

CVS Health is hiring for a Healthcare Customer Service Representative position. The role involves handling inbound calls from medical offices and physicians, supporting the Prior Authorization Department, and being the first point of contact for customers. The company emphasizes a human-centric approach to healthcare, with a focus on innovation and affordability. The ideal candidate should have excellent communication skills, attention to detail, and a customer-focused mindset. The position offers a competitive pay range, comprehensive benefits, and opportunities for professional growth, including a Certified Pharmacy Technician Certificate through an apprenticeship program.

Pharmacy Workflow Data Analytics - Manager

Company: CVS Health

Location: Northbrook, IL

Posted Dec 21, 2024

CVS Health is seeking a healthcare-focused manager for a role in their Pharmacy Workflow analytics team. The role involves developing and maintaining predictive algorithms, translating data into actionable insights, and creating data visualization tools. The successful candidate will work cross-functionally, influencing senior leadership to improve outcomes. Required qualifications include a basic understanding of retail business operations, experience in data analytics, and proficiency in SQL, Python, and data visualization tools. Preferred qualifications include leadership experience and a masters degree.

Teachers at Mount Prospect KinderCare

Company: KinderCare Learning Companies

Location: Mount Prospect, IL

Posted Dec 21, 2024

KinderCare Learning Companies, the leading early childhood education provider, offers a variety of child care options including KinderCare Learning Centers, Champions, and Crème de la Crème. They emphasize building confidence in kids, families, and the future. The company values its teachers and staff, providing a supportive environment and opportunities for career growth. Benefits include discounted child care, health insurance, mental health support, and more. KinderCare operates in over 2,000 sites across 40 states, committed to providing high-quality child care to all families, regardless of background or location.

Inventory Scanning Associate

Company: The TJX Companies, Inc.

Location: Hickory Hills, IL

Posted Dec 21, 2024

HomeGoods is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering a highly satisfied customer experience, maintaining a clean and organized store environment, and adhering to all operational standards. The company values a positive store culture, encouraging honesty, integrity, and respect. Benefits include an associate discount, 401(k) contributions, and various discounts on insurance, cell phones, and pet care. The starting pay range is $14.05 to $14.55 per hour. HomeGoods embraces diversity and encourages applicants of all backgrounds to apply.

Teachers at Jones Road KinderCare

Company: KinderCare Learning Companies

Location: Hoffman Estates, IL

Posted Dec 21, 2024

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with comprehensive benefits and opportunities for career growth. They implement a curriculum tailored to each child's needs, fostering a safe, nurturing environment for learning and growth. KinderCare is committed to supporting its employees' mental health and personal growth, offering a range of benefits including discounted child care, medical, dental, and vision coverage, and wellness programs.

Senior Counsel of Global Compliance and Ethics

Company: Jet Support Services, Inc.

Location: Chicago, IL

Posted Dec 21, 2024

JSSI is a leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. They offer various products and services such as maintenance programs, parts and leasing, software, and advisory services. JSSI is committed to developing and implementing a global compliance and ethics program, promoting an enterprise-wide culture of compliance, and ensuring all policies and procedures align with industry standards and best practices.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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