Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Case Manager RN (RN in IL)

Company: CVS Health

Location: Springfield, IL

Posted Dec 21, 2024

CVS Health is seeking a full-time telework position with up to 10% travel. The role involves administering care coordination plans, assessing patient needs, and ensuring seamless transitions between care settings. The ideal candidate should have active and unrestricted RN licensure in IL, 3+ years of clinical work experience, and 1+ year of Case Management experience. The pay range is $60,522.80 - $142,576.72. Benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

Azure Terraform Lead

Company: Infosys

Location: Chicago, IL

Posted Dec 21, 2024

Infosys is hiring an Azure Terraform Lead in Chicago, IL. The role involves interfacing with stakeholders, applying technical skills across SDLC stages, and delivering high-quality code. Key responsibilities include creating high-level design artifacts, leading validation for various testing, and supporting implementation, transition, and warranty activities. The ideal candidate should have a strong background in Azure DevOps, GitHub, Terraform, and containerized application deployment. Experience with Kubernetes, scripting languages, and Azure cloud services is also required.

J.P. Morgan Wealth Management - Private Client Advisor - DuPage County

Company: JPMorgan Chase

Location: Bolingbrook, IL

Posted Dec 21, 2024

J.P. Morgan Chase is seeking a Private Client Advisor for Chase Wealth Management. The role involves offering comprehensive financial planning and advice to individuals and families, with a focus on relationship management rather than portfolio management. The ideal candidate should have at least 2 years of Financial Advisor experience, demonstrated success in client acquisition, and a commitment to goals-based planning. Required qualifications include valid Series 7, 66 (63/65), Life, Health, and Long Term Care Insurance licenses. Preferred qualifications include CFP® certification and a Bachelor's degree. The company offers a competitive total rewards package, extensive benefits, and a commitment to diversity and inclusion.

STORE MGT/ASSOCIATE RESOURCE MGR

Company: Kroger

Location: Carbondale, IL

Posted Dec 21, 2024

The job description outlines a Human Resources role responsible for various functions including talent development, rewards administration, associate engagement, relations, and workforce planning. The role involves recruiting quality candidates, ensuring adequate staffing, managing performance, and overseeing HR operational metrics. The ideal candidate should have a degree, HR experience, strong communication skills, and proficiency in Microsoft Office. They must also be able to work flexible hours and travel independently.

Pharmacy Technician

Company: CVS Health

Location: Bolingbrook, IL

Posted Dec 21, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state board of pharmacy requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

DRUG-GEN MDSE/LEAD CLERK

Company: Kroger

Location: Villa Park, IL

Posted Dec 21, 2024

The job description involves creating a positive customer experience, maintaining a clean and safe environment, and supervising the Drug GM department. Key responsibilities include promoting trust and respect among associates, collaborating with them to achieve company goals, and training and developing them. The role also involves adhering to laws and company guidelines, understanding and promoting products, and managing inventory. The ideal candidate should have effective communication skills, basic math abilities, stress management skills, and preferably high school education, management experience, Drug GM experience, and retail experience. A second language is a plus.

Teachers at Oak Park Ave. KinderCare

Company: KinderCare Learning Companies

Location: Tinley Park, IL

Posted Dec 21, 2024

KinderCare Learning Companies, the leading early childhood education provider, offers a variety of child care options including KinderCare Learning Centers, Champions, and Crème de la Crème. They emphasize building confidence in kids, families, and the future. The company values its teachers and staff, providing a supportive environment and opportunities for career growth. Benefits include discounted child care, health insurance, mental health support, and more. KinderCare operates in over 2,000 sites across 40 states, committed to providing high-quality child care to all families, regardless of background or location.

Enterprise Systems Analyst, Senior (Oracle SCM Techno-Functional)

Company: Fetch Robotics

Location: Lincolnshire, IL

Posted Dec 21, 2024

Zebra is seeking a Techno-Functional Analyst to join their global IT team. The role involves defining, implementing, supporting, and managing applications for global warehouse operations. The ideal candidate should have experience in Oracle e-Business suite SCM modules or Oracle SCM Cloud, and be skilled in Warehouse automation, Process automation using UiPath RPA, and Lean Six Sigma certification. Responsibilities include developing testing plans, analyzing technical issues, creating system documentation, and developing code using Oracle SQL, PL/SQL, Java, XML Publisher Reports, Oracle Forms, and Oracle Application Framework (OAF) within an Oracle E-Business Suite (EBS) environment. Qualifications include a Bachelor's degree, 5+ years of IT experience, and 5+ years of Oracle EBS technical development experience.

Department Manager

Company: H&M

Location: Chicago, IL

Posted Dec 21, 2024

As a Department Manager at H&M, you'll lead a team, fostering an inclusive culture and entrepreneurial spirit. Your responsibilities include managing operations, visual merchandising, sales, and profit optimization. You'll also be responsible for team development, fashion trend awareness, and retail operations. H&M values diversity and offers comprehensive benefits, including a staff discount, health insurance, and wellness programs.

Teachers at Lisle KinderCare

Company: KinderCare Learning Companies

Location: Downer's Grove, IL

Posted Dec 21, 2024

KinderCare Learning Companies, the leading early childhood education provider, offers a variety of child care options including KinderCare Learning Centers, Champions, and Crème de la Crème. They emphasize building confidence in kids, families, and the future. The company values its teachers and staff, providing a supportive environment and opportunities for career growth. Benefits include discounted child care, health insurance, mental health support, and more. KinderCare is committed to equal opportunity employment and serving diverse communities across 40 states.

Manager - Data Science & AI

Company: Suntory Global Spirits

Location: Chicago, IL

Posted Dec 21, 2024

This role is for a Data Science Manager to lead analytics workstreams within a centralized Data Science & AI team, setting the standard for data science practices across the organization. The position involves delivering advanced analytics solutions, applying decision sciences to influence company direction, and optimizing operations. The ideal candidate will have a Master's degree in a relevant field, at least 5+ years of data science experience, and proficiency in Python, R, SAS, or Scala. They should possess strong strategic thinking and communication skills, and ideally have industry knowledge in the beverage and alcohol sector.

Teachers at Maray Drive KinderCare

Company: KinderCare Learning Companies

Location: Rockford, IL

Posted Dec 21, 2024

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with comprehensive benefits and opportunities for career growth. They implement a curriculum tailored to each child's needs, fostering a safe, nurturing environment for learning and growth. KinderCare's commitment to quality child care is reflected in their accredited programs across 40 states and the District of Columbia.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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