Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Named Account Manager

Company: Palo Alto Networks

Location: Chicago, IL

Posted Dec 21, 2024

Palo Alto Networks is dedicated to being the leading cybersecurity partner, ensuring a safer digital world. They value innovation, collaboration, and integrity, fostering an inclusive environment. The Named Account Manager role involves driving sales, understanding customer needs, and positioning Palo Alto Networks' solutions. The company offers competitive compensation, unmatched systems, and a supportive team culture. They are committed to diversity and inclusion, and do not sponsor work visas for this role.

Personal Banker - NEW BUILD - Bridgeport - Chicago, IL

Company: Wells Fargo

Location: Chicago, IL

Posted Dec 21, 2024

Wells Fargo is advertising a role for an Associate Personal Banker (SAFE) in their Consumer, Small & Business Banking division. The job involves delivering exceptional customer service, building relationships, and proposing suitable products and digital solutions. The company emphasizes a supportive work environment with competitive salaries, robust benefits, and programs for work-life balance and well-being. Wells Fargo was recognized as one of the top three best workplaces for career growth in the U.S. by LinkedIn in 2024. Required qualifications include 6+ months of customer interaction experience, and desired qualifications include customer service focus, experience with complex transactions, and ability to educate customers on technology.

Engineering Associate Manager - Facilities, Project Management - Food Safety - Quaker Oats

Company: PepsiCo

Location: Chicago, IL

Posted Dec 21, 2024

The Quaker Facilities & Infrastructure Engineering Associate Manager L9 role involves executing engineering solutions for various aspects including Regulatory Compliance, FCAP, Obsolescence, Quality, and Food Safety at Quaker manufacturing sites. The position offers a broad range of project management experience across Facilities, Processing, and Packaging departments. The candidate will interface with multiple business teams and functions, leading cross-functional teams and collaborating with various stakeholders. Key responsibilities include defining manufacturing needs, leading multiple projects, developing multi-site strategies, managing costs, procurement, equipment installation, risk management, and travel. The role requires a BS in Engineering, 5+ years of experience, strong project management skills, and excellent communication abilities.

Patient Services Manager- Food Service

Company: Aramark

Location: Chicago, IL

Posted Dec 21, 2024

Aramark Healthcare is hiring a Patient Services Manager for a temp-to-perm position at UI Health in Chicago. The manager will oversee food service operations, develop healthy menus, and ensure compliance with nutritional standards. Responsibilities include managing patient food services, leading staff, conducting rounds, overseeing diet office, and maintaining safety and sanitation compliance. Leadership, client relationship, financial performance, productivity, and compliance are key areas of focus.

Senior Full Stack Software Development Engineer - Java

Company: CVS Health

Location: Springfield, IL

Posted Dec 21, 2024

CVS Health is seeking a Senior Full Stack Software Engineer to join their collaborative Product Team. The role involves working in a paired programming environment, leading the design of user-friendly software products, and developing frontend and backend code using test-driven development. The ideal candidate should have 7+ years of Java development experience, strong leadership in large-scale distributed software design, and 2+ years of Agile-based development experience. Preferred qualifications include a Bachelor's degree in Computer Science, excellent analytical skills, and proficiency in Angular. The company offers competitive compensation, comprehensive benefits, and a range of well-being programs.

70120-Merchandise Associate

Company: The TJX Companies, Inc.

Location: Skokie, IL

Posted Dec 21, 2024

TJ Maxx Store 0440 in Skokie, IL is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company offers a dynamic work environment with opportunities for growth and a comprehensive benefits package. TJ Maxx values diversity and encourages applicants to bring their unique perspectives to work.

Part Time Associate Banker Chicago Cook County NW (30 hours)

Company: JPMorgan Chase

Location: Arlington Heights, IL

Posted Dec 21, 2024

The job posting for an Associate Banker in Branch Banking emphasizes the company's commitment to customer and employee care, diversity, and inclusion. The role involves engaging clients, handling transactions, educating them on technology, and contributing to the branch's success through exceptional customer experiences. The company values professionalism, interpersonal skills, and a strong desire to influence and connect customers to technology. Benefits include a competitive total rewards package, comprehensive health care, and a range of benefits and programs.

Business Analyst, PBM Finance Enablement

Company: CVS Health

Location: Northbrook, IL

Posted Dec 21, 2024

CVS Health is seeking a Business Analyst for Clinical contract management. The role involves advising business and IT teams, solving complex challenges, and collaborating with agile teams. Key responsibilities include technical advisory, strategic communications, and maintaining excellent documentation. The ideal candidate should have a proven ability to learn complex topics, superior communication skills, and experience in a matrixed environment.

B2B Payables Client Solution Specialist

Company: JPMorganChase

Location: Chicago, IL

Posted Dec 21, 2024

The job description is for a B2B Payables Client Solution Specialist in the Commercial Banks Payments organization. The role involves leading solutioning, defining and configuring optimal solutions, serving as a subject matter expert, supporting sales, engaging with client teams, and having strong technical expertise in payments industry knowledge and consultative experience.

Quality Management Nurse Consultant

Company: CVS Health

Location: Springfield, IL

Posted Dec 21, 2024

CVS Health is seeking a Virtual RN Care Manager to lead incident reporting, collaboration, and education. The ideal candidate will have active RN licensure, experience in care management, and excellent communication skills. CVS Health offers competitive pay, benefits, and opportunities for growth.

PRODUCE/CLERK

Company: Kroger

Location: Aurora, IL

Posted Dec 21, 2024

The job description outlines the responsibilities of a retail sales associate, including providing excellent customer service, maintaining a safe and clean environment, and promoting company values. The role requires strong communication skills, knowledge of basic math, and a current food handlers permit. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, and tuition reimbursement.

Oracle Cloud HCM Consulting Manager - Compensation

Company: Huron

Location: Chicago, IL

Posted Dec 21, 2024

Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation, and navigate constant change. They offer a combination of strategy expertise and creativity to help clients accelerate operational, digital, and cultural transformation. The role of a Manager at Huron involves being politically savvy, building relationships with clients, collaborating with colleagues, and solving their most important challenges. They also mentor junior staff and specialize in certain areas of enterprise software products. The estimated base salary for this job is $145,000 - $170,000 with a total estimated compensation range of $166,750 - $212,500.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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