Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Senior Manager, Design and Construction Engineering

Company: CN

Location: Chicago, IL

Posted Dec 21, 2024

CN is offering a Senior Manager, Design and Construction position with a salary range of 127,000.00 - 167,000.00. The role involves leading and supervising a team of Engineers and Project Managers, managing internal and external construction projects, and ensuring compliance with CN standards and safety requirements. Key responsibilities include project management, tracking and reviews, assistance and technical support, and handling operational issues. The ideal candidate should have 7-15 years of experience in construction, railway experience, and a Bachelor's Degree in Civil Engineering. CN is committed to programs supporting social responsibility and environmental stewardship.

Marketing Communications Manager

Company: Filevine

Location: Chicago, IL

Posted Dec 21, 2024

Filevine is a company that specializes in cloud-based workflow tools for the legal industry. They are known for their intuitive and streamlined technology, as well as their team of passionate professionals. The company has been recognized as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc. They are also building a world-class platform to help professionals scale and are looking for a Marketing Communications Manager to help with demand generation, event marketing, and sales enablement.

Teachers at Long Grove KinderCare

Company: KinderCare Learning Companies

Location: Aurora, IL

Posted Dec 21, 2024

KinderCare Learning Companies, the leading early childhood education provider, offers a variety of child care options including KinderCare Learning Centers, Champions, and Crème de la Crème. They emphasize building confidence in kids, families, and the future. The company values its teachers and staff, providing a supportive environment and opportunities for career growth. Benefits include discounted child care, health insurance, mental health support, and more. KinderCare is committed to equal opportunity employment and serving diverse communities across 40 states.

J.P. Morgan Wealth Management - Private Client Advisor - Central Illinois / Will County

Company: JPMorgan Chase

Location: Rock Island, IL

Posted Dec 21, 2024

J.P. Morgan Chase is seeking a Private Client Advisor in Chase Wealth Management. The role involves offering comprehensive financial planning and advice to individuals and families, with a focus on relationship management rather than portfolio management. The ideal candidate should have at least 2 years of Financial Advisor experience, demonstrated success in client acquisition, and a commitment to goals-based planning. Required qualifications include valid Series 7, 66 (63/65), Life, Health, and Long Term Care Insurance licenses. Preferred qualifications include CFP® certification and a Bachelor's degree. The company offers a competitive total rewards package, extensive benefits, and a commitment to diversity and inclusion.

Teachers at University Children's Center

Company: KinderCare Learning Companies

Location: Chicago, IL

Posted Dec 21, 2024

KinderCare Learning Companies, the leading early childhood education provider, offers a variety of child care options including KinderCare Learning Centers, Champions, and Crème de la Crème. They emphasize building confidence in kids, families, and the future. The company values its teachers and staff, providing a supportive environment and opportunities for career growth. Benefits include discounted child care, health insurance, mental health support, and more. KinderCare is committed to equal opportunity employment and serving diverse communities across 40 states.

Teachers at Crystal Lake KinderCare

Company: KinderCare Learning Companies

Location: Crystal Lake, IL

Posted Dec 21, 2024

KinderCare Learning Companies, the leading early childhood education provider, offers a variety of child care options including KinderCare Learning Centers, Champions, and Crème de la Crème. They emphasize building confidence in kids, families, and the future. The company values its teachers and staff, providing a supportive environment and opportunities for career growth. Benefits include discounted child care, medical and dental coverage, mental health support, and more. KinderCare operates in over 2,000 sites across 40 states, committed to providing high-quality child care to all families, regardless of background or location.

Teachers at Naperville West KinderCare

Company: KinderCare Learning Companies

Location: Naperville, IL

Posted Dec 21, 2024

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with comprehensive benefits and opportunities for career growth. They implement a curriculum tailored to each child's needs, fostering a safe, nurturing environment for learning and growth. KinderCare's commitment to quality child care is reflected in their accredited programs across 40 states and the District of Columbia.

Digital Marketing Manager

Company: Filevine

Location: Chicago, IL

Posted Dec 21, 2024

Filevine is a company that specializes in cloud-based workflow tools for legal professionals. They are known for their intuitive and streamlined technology, as well as their team of passionate professionals. The company has been recognized as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc. They are also building a world-class platform to help professionals scale and are looking for a Digital Marketing Manager to help with customer acquisition campaigns across all digital lead generation channels.

Guidewire Developer

Company: Capgemini

Location: Chicago, IL

Posted Dec 21, 2024

Capgemini is a company that offers empowering career opportunities, flexible work arrangements, and comprehensive benefits. They support all aspects of well-being throughout an employee's life and career. The company is committed to diversity and inclusion, and provides reasonable accommodations for individuals with disabilities.

Pharmacy Intern

Company: CVS Health

Location: Edwardsville, IL

Posted Dec 21, 2024

CVS Health offers challenging opportunities for pharmacy interns to learn and grow professionally. The company is committed to increasing access, lowering costs, and improving quality of care. As a pharmacy intern, you will play a critical role in ensuring a safe and effective Retail Pharmacy work environment.

Lead Market & Liquidity Risk Specialist

Company: Discover

Location: Riverwoods, IL

Posted Dec 21, 2024

Discover is inviting applications for a role focused on market and liquidity risk oversight. The job involves implementing, maintaining, and enhancing risk oversight processes, analyzing risk management processes, and reporting to management. The ideal candidate should have a Bachelor's in Finance or related field and 4+ years of experience in financial, treasury, or asset liability management. Additional points for 6+ years of experience, CFA, or FRM certification. The position offers a competitive salary and benefits package. Discover values diversity and inclusion.

Retail Sales Supervisor

Company: Staples

Location: Chicago, IL

Posted Dec 21, 2024

Staples is currently hiring Retail Sales Supervisors who will champion customer engagement, oversee front of store operations, and focus on increasing sales, conversions, and service. The role involves peer coaching and supporting the store team to drive customer service, sales, and conversion. Essential skills include 1+ year of retail sales experience, effective communication, adaptability, and the ability to work cooperatively in a high-paced environment. Benefits include flexible hours, generous paid time off, weekly pay, career development, associate discounts, and more. Staples is an Equal Opportunity Employer.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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