Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Cyber Systems Operations

Company: Lee Company

Location: Bloomington, IL

Posted Dec 21, 2024

The Air Force emphasizes the importance of securing advanced computer and software systems. Cyber Systems Operations specialists are responsible for designing, installing, and supporting these systems to maintain their functionality and security. The requirements to join the Air Force include meeting educational standards, passing an ASVAB test, completing specific training courses, and undergoing a background investigation.

Cyber Systems Operations

Company: Lee Company

Location: Joliet, IL

Posted Dec 21, 2024

The Air Force relies on advanced computer and software systems to stay ahead of the curve. Cyber Systems Operations specialists design, install, and support these systems to ensure they operate properly and remain secure. To join the Air Force, applicants must meet several requirements, including a high school diploma or equivalent, completion of a cyber system elements course, and a Single Scope Background Investigation.

Cyber Systems Operations

Company: Lee Company

Location: Edwardsville, IL

Posted Dec 21, 2024

The Air Force emphasizes the importance of securing advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and security. They enhance capabilities and provide secure systems for the Air Force to stay ahead. To join, applicants must meet various requirements including educational background, health standards, and ASVAB score requirements. High school students can start their application during their junior year.

Supply Chain Demand Planning Supervisor

Company: Coca-Cola

Location: Rosemont, IL

Posted Dec 21, 2024

The Demand Planning Supervisor, US Centralized Purchasing is tasked with leading and supporting the demand planning team. Key responsibilities include ensuring department goals are met, analyzing data, implementing improvements, standardizing protocols, creating training programs, and developing team members. This role involves collaborating with other team leaders and contributing to sales and operating planning processes. The supervisor will also maintain optimal safety stock levels, understand seasonal sales patterns, and lead weekly team meetings.

Sr. Counsel- National Accounts/Vendor Contracts (Hybrid: Onsite and Remote Work)

Company: US Foods

Location: Rosemont, IL

Posted Dec 21, 2024

US Foods is seeking a seasoned legal professional with at least seven years of transactional experience in contracts. The role involves providing legal support to internal clients on commercial transactions, drafting and negotiating agreements, and ensuring compliance with relevant laws and corporate policies. The position is hybrid, requiring three days of onsite work per week. Key responsibilities include reviewing complex contracts, collaborating with other legal team members, and acting as the company's legal counsel in negotiations. The ideal candidate should possess strong interpersonal skills, excellent written and verbal communication abilities, and the capacity to work independently in a fast-paced environment. Prior in-house experience and a Juris Doctor from an ABA-accredited law school are required. Knowledge of U.S. regulatory requirements and government contracts is preferred but not required.

Cyber Systems Operations

Company: Lee Company

Location: Jacksonville, IL

Posted Dec 21, 2024

The Air Force emphasizes the importance of securing its advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure they function properly and are secure from external threats. They enhance the Air Force's capabilities and provide secure systems. To join the Air Force, one must meet certain requirements including educational qualifications, ASVAB score, completion of specific courses, background investigation, and age limits.

Cyber Systems Operations

Company: Lee Company

Location: Aurora, IL

Posted Dec 21, 2024

The Air Force emphasizes the importance of securing its advanced computer and software systems, which is the responsibility of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and protection from external threats. They enhance the Air Force's capabilities and provide secure systems. To join the Air Force, applicants must meet certain requirements including educational qualifications, ASVAB score, completion of specific courses, background investigation, and age restrictions.

Cyber Systems Operations

Company: Lee Company

Location: Minooka, IL

Posted Dec 21, 2024

The Air Force emphasizes the importance of securing its advanced computer and software systems, which is the responsibility of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and protection from external threats. They enhance the Air Force's capabilities and provide secure systems. To join the Air Force, applicants must meet certain requirements including educational qualifications, ASVAB score, completion of specific courses and investigations, and age restrictions.

Pharmacist (Full or Part Time)

Company: Walgreens

Location: Joliet, IL

Posted Dec 21, 2024

The job involves providing pharmacy consulting services with empathy to patients, offering preventive and clinical healthcare services, and ensuring proper compounding, dispensation, review, and verification of prescribed medications. The role also includes supporting efficient pharmacy workflow, optimizing financials and inventory management, and enhancing patient experience. Key responsibilities include engaging patients, resolving issues, modeling customer service best practices, and participating in community outreach activities. The pharmacist is expected to counsel patients, perform pharmacist tasks, maintain current knowledge of pharmacy systems, ensure accurate processing of insurance claims, and perform clinical and wellness services.

Sr Relationship Manager II - Client Onboarding Operations

Company: Bank of America

Location: Chicago, IL

Posted Dec 21, 2024

Bank of America is seeking a Sr Relationship Mgr II for onboarding and strategic account management of Institutional clients across Fixed Income and Equity products. The role involves providing client relationship management services, documenting LOB processes, and analyzing opportunities to drive operational excellence and efficiency. The candidate should have 2-3 years of onboarding experience, working knowledge of AML/KYC and Regulatory requirements, and strong written and verbal communication skills. The position offers a competitive salary range of $89,500.00 - $225,000.00 annualized, along with benefits and opportunities for growth.

Knowledge Analyst - Organization Design

Company: Boston Consulting Group (BCG)

Location: Chicago, IL

Posted Dec 21, 2024

The text describes a job opening for a Knowledge Analyst in POP's Knowledge Team, focusing on Organization Design & Operating Model. The role involves working closely with consulting teams, providing training, analyses, and research on various Org Design topics. The successful candidate will partner with case teams and clients to diagnose structural challenges and adopt efficient operating models. They will also drive topic growth by creating new frameworks, tools, and materials. The ideal candidate should have a Master's degree or Bachelor's degree with relevant work experience, strong business acumen, problem-solving capabilities, and excellent communication skills. The Knowledge Team, where the role is based, is a group of experts leveraging deep domain knowledge to enable insight for case teams and clients.

Tech Level Two-Config Center

Company: CDW

Location: Vernon Hills, IL

Posted Dec 21, 2024

CDW, a Fortune 200 leader, invites IT professionals to join and expand their careers. The Configuration Technician II role involves complex enterprise installations, troubleshooting, and communication with customers and team members. Key responsibilities include installing and configuring operating systems, software, and hardware, as well as resolving configuration issues with vendors. The role requires strong technical skills, problem-solving abilities, and physical capabilities. CDW values a positive work environment, offering opportunities for career growth and diverse perspectives.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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