Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Downers Grove, IL

Posted Dec 21, 2024

Walgreens pharmacy technician positions have transformed into a patient-centric role, offering training, support, and career growth opportunities. The company invests in an 'earn while you learn' apprenticeship program recognized by ASHP and the Department of Labor, providing a nationally recognized credential to help technicians advance their careers.

Environmental Protection Specialist

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Chicago, Illinois Chicago, Illinois

Posted Dec 21, 2024

This job posting is for a position with the Environmental and Historic Preservation Branch in Chicago, IL. The role involves significant travel to disaster sites within FEMA Region 5 and occasionally outside the region. The ideal candidate should have relevant education and experience in environmental compliance reviews and leading teams of specialists in post-disaster environments. The position requires U.S. citizenship, successful completion of a background investigation, Selective Service registration, and the ability to deploy with little notice. Specialized experience of at least one year is required, including reviewing projects for environmental compliance, overseeing environmental documentation, and participating in stakeholder meetings.

Shift Lead

Company: Walgreens

Location: Romeoville, IL

Posted Dec 21, 2024

The job involves managing store operations, including opening and closing the store, handling cash, managing inventory, and ensuring customer satisfaction. Key responsibilities include managing deliveries, processing returns and refunds, maintaining store cleanliness, and assisting with pharmacy tasks. The role requires strong leadership, customer service, and communication skills. Prior retail experience is necessary, and fluency in English is mandatory. The position offers opportunities for growth and development, with a salary range of $17 - $19 per hour.

New Business Manager - Chicago, IL

Company: US Foods

Location: Addison, IL

Posted Dec 21, 2024

The job posting is for a sales position at US Foods, responsible for sourcing and developing profitable new business. The role involves pursuing high potential sales leads, providing strategic support to Territory Managers, and achieving annual sales and profit targets. Key responsibilities include creating business plans, utilizing KPIs, researching potential customers, and maintaining relationships with key decision-makers. The ideal candidate should have a minimum of 3 years of sales experience, preferably in the foodservice industry, along with excellent communication and negotiation skills.

Senior Director, Finance Portfolio and Formats

Company: Walgreens

Location: Deerfield, IL

Posted Dec 21, 2024

The job involves leading the Commercial Finance Business Unit, managing day-to-day operations of store performance, rent, real estate, and property strategy. The role includes developing complex financial forecasts, business cases, and resource allocation plans. It requires partnering with finance leadership and business leaders, driving market optimization, and creating a strong portfolio of formats. The position involves communicating results to leadership, providing advanced subject matter expertise, and building a high-performing team. Walgreens, the employer, is a leading healthcare, pharmacy, and retail company with a significant impact on the organization.

Senior HRBP, Joint Replacement (Remote)

Company: Stryker

Location: Cary, IL

Posted Dec 21, 2024

Stryker is a globally recognized medical technology company, recently named one of the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine. The company is seeking self-directed, analytical problem solvers who can collaborate and drive productivity, change, and outcomes. The role involves executing talent strategy, providing HR partnership, and supporting engagement strategies. Key responsibilities include workforce planning, talent management, performance management, employee relations, and business process optimization. The ideal candidate should possess strong HR expertise, relationship management skills, business acumen, consultation abilities, leadership, and HR insights. A Bachelor's degree or equivalent experience is required, along with 10+ years of work experience, preferably in HR or related fields with business-facing experience.

Platinion Enterprise Solutions Consultant

Company: Boston Consulting Group (BCG)

Location: Chicago, IL

Posted Dec 21, 2024

Boston Consulting Group (BCG) is a global management consulting firm that specializes in business strategy, transformation, and digital solutions. Founded in 1963, BCG pioneered business strategy and has since expanded its expertise to include technology, design, cybersecurity, and risk management. BCG Platinion, a subsidiary launched in Germany in 2000, focuses on digital excellence and innovative use of technology. The firm offers diverse career opportunities, such as Enterprise Applications Consulting, where professionals collaborate, employ Agile methodologies, and possess strong technical expertise. BCG values its employees with competitive compensation, benefits, and a commitment to diversity and inclusion.

Store Manager Unassigned

Company: Walgreens

Location: Peoria, IL

Posted Dec 21, 2024

The role involves learning Walgreens' operations and ways of working to lead full store operations, including front-end and pharmacy. The individual is responsible for completing an accelerated development track to Store Manager, shadowing or assisting the Store Manager, and overseeing store operations. This includes customer engagement, resolving complaints, and ensuring a positive customer experience. The role also involves operations management, business performance management, and people & performance management. The individual must be fluent in English, willing to work flexible hours, and have retail management experience. Preferred qualifications include PTCB certification, a Bachelor's degree, and managerial experience in retail or hospitality.

Pharmacy Intern Grad

Company: Walgreens

Location: North Riverside, IL

Posted Dec 21, 2024

The job involves providing pharmacy consulting services, ensuring proper medication handling, and enhancing customer experience through healthcare services. Responsibilities include customer engagement, resolving issues, modeling customer service, and developing relationships with valuable customers. The role also involves operating the pharmacy in compliance with regulations, maintaining IT knowledge, processing insurance claims, and performing retail, clinical, and wellness services. The position requires building relationships with the local medical community, participating in outreach activities, and supporting staff hiring and training.

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: St. Charles, IL

Posted Dec 21, 2024

Walgreens has transformed its pharmacy technician roles to be more patient-centric, offering an 'earn while you learn' training program recognized by ASHP and the Department of Labor. This apprenticeship guides technicians towards becoming PTCB-certified, providing them with a portable credential for career advancement. Pharmacy technicians interact directly with customers, use the latest technology, and receive comprehensive training to prepare for certification. They assist pharmacists, maintain pharmacy systems, and ensure a positive customer experience.

Global Practice Management Senior Director - Corporate Finance & Strategy (Temporary, 12m)

Company: Boston Consulting Group (BCG)

Location: Chicago, IL

Posted Dec 21, 2024

The Global Practice Management Senior Director (GPMSD) is responsible for developing and setting the strategic agenda for the practice, overseeing its three regions, businesses, and underlying topics. This includes managing go-to-market strategies, knowledge development, marketing, people and diversity, finance, and HR processes. The GPMSD also leads the practice's staff, comprising over 130 FTE, and represents the practice in various external communities. Key responsibilities include people leadership, teaming with PA leaders, evolving the business and go-to-market approach, managing the PA M&O team, driving business development, thought leadership, and asset development, and serving as a key interface for the PA with multiple BCG functions.

Plasma Processing Technician

Company: CSL

Location: Alsip, IL

Posted Dec 21, 2024

The job description is for a Plasma Technician role at CSL Plasma, involving tasks such as collecting plasma samples, ensuring proper storage, labeling, and shipping. The role requires adherence to Standard Operating Procedures (SOPs) and maintaining a clean, safe work environment. The position necessitates basic math skills, physical capabilities for standing, lifting, and manual dexterity, and the ability to work in a fast-paced, sometimes hazardous environment. CSL Plasma offers comprehensive benefits including health care options, life insurance, disability coverage, a 401(k) savings program, PTO, and observed holidays. The company values diversity and inclusion, aiming to reflect the global nature of its operations.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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