Technical Support Jobs in Multiple Locations

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Looking for Technical Support jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Multiple Locations area.

IT Specialist (SYSANALYSIS/APPSW)

Company: Department of Energy - Western Area Power Administration

Location: Multiple Locations

Posted Dec 21, 2024

This job posting is for a IT Specialist (SYSANALYSIS/APPSW) position at the Western Area Power Administration. The role involves serving as a business systems analyst and technical expert, requiring U.S. citizenship, background investigation, and DOE/WAPA certification. The position demands IT-related experience, including attention to detail, customer service, oral communication, and problem-solving skills. Specialized experience is required for GS-13, involving software development, gathering customer requirements, policy development, system support, and leading IT projects.

Information Technology Specialist (CUSTPST)

Company: Department of the Treasury - Bureau of Engraving and Printing

Location: Multiple Locations

Posted Dec 21, 2024

The Bureau of Engraving and Printing is hiring for an Information Technology Specialist (CUSTPST) position within the IT Support Division WCF. The role involves providing customer support for various IT systems, equipment, and materials. The position requires a one-year probationary period, a background investigation, and Direct Deposit for salary. Shift work, including nights, weekends, and overtime, is necessary. Specialized experience is required for GS-13, GS-12, and GS-11 levels, with opportunities for education substitution. The role demands attention to detail, customer service, oral communication, and problem-solving skills. A comprehensive benefits package is offered, including telework and flexible work schedules.

Maintenance Worker (MVO)

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 21, 2024

This text describes job requirements and qualifications for seasonal positions at various National Parks. The typical seasonal period is from April/May to Oct/Nov, but can vary due to weather, project needs, or funding. The anticipated entry on duty is April/May 2025. U.S. citizenship is required, and appointments are subject to background checks and other conditions. Qualifications include knowledge of equipment assembly, technical practices, use of measuring instruments, and ability to interpret instructions. Physical fitness and ability to perform tasks such as lifting up to 50 pounds are also required. Working conditions can be dusty, greasy, and noisy, with potential hazards like electric shock, bruises, burns, scrapes, and cuts.

Wildland Firefighter (Lead Firefighter) (Engines/Hotshot/Fuels/Veteran Crews)

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Dec 21, 2024

The text announces job vacancies in the Bureau of Land Management (BLM) for positions in Central and Northern California Districts. The roles are direct-hire positions, requiring U.S. citizenship and a favorable background check. Applicants must not hold an active real estate license or have interests in Federal Lands. The positions involve regular overtime, wearing uniforms, and passing physical exams. Veterans preference is not applicable. Specialized experience or relevant education is required, depending on the specific role. The job involves wildland firefighting duties in challenging environments, with potential for career growth and comprehensive federal benefits.

Information Technology Specialist (CUSTPST)

Company: Department of the Treasury - Bureau of Engraving and Printing

Location: Multiple Locations

Posted Dec 21, 2024

The Bureau of Engraving and Printing, within the IT Support Division WCF, is seeking an Information Technology Specialist (CUSTPST). The role involves providing customer support for IT systems, equipment, and materials. Key requirements include a one-year probationary period, public trust background investigation, and direct deposit. Specialized experience is required, varying by GS level. For GS-13, experience in IT services, maintaining information security architecture, and developing IT policies is needed. For GS-12, experience in technical planning, IT services, and customer collaboration is required. For GS-11, experience in IT customer support, system installation, and process improvement is necessary. Substitution of education for experience is possible with a Ph.D. or equivalent. The role also requires strong attention to detail, customer service, oral communication, and problem-solving skills. The position involves shift work, potential weekend work, and overtime. A thorough background investigation is required.

Manpower Analyst

Company: Department of the Navy - Commander, Navy Installations

Location: Multiple Locations

Posted Dec 21, 2024

The Manpower Analyst position under the Fleet and Family Support Program (FFSP) requires at least four years of specialized experience in manpower analysis. The role involves providing expertise in resource planning and development for Navy's Fleet and Family Support Programs. Key qualifications include knowledge of manpower processes, policies, and regulations, understanding of pertinent laws and policies, and proficiency in Microsoft Office and Navy manpower management systems. The position is located at Washington Navy Yard in Washington DC or Naval Support Activity Mid-South in Millington, TN, with a requirement for relocation within a 50-mile radius. The role does not have a positive education requirement, and salary is dependent on experience and/or education.

Supervisory Interdisciplinary

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Dec 21, 2024

This job posting is for a permanent, non-remote position with the Institute for Water Resources - Risk Management Center. The role requires a Professional Engineering or Geologist license and one year of specialized experience in dam and levee safety, risk assessments, and engineering policies. The position is subject to a one-year probationary period and U.S. citizenship is required. A comprehensive benefits package is offered.

Laborer

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 21, 2024

This is an open continuous announcement for positions from May 2025 to November, with potential variability due to weather, project needs, or funding. U.S. Citizenship is required, and applicants must pass a background check. The first cut-off date is January 17, 2025. Qualifications include ability to perform complex laboring tasks, operate heavy equipment, and maintain buildings, grounds, roads, and trails. Volunteer experience is considered. CTAP/ICTAP eligible individuals must meet specific criteria for special priority selection.

SUPERVISORY SUPPLY CHAIN SPECIALIST

Company: Department of Defense - Defense Counterintelligence and Security Agency

Location: Multiple Locations

Posted Dec 21, 2024

DCSA is hiring a Supervisory Supply Chain Specialist (Chief, Supply Chain Management) for a mission-critical role overseeing the agency's supply chain. The position requires managing a staff of supply and postal/shipping specialists, and involves occasional travel, telework, and the need for a valid driver's license. The role is designated as 'mission essential' and requires a Secret security clearance. Applicants must have one year or more of specialized experience in overseeing shipping services, supply ordering, policy formulation, and program oversight.

IT Specialist (CUSTSPT)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Dec 21, 2024

The job posting is for an IT Specialist (CUSTSPT) position at the IC-13 level with Mission Support, Office of the Chief Information Officer, Operations, Service Center, Program Services. The role requires specialized experience in Mobile Device Management, wireless product management, and device lifecycle management. The candidate must pass a Public Trust/High Risk background investigation and be a U.S. citizen. The position offers comprehensive federal benefits and may require deployment with little notice.

SUPERVISORY IT SPECIALIST (PROJMGT)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Dec 21, 2024

This job announcement is for a position in the IT Directorate, specifically in the IT DIR OFFICE, ACCOUNTING SERVICES, ENTERPRISE SYSTEMS, EBIZ TECHNICAL SUPPORT BR, ZTCFB. The role is suitable for US Citizens and requires IT-related experience with competencies in attention to detail, customer service, oral communication, problem-solving, and expert-level oversight of IT systems projects. The position may require a favorable suitability review and security clearance. New employees will undergo E-Verify. Benefits include health, vision, dental insurance, retirement benefits, paid time off, and educational benefits. The position is exempt from the Fair Labor Standards Act and occasional travel is required.

Park Ranger (River)

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 21, 2024

This job announcement details a six-month seasonal position at Dinosaur National Monument and Grand Teton National Park, starting in Spring 2025. The role involves river patrols on white water rivers, requiring experience in Class III or greater whitewater rapids. U.S. citizenship is required, and the selected candidate must pass a background check and drug test. The position may involve on-call work, evenings, weekends, holidays, overtime, and shift work, along with potential travel and uniform requirements. Qualifications include relevant experience or education in natural resource management, natural sciences, or related fields.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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