Technical Support Jobs in New York City, NY

Positions 1,299,657 Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Business Analyst

Company: Advent Global Solutions, Inc.

Location: New York, NY

Posted Oct 17, 2025

This will involve gathering feedback from clients and internal stakeholders, perform competitor analysis, drive the strategic direction, define priorities,…

Heavy Cleaner

Company: Columbia University

Location: New York, NY

Posted Oct 18, 2025

The incumbent will also clean all bathrooms and kitchens; remove spots and shampoo carpets; sweep and wash with hose exterior sidewalk, steps and courtyard;…

CO Project Manager/Expeditor | 5+ Years of Code & Zoning Experience

Company: Building Violation Solutions

Location: New York, NY

Posted Oct 17, 2025

Comfortable representing filing positions with DOB and engaging in technical discussions. Proven ability to review plans, identify zoning/use group…

Digital Graphic Designer

Company: Stoney Clover Lane

Location: New York, NY

Posted Oct 17, 2025

Strong portfolio demonstrating an ability to develop ideas with exceptional design quality for a broad range of digital/social channels.

Individual Contractor - Data Analyst

Company: United Nations

Location: New York, NY

Posted Oct 17, 2025

Prepare user guidance materials, deliver training on updated data protocols and tools, and provide ongoing technical support to data entry focal points.

Marketing Coordinator

Company: Henkel

Location: Culver City, CA

Posted Oct 17, 2025

Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan…

Cybersecurity Compliance Analyst

Company: New York eHealth Collaborative

Location: New York, NY

Posted Oct 18, 2025

Advanced degree in relevant field of study such as Information Security, Business Administration, IT, or related field preferred;

Managing Director NYC Properties and Development

Company: Confidential

Location: Manhattan, NY

Posted Oct 17, 2025

Experience with databases and digital marketing tools such as WordPress and social media management is preferred. Job Types: Full-time, Permanent.

JUNIOR GRAPHIC DESIGNER

Company: Standard Hotels Corporate

Location: New York, NY

Posted Oct 17, 2025

1-2+ years of experience in graphic design, at least 1 year in digital design. Ensuring you are up to date with design trends and tools.

Pharmacist (Bilingual: Mandarin/Cantonese preferred)

Company: Full Healthcare Pharmacy

Location: Brooklyn, NY

Posted Oct 17, 2025

Collaborate with healthcare teams to develop and implement individualized medication management plans. Oversee pharmacy technician activities and provide…

Data Scientist, P3

Company: United Nations

Location: New York, NY

Posted Oct 17, 2025

Advanced university degree (Master’s degree or equivalent) in data science, computer science, information management, statistics, public administration, public…

Sterile Compounding Pharmacist and Home Infusion

Company: Pharmko

Location: Lawrence, NY

Posted Oct 17, 2025

Contribute to technician training and competency assessments. Our team combines clinical expertise with compassion to help patients safely receive complex…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

Related Pages

© 2026 Job Transparency. All rights reserved.