Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Tax Manager, Asia-Pacific

Company: Spotify

Location: Other US Location

Posted Jan 22, 2025

The company is seeking a Tax Manager for the APAC region, based in Stockholm. The role involves overseeing tax matters in Singapore, Australia, Korea, Japan, Indonesia, and the Philippines, with a focus on corporate income tax, withholding tax, and tax treaty considerations. The successful candidate will work closely with colleagues in Stockholm and New York, and collaborate with Business, Legal, and Accounting teams on cross-functional projects. The role offers a challenging and dynamic environment in a rapidly growing international company, with opportunities for significant responsibility and impact. The ideal candidate will have a minimum of 5+ years of corporate tax experience, excellent knowledge of corporate income tax, international tax, and transfer pricing concepts, and strong English skills. Proficiency in financial systems like Netsuite, ERPs, consolidation tools, and management reporting tools is a plus. The role requires flexibility for potential travel and the ability to work in a fast-paced, informal environment.

Project Manager

Company: Bold Business

Location: Other US Location

Posted Jan 22, 2025

Bold Business, a US-based midsized Business Processing Outsourcing firm, is seeking an experienced Project Manager to lead the transformation of their business operations through automation, process optimization, and AI integration. The ideal candidate should have strong technical expertise in automation tools, a passion for using technology to elevate business processes, and proven ability to manage multiple complex cross-functional projects. Key responsibilities include managing and executing projects, leading AI training programs, developing sophisticated dashboards, and collaborating with various teams to streamline workflows and support growth goals.

Software Engineer (Golang) - ProcessOut - Integrations

Company: Checkout.com

Location: Other US Location

Posted Jan 22, 2025

Checkoutcom is a global company offering flexible payment solutions to enterprises like Samsung, Deliveroo, and Adidas. They are building a payment orchestration platform, ProcessOut, which powers many large brands. They are looking for a Junior Software Engineer to join their Backend team and work on their merchant-facing platform. The ideal candidate should have at least 1 year of software development experience, knowledge of web-related tech, and be able to communicate with third-party API providers. The role involves working within the Integration team, contributing to services and architecture, and cooperating with the Product team on new features.

Customer Success Manager

Company: Freshworks

Location: Other US Location

Posted Jan 22, 2025

Freshworks, a California-based company, is seeking a Customer Success Manager for their London team. The role involves acting as a strategic consultant and trusted advisor to midmarket and enterprise customers, ensuring customer satisfaction and retention. The ideal candidate should have at least 7 years of experience in a B2B environment, with a background in Solution Engineering or similar consultative roles. They should be comfortable presenting technology solutions, proactively growing customer relationships, and influencing change in complex organizations. Freshworks offers a comprehensive benefits package, including company-funded insurance, pension scheme, learning budget, fitness budget, free yoga classes, cycle to work scheme, company-funded lunch, employee assistance program, 25 days of annual PTO, and discounted tax support services. Freshworks is committed to diversity and equal opportunity in the workplace.

Multilingual Customer Support Specialist

Company: Veo Technologies

Location: Other US Location

Posted Jan 22, 2025

Veo is a global leader in AI-based sports camera technology, offering an innovative, fully automatic camera solution for sports teams worldwide. The company is growing rapidly, with over 40,000 clubs in 90+ countries using their product. Veo values its employees, who are described as some of the brightest minds in the industry. They are currently hiring a Multilingual Customer Support Specialist with excellent communication skills and a solution-oriented mindset. The ideal candidate will assist customers, navigate systems, and provide efficient support via phone and email. Veo offers a thriving work environment with a focus on work-life balance, diversity, and continuous learning.

Receptionist/Office Manager

Company: Sportradar

Location: Other US Location

Posted Jan 22, 2025

Sportradar, a leading sports technology company, is seeking a Receptionist Office Manager for its Montevideo office in Zona Americana. The role involves managing day-to-day office operations, organizing and coordinating activities, and assisting with administrative tasks. The ideal candidate should have a background in business administration, prior experience as a receptionist or management assistant, excellent communication skills, and proficiency in Microsoft applications. The company offers an opportunity to work and develop within an inspiring and fast-growing organization, collaborate with both local and international management, and work in a global multilingual environment.

Staff Quality Engineer - Cypress

Company: Matillion

Location: Other US Location

Posted Jan 22, 2025

Matillion, a data productivity cloud company, is expanding its global presence with a new office in Hyderabad, India. They are seeking passionate, high-integrity individuals to join their growing business, specifically Staff Quality Engineers for Team Green. The role involves mentoring junior team members, designing quality frameworks, advocating for testing excellence, and fostering collaboration within cross-functional teams. The ideal candidate should have proficiency in end-to-end testing of SaaS applications, experience in developing test automation tools, deep understanding of the software development life cycle, and proficiency in Java, JavaScript, and cloud technologies.

Lead Software Engineer - Site Reliability

Company: Freshworks

Location: Other US Location

Posted Jan 22, 2025

Freshworks is a global company based in San Mateo, California, offering affordable, quick-to-implement software for businesses to enhance customer and employee experiences. Their suite includes Freshdesk, Freshservice, and Freshchat. They have been recognized by reputable sources like CNBC, Forbes, and TrustRadius. The job description involves writing scripts for DevOps tasks, integrating with tools, managing user accounts, performing Linux administration, designing CICD pipelines, setting up monitoring and logging solutions, and more. Qualifications include extensive experience with programming, Linux, Git, CICD tools, IaC tools, Kubernetes, cloud computing, and database administration.

Field Service Technician

Company: Centric Business Systems, Inc.

Location: Other US Location

Posted Jan 22, 2025

UBEO Business Services, a leading provider of business technology products and services, is hiring a Field Service Technician in Baltimore, Maryland. The role involves maintaining and repairing office equipment, promoting customer satisfaction, and influencing equipment sales. The ideal candidate should have technical knowledge, problem-solving skills, customer service orientation, and business acumen. UBEO offers a competitive compensation package, including health, dental, and vision plans, a health reimbursement account, life insurance, and a 401k plan with a match. UBEO is an Equal Opportunity Employer.

Fullstack Technical Lead (Java & Next.js)

Company: 3Pillar Global

Location: Other US Location

Posted Jan 22, 2025

3Pillar Global is inviting a distinguished tech innovator to join their elite team. This role goes beyond conventional software development, focusing on engineering solutions that disrupt industries. The ideal candidate will have at least 7+ years of experience as a Full Stack Engineer with proficiency in Next.js, HTML, CSS, Java, and Google Cloud Platform. They should be able to guide technical direction, evaluate trade-offs, and collaborate with product design and engineering teams. The company offers a flexible work environment, focuses on employee wellbeing, and provides opportunities for career growth and development.

Project Manager

Company: Bold Business

Location: Other US Location

Posted Jan 22, 2025

Bold Business, a US-based midsized Business Processing Outsourcing firm, is seeking an experienced Project Manager to lead the transformation of their business operations through automation, process optimization, and AI integration. The ideal candidate should have strong technical expertise in automation tools, a passion for using technology to elevate business processes, and proven ability to manage multiple complex cross-functional projects. Key responsibilities include managing and executing projects, leading AI training programs, developing sophisticated dashboards using Power BI, and collaborating with the Recruiting team to support Sales hiring goals. The role reports directly to the Head of Global Sales and CEO.

Analyst II, Scheme Compliance

Company: Checkout.com

Location: Other US Location

Posted Jan 22, 2025

Checkoutcom, a leading fintech company, is seeking an ambitious Scheme Compliance Analyst II to join their global team. The role involves conducting detailed investigations on suspected merchants, collaborating with various stakeholders, and ensuring compliance with card scheme regulations. The ideal candidate should have a bachelor's degree, experience in digital payments or fintech, and a strong understanding of card schemes rules and regulations. The company values diversity, inclusivity, and continuous learning, and offers a supportive work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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