Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Intermediate Software Engineer- React

Company: PointClickCare

Location: Other US Location

Posted Jan 21, 2025

PointClickCare is a leading North American healthcare technology platform that enables meaningful care collaboration and real-time patient insights. The company has been growing exponentially for over 20 years, with over 2200 employees impacting millions across North America. They offer a vibrant culture and wealth of opportunities for employees, with a focus on professional development and a higher purpose. The company is currently seeking an Intermediate Software Engineer with 3+ years of experience in Java SpringBoot, React, Jenkins, Docker, Kubernetes, and Azure Cloud. Benefits include retirement plan matching, flexible paid time off, wellness support programs, parental and caregiver leaves, fertility and adoption support, continuous development support, and more.

Project Manager – .NET Full Stack with AI Expertise (hybrid work)

Company: Zealogics LLC

Location: Other US Location

Posted Jan 21, 2025

The job posting seeks an experienced Lead Engineer with expertise in NET full stack development and AI technologies to lead a diverse Microsoft enterprise engineering team. Key responsibilities include team leadership and monitoring, activity reporting, client engagement, technical contribution, and project management. The ideal candidate should have 14+ years of experience in NET full stack development, proficiency in NET technologies, solid understanding of frontend frameworks, hands-on experience with AIML frameworks, strong knowledge of Azure ecosystem, and excellent communication skills.

Product Documentation Writer/Technical Writer

Company: Deque Systems, Inc.

Location: Other US Location

Posted Jan 21, 2025

Deque Systems is a women-owned company known for its commitment to digital accessibility. Employees appreciate the altruistic nature of their work, the flat organizational structure, and the company's core values. The company is looking for an experienced Technical Writer to join their team, focusing on creating B2B and B2C content, collaborating with technical staff, and ensuring user interaction and product documentation are clear and engaging.

Inside Sales Associate

Company: Morningstar

Location: Other US Location

Posted Jan 21, 2025

The job role involves being a key member of the sales team, focusing on developing new business opportunities with financial advice and wealth management clients. The primary focus is growing the level of funds under management within Morningstar Wealth's range of managed portfolios, multi-asset funds, and wealth platform. The successful candidate will proactively drive business development efforts, deliver best-in-class relationship management, sales, and service delivery. Key responsibilities include providing exceptional product support to clients, supporting internal sales teams, analyzing data trends to identify growth opportunities, achieving high growth with existing client accounts, preparing accurate reporting, and managing contracting of new and renewal business. Qualifications include previous experience working with financial advisers and planners, a proven track record of meeting targets, strong interpersonal skills, and superior analytical skills. Morningstar offers a hybrid work environment with regular in-person collaboration and various benefits to enhance flexibility.

Manager - Customer Success (Mid Tier EU)

Company: Freshworks

Location: Other US Location

Posted Jan 21, 2025

Freshworks, a California-based company, offers affordable, quick-to-implement software for customer and employee experience. Their suite includes Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. The company has been recognized by global press and awarded for its products. The job posting is for a Manager of Customer Success for the Europe Partnerships Team, responsible for leading a team of CSMs to drive value and engagement through the partner ecosystem, collaborating with channel partners, and ensuring operational excellence.

Business Affairs Manager

Company: Klick Health

Location: Other US Location

Posted Jan 21, 2025

Klick Health is a rapidly growing life sciences agency known for its innovative culture and commitment to employee development. The Business Affairs Manager role involves overseeing talent and legal aspects of projects, managing vendor contracts, and ensuring compliance. The ideal candidate should have 5+ years of experience in talent management, strong negotiation skills, and proficiency in project management tools. Klick values diversity and inclusivity, encouraging applications from underrepresented communities.

Principal AI/ML Ops Engineer

Company: Rapid7

Location: Other US Location

Posted Jan 21, 2025

Rapid7 is expanding its AI capabilities by establishing a new AI Centre of Excellence in Belfast. The company aims to leverage AI, ML, and data science to enhance threat investigation, detection, and response in both conventional networks and cloud environments. They are seeking a Principal AI Engineer with expertise in ML deployment, software engineering, MLOps, and DevOps. The ideal candidate should have experience in building APIs, containerization, and proficiency in CICD tooling, Docker, Kubernetes, and Python. They should also possess strong problem-solving skills, analytical abilities, and excellent communication skills to explain complex AI concepts to both technical and non-technical stakeholders.

Software Engineer - Connectors

Company: Jitterbit

Location: Other US Location

Posted Jan 21, 2025

Jitterbit, a leading data application and process workflow automation solution, is seeking a Java Backend Software Engineer to join their Engineer Connectors team. The company, recognized as a leader in Gartner for five consecutive years, aims to build a reliable, stable, and scalable SaaS offering for their customers. The ideal candidate will have 5+ years of experience in building large-scale distributed applications, strong experience with Java 8+, HTTP protocols, Docker, and Linux-based systems. They will work on designing, architecting, and building new Connectors on the iPaaS Platform, collaborating with other engineers, product management, and operations. Jitterbit offers a flexible remote-friendly environment with career development and mentorship opportunities.

Business Intelligence Data Analyst III

Company: Aperture Health

Location: Other US Location

Posted Jan 21, 2025

Verisys is a leading outsourced credentials verification organization in the US, serving over 400 healthcare, life science, and background screening organizations. The company offers comprehensive solutions for data transformation, provider credentialing, and employment verifications. Verisys provides a rewarding career with challenging work, community involvement, and opportunities for growth and innovation.

Senior Product Marketing Manager (1-year contract)

Company: Gameloft

Location: Other US Location

Posted Jan 21, 2025

Gameloft, a leader in game development and publishing for over 20 years, is seeking a Senior Product Marketing Manager for its brands division. The role involves driving the marketing for mobile games, managing their lifecycle, and ensuring they effectively reach their target audience. The successful candidate will conduct market research, develop marketing strategies, and collaborate with various teams worldwide. They will also oversee the creation of game brand identity, promotional assets, and ASO strategy. The ideal candidate should have extensive product marketing experience, strong analytical skills, and a passion for video games.

Order to Cash Specialist EMEA & APAC

Company: insightsoftware

Location: Other US Location

Posted Jan 21, 2025

InsightSoftware is a growing software company seeking a bilingual order management professional for a remote role based in Germany. The role involves managing customer orders, generating license keys, invoicing, handling customer queries, and processing renewals. The ideal candidate should have order management experience, preferably in the software industry, and be proficient in English and German. Familiarity with NetSuite and Salesforce is a plus. The company offers a supportive environment with opportunities for career growth.

Senior Windows Engineer

Company: TruU, Inc.

Location: Other US Location

Posted Jan 21, 2025

TruU Inc is seeking an experienced Windows Engineer with a strong background in security technologies. The role involves contributing to the development and maintenance of Windows-based applications, collaborating with a team of C developers, and ensuring technical excellence and high-quality deliverables. The ideal candidate should have a Bachelors or Masters degree in Computer Science or a related field, 10+ years of experience in software development, and in-depth knowledge of the .NET framework, Windows API, and related technologies. The company offers a competitive salary, stock options, flexible work hours, and professional growth opportunities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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