Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Senior People Generalist

Company: Deputy

Location: Other US Location

Posted Feb 01, 2025

Deputy, a global SaaS workforce management company, is seeking a Senior People Generalist to support HR functions and foster a positive employee experience. The role involves talent management, HR operations, recruitment, and HR programs. The ideal candidate should have a Bachelor's degree in HR or related field, 5+ years of HR experience, and strong understanding of UK employment laws. Deputy offers a collaborative environment, flexible coworking space, free events, employee stock ownership, pension matching, health insurance, parental leave, flexible holiday time, and work from home stipend.

UX/UI Designer (Hybrid)

Company: Xanadu

Location: Other US Location

Posted Feb 01, 2025

Xanadu is seeking an experienced UX/UI designer with a minimum of 3 years of industry experience for a key role in shaping the visual design and user experience of their user-facing interfaces. The successful candidate will collaborate with various teams to create intuitive, user-centered designs, enhance usability, and conduct user research. They will also participate in the product development process, create prototypes, and maintain design systems. The ideal candidate should have a UX/UI certification, proficiency in design tools, and experience with user research, information architecture, and prototyping. Familiarity with Agile methodology and GitHub is preferred.

Communications Manager, DACH Region

Company: Lime

Location: Other US Location

Posted Feb 01, 2025

Lime, a leading global shared electric vehicle company, is hiring a part-time Communications Manager for the DACH region. The role involves driving a communications strategy, managing media relations, and localizing corporate initiatives. The ideal candidate should have 5+ years of experience in communications, media relations, or public affairs, with a strong understanding of public policy issues related to Lime's products and services. Fluency in German and English is required. Lime offers competitive salaries, health and wellness benefits, flexible vacation policies, and professional growth opportunities.

Network Administrator

Company: ​Strategic Data Systems

Location: Other US Location

Posted Feb 01, 2025

Strategic Data Systems is hiring a Network Administrator for NSWC Panama City Division RTDampE. The role involves managing and monitoring DoD networks in a Cisco environment, requiring extensive knowledge of Cisco products and network management tools. The ideal candidate should have strong organizational and managerial skills, project management abilities, and experience with various network technologies. Desired certifications include CompTIA Security+, CCNA, and CCNP. Strategic Data Systems is committed to equal employment opportunities and prohibits discrimination.

Senior Engineer

Company: Cargill

Location: Other US Location

Posted Feb 01, 2025

The Software Engineer role involves architecting, designing, and developing new and existing digital solutions for the organization's digital portfolio. The role requires applying software engineering patterns and principles, participating in peer code reviews, leading agile teams, and collaborating with the engineering community. The ideal candidate should have confirmed experience building front end or back end applications, with a minimum of seven years of related work experience. Experience in code development with Java, ReactJS, and working in Azure, AWS, or BTP cloud environments is preferred.

Health Solutions Partner - Manager/Health Solutions Partner

Company: Pfizer

Location: Other US Location

Posted Feb 01, 2025

This role is a nonsales commercial position focused on providing educational and scientific content to healthcare professionals (HCPs) in the field of Gene Therapy. The goal is to improve patient impact and society, and to create a better customer experience. The role involves direct access subject matter expertise for HCPs and patients, driving deeper engagement on educational and scientific content, and supporting medicine availability at hospital levels. The role also involves onboarding customers to new operating model platforms, developing omnichannel plans, and supporting improved patient outcomes through education and services. The role requires a base degree in science, excellent medical-to-medical communication skills, and a track record of coalition building in complex environments.

Team Support (Oxford)

Company: Tripadvisor

Location: Other US Location

Posted Feb 01, 2025

Viator, a Tripadvisor company, is the leading marketplace for travel experiences, offering over 300,000 unique tours and activities. They emphasize flexibility, last-minute availability, and a remote-friendly work culture. Viator provides competitive compensation, tuition assistance, lifestyle benefits, travel discounts, and an employee assistance program. The company values leading, curiosity, teamwork, customer service, continuous improvement, and inclusivity. The role of a Team Support Specialist involves overseeing the booking process, providing technical support, resolving customer and associate queries, and handling escalated contacts. The ideal candidate should have customer service experience, excellent communication skills, problem-solving abilities, and a desire to learn.

Engineering Manager I - Measurements & Insights

Company: StackAdapt

Location: Other US Location

Posted Feb 01, 2025

StackAdapt is a high-performing self-serve advertising platform specializing in multichannel solutions. It empowers digitally-focused companies to deliver exceptional campaign performance. The company is recognized for its innovation, creativity, and high-performing campaigns. StackAdapt is seeking a technical Engineering Manager to lead a team of 24 engineers, focusing on the development of core measurement offerings and building new measurement solutions. The ideal candidate should have a proven track record, at least 5+ years of experience in building high-performant web applications, and expertise in Typescript, React, GraphQL, and Ruby on Rails. StackAdapt offers competitive benefits, a supportive culture, and opportunities for continuous learning and development.

Sr. Director, Digital Strategy

Company: Protective Life

Location: Other US Location

Posted Feb 01, 2025

The Web Strategy and Governance leader is tasked with overseeing the digital strategy for Protective's web properties. This role involves advocating for end-users, aligning stakeholder needs with company objectives, and defining the user experience vision, strategy, and roadmap. The leader will manage a team of UX/UI designers, digital media developers, and content specialists, responsible for designing, implementing, and maintaining digital assets for marketing. Key responsibilities include establishing a comprehensive digital vision strategy, leading the management of web and digital assets, defining web strategy aligned with business objectives, developing and refining SEO strategy, ensuring web assets comply with brand guidelines and legal standards, and overseeing digital governance. The ideal candidate should have 15+ years of experience in digital strategy development, a Bachelor's degree in marketing, and proven expertise in delivering digital customer experience solutions.

Principal Software Engineer - Design Systems

Company: Deputy

Location: Other US Location

Posted Feb 01, 2025

Deputy, a global SaaS workforce management company, is seeking a Principal Engineer to drive the growth and impact of their design system, Copilot. The role involves leading the design and development of a comprehensive component library in Vue.js, fostering collaboration between design and engineering, and ensuring high-quality, intuitive, and consistent frontend experiences for customers. The ideal candidate should have 10+ years of frontend development experience, deep SaaS experience, and excellent communication skills. Deputy offers employee perks such as ownership in the company, flexible remote work policy, and mental health support.

Senior Business Analyst - Marketing Cloud

Company: Takeda

Location: Other US Location

Posted Feb 01, 2025

Takeda, a global leader in digital transformation, is inviting candidates to join its Innovation Capability Center in Bengaluru. The Senior Business Analyst role involves gathering, analyzing, and documenting software specifications, advising junior analysts, and collaborating with various teams. The role requires experience in Salesforce Marketing Cloud, Agile development, and strong leadership skills. Takeda offers competitive compensation, flexible work environment, comprehensive healthcare, and opportunities for career growth.

Senior Product Manager, Marketing Cloud

Company: StackAdapt

Location: Other US Location

Posted Feb 01, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking a Senior Product Manager to join their marketing cloud team. The role involves collaborating with cross-functional teams to design, build, and launch solutions that delight clients. The ideal candidate should have experience in marketing technology, a Computer Science or Engineering background, and strong communication skills. StackAdapt offers competitive benefits, including equity, mental health care, and a supportive culture.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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