Technical Support Jobs in Remote

386,829 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Risk Analyst II - Acquiring

Company: Pathward

Location: Remote

Posted Feb 02, 2025

Pathward is a hybrid remote-office company dedicated to growing talent anywhere, with onsite locations in Sioux Falls, Scottsdale, Troy, Franklin, and Dallas. They are a financial empowerment company working with innovators to increase financial availability, choice, and opportunity for all. Pathward is seeking a candidate with a Bachelor's degree, 3+ years of experience in commercial credit analysis, preferably in banking, financial services, or merchant acquiring. The role involves designing and managing the implementation of risk management processes, overseeing the Third-Party Risk Management program, and performing problem management. The salary range is $57,582 - $106,345, and the role is eligible for an annual performance-based incentive. Pathward offers a comprehensive benefits package and is committed to building a diverse and inclusive culture.

Sr Software Eng I

Company: CDW

Location: Remote

Posted Feb 02, 2025

CDW, a leading technology solutions provider, is seeking a highly skilled and experienced Workday Payroll Time Tracking Absence Functional Resource. The ideal candidate will lead the implementation and configuration of Workday Payroll modules, optimize payroll processes, maintain data integrity, collaborate with stakeholders, provide training and support, ensure compliance, and drive continuous improvement. The role requires a Bachelor's degree, 5-9 years of Workday Payroll experience, proficiency in Workday HCM and Payroll modules, strong understanding of payroll processes, data management, and reporting, excellent communication skills, and problem-solving abilities. The pay range is $99,000 - $146,800, with an annual bonus target of 10%. CDW offers a culture that values relationships, expertise, and the CDW Way, with opportunities for career growth and diverse perspectives.

Staff Accountant

Company: GoodLeap

Location: Remote

Posted Feb 02, 2025

GoodLeap is a technology company specializing in financing and software for sustainable solutions like solar panels, batteries, and energy-efficient HVAC systems. They have served over 1 million homeowners and facilitated more than $27 billion in financing since 2018. GoodLeap also supports GivePower, a nonprofit building water and clean electricity systems in Africa, Asia, and South America. The company is seeking a Staff Accountant with a Bachelor's degree, up to 2 years of accounting experience, and proficiency in Microsoft Excel. The role involves maintaining the general ledger, preparing financial reports, ensuring compliance, and identifying process improvements. The compensation is $60,000 to $70,000 per year.

Chief of Staff

Company: Pennylane

Location: Remote

Posted Feb 02, 2025

Pennylane, a rapidly growing Fintech in France, is seeking a Chief of Staff to facilitate strategic initiatives and optimize processes. The role involves strategic planning, executive operations, cross-functional leadership, and organizational effectiveness. Pennylane offers a competitive compensation package, company shares, remote work options, and a commitment to diversity and inclusion. The company aims to become the most beloved financial Operating System of French SMEs and soon European ones, helping entrepreneurs manage accounting and finance tasks.

Full Stack Engineer II - Creator Engagement

Company: Teachable

Location: Remote

Posted Feb 02, 2025

Teachable is a global platform trusted by creators and educators worldwide to grow their impact and income. It offers digital learning products, including online courses, communities, memberships, and downloads. Teachable's ecommerce tools enable creators to maximize their earnings and get paid directly by their audience. The company is now part of the Hotmart portfolio, which has helped creators earn over $10 billion. Teachable is seeking a Full Stack Engineer to join the Creator Engagement pod, focusing on enabling returning creators to expand their offerings. The role involves writing secure, efficient, and high-quality code, developing scalable and reusable code, identifying areas for improvement, and communicating effectively with team members and stakeholders.

Senior Data Engineer

Company: Kalibri Labs

Location: Remote

Posted Feb 02, 2025

Kalibri Labs is seeking a Senior Data Engineer with extensive experience in modern data processing pipelines. The role involves designing, developing, and deploying scalable data pipelines, mentoring junior engineers, and ensuring data integrity. The ideal candidate should have a strong background in data warehouse technologies, expert SQL and Python programming skills, and experience with AWS serverless technologies. The company offers competitive benefits including medical, dental, vision insurance, 401k match, and a home office setup allowance.

Commercial Counsel

Company: Plaid

Location: Remote

Posted Feb 02, 2025

Plaid, a fintech company founded in 2013 and headquartered in San Francisco, aims to improve financial interactions through its tools and experiences. Plaid's network covers 12,000 financial institutions across the US, Canada, UK, and Europe. The company partners with numerous companies like Venmo, SoFi, and Fortune 500 firms to enable seamless connection of financial accounts to desired apps and services. Plaid's mission is to unlock financial freedom for everyone, and they seek diverse, driven individuals to join their team. The company is committed to equal opportunity and non-discrimination.

Project Manager

Company: Miratech

Location: Remote

Posted Feb 02, 2025

Miratech, a global IT services and consulting company, is seeking a highly skilled Project Manager with 2+ years of experience in project management, preferably with a background in contact center solutions. The role involves overseeing projects in the CX domain, managing resources, budget, and risks, and leading a project team. The company offers a culture of Relentless Performance, competitive pay and benefits, work from anywhere flexibility, professional development opportunities, global impact projects, and a welcoming multicultural environment. Miratech is an equal opportunity employer.

Engineering Manager - IDV Layer

Company: Plaid

Location: Remote

Posted Feb 02, 2025

Plaid, a company dedicated to improving financial interactions, is seeking an Engineering Manager for its Identity Verification Layer team. The role involves managing a team, contributing to architecture and code, partnering with product managers, and driving business impact. The company, founded in 2013 and headquartered in San Francisco, powers financial tools for millions and works with numerous companies and banks. Plaid's mission is to unlock financial freedom for everyone, emphasizing diversity and equal opportunity.

Retail/eCommerce Specialist (Remote)

Company: Golden Hippo

Location: Remote

Posted Feb 02, 2025

Golden Hippo, an employee-owned, vertically-integrated builder of popular health and wellness brands, is seeking a Retail eCommerce Specialist. The role involves managing and optimizing the company's presence on Amazon, including store operations, inventory, pricing strategies, performance analysis, marketing campaigns, customer service, and policy compliance. The Specialist will also conduct market research for global expansion and collaborate with cross-functional teams to drive the success of the company's growing Amazon business. The ideal candidate will have a Bachelor's degree in business, marketing, or a related field, profound expertise in brand and product development on Amazon, and a demonstrated ability to take ownership of tasks. The company offers comprehensive healthcare coverage, charity sponsorships, 401k matching, paid sick and mental health days, professional development opportunities, tuition reimbursement, and more. The base salary range is $54,600 - $72,800, plus annual and monthly KPI bonus potential.

Program Manager, Training & Enablement

Company: brightwheel

Location: Remote

Posted Feb 01, 2025

Brightwheel, a globally trusted technology brand in early education, aims to provide high-quality education for every child by enabling teachers to spend more time with students, engaging parents, and supporting small businesses in the $175 billion early education market. The company is seeking a Program Manager for Training & Enablement, who will establish and expand the GrowthUpsell enablement function, develop comprehensive training curriculum, and utilize data analysis to improve performance metrics. The ideal candidate will have 35 years of experience in high-growth tech environments, expertise in various learning methodologies, and strong data analysis skills.

Strategic Partnerships Manager (Remote)

Company: The Athletic

Location: Remote

Posted Feb 02, 2025

The Athletic, a digital sports media company founded in 2016, is seeking a Strategic Partnerships Manager. This role involves managing relationships with large strategic partners, developing client relationships, and collaborating with various teams to execute integrated partnership programs. The ideal candidate should have a BA/BS degree, 4+ years of relevant experience, and strong project management, communication, and organizational skills. The annual base salary range is $70,000 - $80,000 USD, with additional benefits including health insurance, retirement savings, and paid time off.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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