Technical Support Jobs in Remote

386,859 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Director of Underwriting - Workers' Compensation

Company: Kinetic

Location: Remote

Posted Feb 01, 2025

Kinetic is a company dedicated to enhancing safety and quality of life for frontline workers globally. They focus on injury prediction, prevention, and management using technology-driven solutions. The Director of Underwriting role involves leading a team of eight production underwriters, optimizing performance, and driving consistent results. The ideal candidate should have extensive experience in Workers Comp, managing teams, and building profitable books of business. Kinetic offers a competitive compensation package, remote work, and comprehensive benefits.

Director Channel Sales (RapidScale)

Company: Cox Enterprises

Location: Remote

Posted Feb 01, 2025

RapidScale, a leading provider of secure and reliable managed cloud solutions, is seeking a Director of Channel Sales. The role involves overseeing recruitment and sales of RapidScale services, primarily to prospective customers and existing ones. The candidate will lead a team of Cloud Solution Consultants, engage indirect selling partners, and achieve sales targets. The position requires a BABS degree with 8+ years of experience in managed IT services or 12+ years in lieu of a degree, along with excellent communication, organizational, and time management skills. The role offers a competitive salary, benefits, and opportunities for career growth in a fast-paced, high-energy environment.

Team Lead, Knowledge Management Operations

Company: Oscar Health

Location: Remote

Posted Feb 01, 2025

Oscar Health is seeking a Team Lead for Knowledge Management Operations. The role involves managing team performance, driving operational improvements, and hiring/managing team members. The ideal candidate should have 3+ years of experience with a knowledge management system, 2+ years in operations or customer service, and 2+ years of direct people management experience. The position offers competitive pay, employee benefits, and opportunities for professional growth. Oscar Health values diversity and inclusivity, and the role requires strong communication skills and the ability to work with teams in multiple locations.

Senior Backend Engineer

Company: Seedify

Location: Remote

Posted Feb 01, 2025

Seedify is a leading Web3 Gaming Incubator and Launchpad, seeking a Senior Backend Engineer with extensive experience in Backend development, Blockchain knowledge, and DevOps. The role involves design, development, test, and deployment of product development tasks. Key responsibilities include leading the development and maintenance of backend services, API design and management, database management, performance optimization, code review, collaboration with frontend developers, troubleshooting, DevOps, state management, and continuous integration/continuous deployment. Required qualifications include 4+ years of experience as a Software Engineer, proficiency in TypeScript, JavaScript, REST APIs, RPCs, NoSQL and SQL databases, and Web3 industry experience. The company offers a fully remote global operation, agile work environment, and opportunities for rapid growth. Benefits include 21 days of holidays per year, sick days, training budget, work equipment budget, and a salary up to $7000 USDC per month plus SFUND token bonus.

Solution Engineer

Company: Onit

Location: Remote

Posted Feb 01, 2025

The Solution Engineer at Onit will provide advanced technical support, troubleshoot complex issues, collaborate with internal teams, and contribute to continuous improvement initiatives. The role requires 3+ years of experience in advanced customer support, proficiency in Ruby and Python, understanding of programming fundamentals, and excellent communication skills. Prior experience in integrations, business process automation, and Liquid templating language is a plus. A Bachelor's degree in Computer Science, MIS, or a related discipline is preferred.

System Technologist IV - East Region

Company: Motorola Solutions

Location: Remote

Posted Feb 01, 2025

Motorola Solutions is a global leader in professional mobile communications systems, focusing on mission-critical digital mobile communication systems for government and public safety. The company is seeking a candidate with extensive experience in LMR RF systems, radio communications, and IT systems. The role involves providing technical support, configuring and optimizing complex communication systems, and delivering knowledge in RF systems, standard telephony, and packet switching techniques. The ideal candidate should have a Bachelor's degree or equivalent experience, be proficient in Microsoft Office products and Motorola Radio Programming Software suite, and have excellent communication skills. The position requires extensive travel and a valid driver's license.

Senior Product Manager

Company: Motorola Solutions

Location: Remote

Posted Feb 01, 2025

Motorola Solutions is seeking a Senior Product Manager for their AI-driven security alarm product suite. The role involves developing product strategy, leading product development, managing customer experience, and fostering a collaborative work environment. The ideal candidate should have a Bachelor's degree, 7+ years of product management experience, and a strong understanding of software development methodologies. Experience with alarm security systems and services is highly desirable. The company offers competitive benefits including incentive bonus plans, medical and dental benefits, 401K with company match, and more.

Senior Sales Executive, Enterprise Accounts

Company: MelodyArc

Location: Remote

Posted Feb 01, 2025

MelodyArc, a rapidly growing tech innovator, is seeking a Senior Sales Executive to drive revenue growth by targeting potential enterprise customers. The role involves leading negotiations, closing complex deals, and ensuring client satisfaction. The ideal candidate should have 10+ years of direct sales experience, a proven track record in managing high-value enterprise deals, and exceptional communication skills. In-depth knowledge of AI, CX SaaS, and customer service solutions is preferred. The compensation includes a base salary of $225k-$275k, equity, and commission. The role offers an opportunity to define sales motion and go-to-market strategies in a fast-paced environment.

Technical Account Manager

Company: Appspace, Inc.

Location: Remote

Posted Feb 01, 2025

Appspace is seeking a Strategic Technical Account Manager with a strong technical background and excellent communication skills. The role involves managing client relationships, providing technical consultation, problem resolution, solution implementation, client education, performance monitoring, risk mitigation, continuous improvement, and cross-functional collaboration. The company offers competitive benefits, flexible work schedules, remote work opportunities, and a casual dress work environment. Appspace is committed to creating a diverse and inclusive workplace.

Lead Product Owner - Disability Digital

Company: MetLife

Location: Remote

Posted Feb 01, 2025

The Product Owner for the Disability Digital Team will be responsible for enhancing and supporting MyBenefits and MetLink platforms, ensuring a world-class user experience. Key responsibilities include developing a deep understanding of disability and absence claims processing, prioritizing a backlog of items to improve data accuracy and self-service capabilities, and driving higher NPS and customer satisfaction scores. The role involves working closely with various teams, seeking feedback, and continuously improving processes. The salary range is $80,000 - $130,000 with comprehensive benefits.

Mid-Market Account Executive

Company: CaptivateIQ

Location: Remote

Posted Feb 01, 2025

CaptivateIQ is a leading Sales Performance Management solution, recognized by Forrester and G2, and trusted by customers like Affirm, Gong, and Figma. The company offers solutions for Sales Planning and Incentives, helping revenue teams automate processes, hit revenue targets, and adapt to business changes. With backing from Sequoia Accel, ICONIQ Sapphire Ventures, and other leading investors, CaptivateIQ aims to enable every company to improve their return on incentives and sales planning. The company is seeking a MidMarket Account Executive to lead the growth of new business by turning prospective users into long-term happy customers. The ideal candidate should have 26 years of closing SaaS sales experience, strong presentation and communication skills, and proficiency with Salesforce and Outreach.

.NET Core / C# Subject Matter Expert (Remote)

Company: edX

Location: Remote

Posted Feb 01, 2025

2U Inc, through its platform edX, is seeking an experienced .NET Core C subject matter expert for a curriculum development project. The role is full-time or part-time, remote, and involves working with a team to create engaging and instructive technical curriculum. The ideal candidate should have at least 5 years of relevant industry experience, strong .NET Core and C skills, and experience with Agile and Pivotal Tracker. Bonus skills include Angular, TypeScript, and experience in teaching or writing technical content. The contract is for 7.5 months, with a possible extension, and the hourly salary is $38 in Colorado.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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