Technical Support Jobs in Remote

387,221 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Channel Field Marketing Manager

Company: 8x8

Location: Remote

Posted Jan 28, 2025

8x8 Inc is seeking a Channel Marketing Manager to develop and manage marketing strategies with strategic technology channel partners. The role involves creating and executing marketing plans, developing impactful campaigns, and collaborating with internal teams and external partners. The ideal candidate should have experience in channel marketing, strong analytical skills, and excellent communication abilities. The role is fully remote for candidates outside a 50-mile radius of the Campbell office, with occasional office visits required for local candidates. The compensation range is $103,125 - $171,875.

Dental Network Development Recruitment (CA/NM/AZ)

Company: MetLife

Location: Remote

Posted Jan 28, 2025

MetLife is seeking a Network Recruitment Specialist for its Dental Preferred Provider Network. The role involves recruiting out-of-network dentists to participate in the network, supporting the current book of business, and increasing the network on a national level. The ideal candidate should have experience in dental practice management or recruitment, be proficient in CRM, Salesforce, Excel, and Microsoft, and possess strong negotiation and communication skills. The position offers a competitive salary range of $65,000 to $80,000, along with comprehensive benefits and opportunities for growth in a collaborative environment.

Deal Desk/ Revenue Operations Manager

Company: HiBob

Location: Remote

Posted Jan 28, 2025

HiBob, a rapidly growing HR platform, is seeking a professional with B2B deal desk or sales operations experience for a role that involves stakeholder management, prioritization, and interpersonal skills. The ideal candidate should have 4+ years of experience in SaaS, B2B industry, and Salesforce proficiency. HiBob offers competitive compensation, benefits, and pre-IPO equity, along with a hybrid working model and various perks. The company is committed to fostering a diverse and inclusive work environment.

Product Designer II, Caregiver Experience

Company: Spring Health

Location: Remote

Posted Jan 28, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. They are seeking a Product Designer II to join their Caregiver Experience team, focusing on enhancing care delivery, reducing administrative burdens, and driving clinical improvements. The ideal candidate will have 3-4 years of experience in product design at a technology-driven organization, with a metrics-driven approach. They should be able to collaborate effectively with cross-functional teams, solve problems with purpose, and deliver high-quality designs. Spring Health offers a competitive total rewards package, including health, dental, and vision benefits, a 401k match, parental leave, professional development reimbursement, and more.

Principal Data Engineer

Company: Hypergiant

Location: Remote

Posted Jan 28, 2025

Hypergiant, a Texas-based software company, is seeking a Principal Data Engineer to work on highly complex DoD projects. The role involves developing and improving a data service for cloud-based applications, supporting data and database modeling, and collaborating with various teams throughout the software development lifecycle. The ideal candidate should have extensive software development or data engineering experience, proficiency in Python, and experience with database technologies, messaging systems, and stream computing software. Familiarity with cloud platforms, GIS, and data science is preferred. The company offers a competitive salary range, comprehensive benefits, and a flexible work environment.

Director, Martech (Multi-Solution)

Company: Bounteous

Location: Remote

Posted Jan 28, 2025

Bounteous, a leading digital transformation consultancy, is seeking a Director of Marketing Technology with deep expertise in Adobe Experience Platform. The role involves optimizing customer experiences, driving business success, and collaborating with client service and business development teams. The ideal candidate should have extensive experience in marketing technology solutions, strong consultative skills, and the ability to work independently. Bounteous is committed to promoting an inclusive environment and is an equal opportunity employer.

Senior Software Security Engineer

Company: Wikimedia Foundation

Location: Remote

Posted Jan 28, 2025

The Wikimedia Foundation is seeking a Senior Software Engineer for the Product Security team. This role involves designing and coding new security features for Wikipedia and other projects, working with MediaWiki platform, and ensuring the platform remains resilient against attacks. The ideal candidate should have strong software engineering experience with a focus on security, ability to work in a modern object-oriented PHP codebase, and experience in developing secure software or security-related product features. The Wikimedia Foundation is a non-profit organization that operates Wikipedia and other free knowledge projects, with a vision of a world where every human can freely share in the sum of all knowledge.

Client Program Manager

Company: Picarro

Location: Remote

Posted Jan 28, 2025

Picarro is seeking a Client Program Manager for a US remote, full-time position. The role involves strategic program execution, client relationship management, data analysis, and continuous improvement. The ideal candidate will have a Bachelor's degree in engineering, GIS, or a related field, and at least 3 years of experience in client-facing roles. They should possess strong analytical skills, GIS proficiency, client engagement abilities, program management skills, technical communication skills, and organized execution capabilities. Prior experience in the natural gas energy or infrastructure sectors is preferred.

Engineering Manager

Company: Dataminr

Location: Remote

Posted Jan 28, 2025

Dataminr is a mission-driven AI company that delivers real-time information from over 1 million public data sources, empowering organizations to respond to critical events and emerging risks. Founded in 2009, Dataminr has developed pioneering technology and recently launched ReGenAI, the first generative AI that automatically regenerates in real-time. The company is valued at $41B and is trusted by more than two-thirds of the Fortune 50 and half of the Fortune 100 companies. Dataminr is looking for an Engineering Manager to manage the team's roadmap, prioritize initiatives, and ensure the health of the team. The position requires a Bachelor's degree in Computer Science or a related field and three years of related software development experience. The ideal candidate should have experience with Java, Scala, Python, SQL, and various frameworks and tools. They should also have experience designing, implementing, and reviewing high-throughput, low-latency distributed systems with a Kafka-based microservice architecture and integrating AWS technologies into large-scale systems.

Account Director, Central Region (Large Customer Sales)

Company: StackAdapt

Location: Remote

Posted Jan 28, 2025

StackAdapt, a self-serve advertising platform specializing in multichannel solutions, is seeking an Account Director for its growing Enterprise team. The role involves leading sales efforts, driving growth, and fostering strong relationships with key clients. The ideal candidate will have extensive experience in programmatic advertising, a strong network within holding company agencies and brands, and a solutions-oriented approach. StackAdapt offers a competitive salary, comprehensive benefits, and a supportive, diverse culture.

SAP SD Consultant (Order-to-Cash)

Company: Nagarro

Location: Remote

Posted Jan 28, 2025

Nagarro is a global digital product engineering company seeking an experienced SAP SD Consultant with expertise in the OrdertoCash O2C process. The ideal candidate will have a deep understanding of SAP S4HANA SD modules, handson experience in configuration optimization and integration with other SAP modules, and strong problem-solving skills. The role involves implementing and optimizing SAP S4HANA SD solutions, configuring and supporting OrdertoCash O2C processes, setting up and maintaining master data, troubleshooting issues, collaborating with stakeholders, engaging directly with customers, and providing post-implementation support.

Response Team Specialist

Company: Home Instead

Location: Remote

Posted Jan 28, 2025

Home Instead, a leading home care franchise, has merged with Honor to revolutionize care for older adults. The Response Team Specialist role involves assessing customer needs, explaining services, and scheduling consultations. The position requires excellent communication skills, empathy, and a passion for care. Prior experience in healthcare or homecare is preferred. The role is fully remote with a base pay range of $19.50-$21.65 USD. Home Instead and Honor are equal opportunity employers offering comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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