Technical Support Jobs in Remote
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Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.
Customer Experience Representative
Company: Care Access
Location: Remote
Posted Jan 28, 2025
Care Access is a multispecialty network of research sites dedicated to engaging healthcare professionals in clinical research and making clinical trials accessible to every patient. The company values its employees, fostering a culture of growth, equality, and inclusivity. As a Customer Experience Representative, one would manage incoming calls, provide participant support, route calls efficiently, document interactions, and collaborate with team members. The role requires strong communication skills, customer service orientation, technical proficiency, organizational skills, and problem-solving abilities. Benefits include PTO, health insurance, retirement plan, and a culture of growth and equality.
Principal Engineer, AI Pilot Integration (R3156)
Company: Shield AI
Location: Remote
Posted Jan 28, 2025
Shield AI, a venture-backed defense technology company founded in 2015, is seeking an experienced AI Pilot Integration Engineer. The role involves developing, integrating, and optimizing cutting-edge autonomy algorithms for complex aerospace and defense systems. The ideal candidate should have a deep technical background in autonomy and system integration, along with proven leadership skills. Responsibilities include designing and developing autonomy algorithms, integrating autonomy systems with hardware platforms, overseeing testing efforts, leading multidisciplinary teams, and staying updated on industry trends. Required qualifications include a degree in Computer Science, Electrical Engineering, Aerospace Engineering, or Robotics, 15+ years of professional experience, and expertise in autonomy, software development, and system integration.
Account Manager
Company: FormAssembly
Location: Remote
Posted Jan 28, 2025
FormAssembly is hiring an Account Manager to focus on expanding customers within top 5 verticals. The role involves selling FormAssembly instances, increasing customer revenue, understanding customer operations, building account strategies, establishing credibility, uncovering initiatives, partnering with internal teams, generating upsell opportunities, and managing KPIs. Requirements include 3+ years of account management and sales experience, consistent annual quota attainment of $500000+ ARR, and experience selling to C-suite and multiple stakeholders. Bonus points for remote work experience and strategic account planning. Benefits include health benefits, mental health benefits, 401k with match, unlimited PTO, paid parental leave, charitable contribution match, professional development budget, and a company-provided Mac laptop.
Pet Claims Coordinator
Company: MetLife
Location: Remote
Posted Jan 28, 2025
The Claims Coordinator role at MetLife involves accurately reviewing medical records and invoices to evaluate coverage and settle pet health insurance claims. The role requires a strong understanding of veterinary medical terminology, excellent communication skills, and the ability to work in a fast-paced environment. MetLife offers competitive benefits, including comprehensive health insurance, retirement pension, and tuition assistance. The company is recognized as one of the world's most admired and best workplaces.
Annotations System Engineer
Company: Simbe Robotics
Location: Remote
Posted Jan 28, 2025
The Annotation Systems Engineer role at Simbe involves managing annotation processes, developing guidelines, collaborating with engineering teams, ensuring data quality, and optimizing team performance. The role requires excellent communication skills, technical proficiency in Python, Bash scripting, and web frontend programming, and familiarity with source control systems. Preferred qualifications include a degree in Computer Science and annotation experience. Simbe offers a dynamic, inclusive culture focused on retail innovation, customer value, empathy, transparency, agility, innovation, and leadership.
IT Business Analyst
Company: Wpromote
Location: Remote
Posted Jan 28, 2025
Wpromote is seeking a detail-oriented and tech-savvy IT Business Analyst with experience in low-code scripting to join their dynamic team. The ideal candidate will bridge the gap between business requirements and technical solutions, leveraging low-code platforms to streamline processes and create efficient, scalable solutions. The role requires strong analytical skills, the ability to work closely with stakeholders, and a solid understanding of low-code platforms. Wpromote offers a remote-first culture, unlimited PTO, extended holiday breaks, flexible schedules, work-from-anywhere options, 100 paid parental leave, and comprehensive benefits. The anticipated annual salary for this role will range from $76,000 to $96,000, based on various factors. The position involves collaborating with stakeholders, identifying opportunities for process optimization, utilizing low-code scripting platforms, translating business requirements into functional specifications, working with cross-functional teams, supporting project managers, developing and executing test plans, and creating detailed documentation. The candidate must have 3-4 years of experience as an IT Business Analyst or in a similar role, with at least 3 years of hands-on experience in low-code development platforms, proficiency in low-code scripting and development, strong understanding of business process modeling and improvement, experience with Agile and Waterfall project management methodologies, excellent problem-solving abilities, strong written and verbal communication skills, and the ability to work effectively in a team environment.
Social Media and Email Copywriter
Company: Compose.ly
Location: Remote
Posted Jan 28, 2025
A New York City-based beverage company is seeking a Social Media and Email Copywriter with a strong background in B2C content creation, particularly in the food and beverage space. The ideal candidate will write creative, on-brand copy for Instagram and email campaigns, aligning with the client's promotional and engagement goals. The role requires an ability to translate brand values into compelling narratives, adapt messaging for audience engagement and brand reach, and review social media performance to enhance engagement. The client is a growing brand known for its innovative alcoholic beverages, with a flagship Meyer lemon apéritif featured in various publications.
Head of People
Company: Archive
Location: Remote
Posted Jan 28, 2025
Archive, a Series A startup backed by top-tier investors, is seeking an experienced People Operations leader to build and scale their team. The role involves developing a scalable recruiting process, creating a comprehensive onboarding experience, defining and championing core company values, establishing core HR policies, and advising leadership on HR best practices. The ideal candidate will have 8+ years of experience in startups or tech, with at least 3 years in a dedicated People Operations or HR role, and a startup experience. They should be an entrepreneurial mindset, strong manager and mentor, and empathetic advocate. Bonus points for experience with cultural resets, high-volume hiring, and proficiency in People Operations tools.
Lead Cloud Engineer (RapidScale)
Company: Cox Enterprises
Location: Remote
Posted Jan 28, 2025
RapidScale is seeking a Cloud Systems Engineer with extensive experience in Google Cloud Platform. The role involves working on client projects, migrating workloads, and designing secure, efficient, and cost-effective cloud environments. The ideal candidate should have a Bachelor's degree or higher, 4+ years of experience in cloud infrastructure, and expertise in Terraform, Google Cloud Migration Center, and Kubernetes. The position offers competitive compensation, benefits, and opportunities for professional growth.
Senior Data Test Engineer
Company: Care Access
Location: Remote
Posted Jan 28, 2025
Care Access is a multispecialty network of research sites aiming to engage healthcare professionals in clinical research and make trials accessible to every patient. They are seeking an experienced Senior Data Test Engineer to oversee data integrity and reliability, ensuring compliance with standards and protocols. The role involves developing a data quality strategy, conducting data profiling and validation, collaborating with various teams, and leveraging Azure data services and SQL for scalable solutions. The ideal candidate should have strong technical expertise in Azure data services, proficiency in data quality tools, and excellent communication skills.
Senior Software Engineer, Smart Value Recapture
Company: Chainlink Labs
Location: Remote
Posted Jan 28, 2025
Chainlink Labs, a leading developer of Chainlink, a decentralized computing platform, is seeking a Senior Software Engineer. The role involves collaborating with a team of experts to build scalable, secure, and reliable software for smart contracts. The engineer will work on equitable value distribution, distributed systems, DeFi protocol integration, and tooling for blockchain ecosystem insights. The ideal candidate has 6+ years of professional engineering experience, strong experience in Golang, C++, TypeScript, Java, or Python, and knowledge of computer science fundamentals and systems design. Experience in blockchain and distributed systems is desired. The company offers a remote-based role with a commitment to equal opportunity.
Senior Data Scientist
Company: Age of Learning, Inc.
Location: Remote
Posted Jan 28, 2025
Age of Learning is hiring a Senior Data Scientist to lead in-depth analyses of large-scale data problems, focusing on their flagship products ABCmousecom® and Adventure Academy™. The role involves partnering with multiple stakeholders, developing statistical analyses, building and deploying machine learning models, creating informative dashboards, and communicating results to both technical and nontechnical stakeholders. The ideal candidate should have 8+ years of experience in a data-intensive role, a master's degree in a quantitative field, and proficiency in SQL and Python.