Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

OpenSSF Securing Repositories Working Group Technical Writer

Company: The Linux Foundation

Location: Remote

Posted Jan 27, 2025

The OpenSSF Securing Repositories Working Group is hiring a technical writer to create guidance on deleting previously published packages from software repositories. The role involves researching, drafting, and responding to community feedback. The contractor will report to Linux Foundation Staff and work for 2 months with a salary of $4000 USD. Qualifications include strong technical writing skills, experience with opensource projects, knowledge of software package management, research and analysis skills, proficiency with GitHub, and excellent communication and organizational skills.

Senior FP&A Manager

Company: Roo

Location: Remote

Posted Jan 27, 2025

Roo, a B2B labor marketplace in animal healthcare, is seeking a Senior Manager of FP&A. The role involves financial planning, performance analysis, operational excellence, and leadership of the FP&A team. The ideal candidate should have exceptional financial modeling skills, strategic partnership abilities, and a data-driven mindset. Roo offers accelerated growth, comprehensive benefits, and an inclusive environment.

Staff Machine Learning Engineer

Company: KUNGFU.AI

Location: Remote

Posted Jan 27, 2025

KUNGFUAI is a management consulting and engineering firm specializing in AI. They empower CEOs and senior executives to leverage AI for competitiveness. Their expert team delivers AI strategy and production-grade solutions, standing apart for their quick, safe, and responsible implementation. The role involves designing and developing machine learning models, conducting experiments, making system-level architecture decisions, and leading project teams. The ideal candidate has extensive experience in building, designing, and deploying machine learning systems, proficiency in Python, and excellent interpersonal skills. The position offers a competitive salary, company stock, top-tier health benefits, and a remote work setup. KUNGFUAI values an inclusive culture, innovation, openness, and caring, and is committed to using AI for good.

Managed Services Solutions Executive

Company: CDW

Location: Remote

Posted Jan 27, 2025

CDW, a leading technology solutions provider, is seeking a Managed Services Solutions Executive. The role involves developing and executing strategic sales plans, identifying new business opportunities, and fostering close collaboration with internal teams. The ideal candidate should have a Bachelor's degree in business, computer science, or a related technical field, and at least five years of experience selling managed services, cloud-based services, or outsourcing solutions. The position offers a fixed pay with variable compensation, uncapped commission, and a positive work environment with opportunities for professional growth.

Campaigns Director

Company: Indivisible Project

Location: Remote

Posted Jan 27, 2025

Indivisible is seeking a Campaigns Director to lead nonpartisan campaigns focusing on network education and organizing in solidarity with communities under threat. The ideal candidate will have a proven history in program development, people management, and a deep commitment to racial equity. The role involves campaign strategy, project management, and communication, with responsibilities including leading campaign development, overseeing project management, and providing training resources. Required qualifications include organizing/program experience, campaign leadership, management skills, program development experience, communication skills, commitment to values, adaptability, and DEI expertise.

Staff Accountant - Remote

Company: DAS Health

Location: Remote

Posted Jan 27, 2025

DAS Health, a leading provider of Health IT and management solutions, is seeking a full-time Staff Accountant. The role involves managing daily accounting tasks, reconciling data, and assisting in financial statement preparation. Requirements include a bachelor's degree in Accounting, 13 years of professional finance/accounting experience, and proficiency in Microsoft Excel. DAS Health offers competitive pay, flexible time off, continued education reimbursements, and company-paid health benefits.

Customer Success Manager DACH

Company: Kolsquare I B Corp

Location: Remote

Posted Jan 27, 2025

Kolsquare is a SaaS software solution designed for marketing professionals to manage KOL (Key Opinion Leader) marketing campaigns. The company offers advanced technologies like Big Data, AI, and Machine Learning to help businesses form genuine partnerships with over 15 million KOLs across various social media platforms. Kolsquare's mission is to empower everyone with the potential of KOL Marketing, aiming to positively impact the world. The Customer Success Manager role involves building long-term relationships, retaining customers, preventing churn, driving revenue growth, and collaborating with cross-functional teams. The ideal candidate should have proven experience in Customer Success Management, strong soft skills, and a passion for digital marketing and influencer marketing.

Senior Product Growth Analyst

Company: Roo

Location: Remote

Posted Jan 27, 2025

Roo is a B2B labor marketplace in animal healthcare that connects veterinary professionals with hospitals through innovative technology. The Growth team works alongside the Director of Growth to define company objectives and measure their impact. The team's responsibilities include prototyping new data-driven workflows, helping teams define and dashboard their North Star, running trusted experiments, and identifying trends for deep dive analysis. The role requires 5+ years of experience in an analytical strategy role, preferably product-focused, with strong SQL skills and knowledge of growth strategies in a high-growth startup environment. The company offers competitive compensation, comprehensive benefits, and a mission-driven work environment.

Design Engineer

Company: Bitwise Asset Management

Location: Remote

Posted Jan 27, 2025

Bitwise, a firm with a track record of excellence in managing crypto assets, is expanding and seeking an experienced web engineer. The company, known for its unparalleled client support and deep access to the crypto ecosystem, is looking for someone with 3+ years of experience in designing high-quality web experiences. The role involves designing and coding web experiences, collaborating with different teams, and making technical decisions. Bitwise offers competitive compensation, equity, health insurance, flexible spending accounts, paid parental leave, life insurance, disability plans, a 401K plan, unlimited PTO, company-funded holidays, office spaces in San Francisco and New York, meals and snacks, a paid company cell phone or stipend, and a Bitwise Buddy Program. The company is an equal opportunity employer committed to building a diverse team.

Enterprise Risk Program Manager

Company: Lead Bank

Location: Remote

Posted Jan 27, 2025

Lead, a fintech company, is seeking a dynamic and creative risk-focused Program Manager. The role involves enhancing and conducting the bank's annual enterprise-wide risk assessment, creating standardized risk assessment methodology standards, building or enhancing the bank's risk documentation and control standards, developing risk reporting, and managing vendor risk and procurement programs. The ideal candidate should have a bachelor's degree, 8-10 years of risk management experience, and a deep understanding of enterprise risk management frameworks. Lead offers competitive compensation, benefits, and a dynamic work environment.

VP, Data

Company: Roo

Location: Remote

Posted Jan 27, 2025

Roo, a B2B labor marketplace in animal healthcare, is seeking a Vice President of Data to lead and scale their data team. The role involves defining and executing a data strategy, leading the growth team, overseeing data engineering and infrastructure, collaborating cross-functionally, developing advanced analytics, and establishing data governance. The ideal candidate will have 10+ years of data leadership, technical expertise, strategic vision, strong business acumen, leadership skills, and a passion for instilling a data-driven culture. Roo offers competitive compensation, comprehensive benefits, and a mission-driven environment.

Senior Full Stack Engineer

Company: Roo

Location: Remote

Posted Jan 27, 2025

Roo is a B2B labor marketplace in animal healthcare that connects veterinary professionals with hospitals through innovative technology. The company aims to revolutionize the industry by combining healthcare expertise with Silicon Valley talent. They are seeking a Senior Full Stack Software Engineer to develop new features using cutting-edge technologies. The role involves working remotely with occasional travel to San Francisco. Key responsibilities include collaborating with cross-functional teams, participating in architectural discussions, writing maintainable code, and staying updated on emerging technologies. The ideal candidate has a minimum of five years of hands-on experience in web application development, excellent problem-solving skills, strong communication abilities, and expertise in backend and frontend technologies.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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