Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Sales Relationship Manager - West Coast

Company: StarCompliance

Location: Remote

Posted Jan 27, 2025

StarCompliance is a user-friendly platform that simplifies regulatory compliance for enterprise financial institutions. The Relationship Manager role involves cultivating strong client relationships, managing client operating environments, and driving revenue growth. The ideal candidate should have sales experience in a SaaS business, excellent communication skills, and the ability to identify new business opportunities. A background check is required due to the sensitive nature of the work.

Senior Software Developer - Envysion (Device)

Company: Motorola Solutions

Location: Remote

Posted Jan 27, 2025

Motorola Solutions is a global company focused on public safety and enterprise technologies, including critical communications, video security, and command center solutions. They are seeking a Software Engineer to join their growing organization. The role involves developing highly scalable cloud-based applications, designing integrations with security devices, enhancing product features, and ensuring high uptime and reliability. The ideal candidate should have 4+ years of software development experience, 3+ years with technologies like ONVIF or MQTT, 3+ years with Linux, 2+ years in a cloud-hosted environment, and 1+ year with IoT technologies. JavaScript development skills and knowledge of video or media technologies are a plus.

Head of Global Operations

Company: Tala

Location: Remote

Posted Jan 27, 2025

Tala, a fintech company, is expanding its product offerings and crypto services across multiple continents. The company, which has served millions of customers in Kenya, the Philippines, Mexico, and India, is seeking a Head of Global Operations to oversee collections and customer support functions. The role involves strategic leadership, functional ownership, execution oversight, and team management. The ideal candidate should have extensive experience in outbound contact centers, strong analytical skills, and a customer-centric mindset. Tala is committed to building a diverse and inclusive financial ecosystem.

Software Engineer (Golang/React)

Company: Applied Systems

Location: Remote

Posted Jan 27, 2025

Applied Systems Inc, a global leader in insurance technology, is seeking a Software Engineer with expertise in Golang and React. The role involves developing and maintaining robust web applications and microservices, collaborating with architects and Scrum team members, and delivering high-quality technical solutions. The ideal candidate should have experience in software development languages, a strong understanding of web development cycles, and proficiency in microservice architecture, cloud computing, and related technologies. Excellent communication skills and problem-solving abilities are also required. Benefits include health insurance, retirement savings plans, work-life balance, and opportunities for career growth.

Consultant/Engineer - EV Charging & Smart Energy

Company: P3 USA, Inc.

Location: Remote

Posted Jan 27, 2025

The job posting is for a consulting engineering and testing project role in the electric mobility ecosystem. The role involves supporting clients in development or testing of new hardware components, conducting test drives and charging tests with electric vehicles, software implementation support, system integration, market analysis, business model analysis, rollout management of charging infrastructure, and data analytics. The ideal candidate should have a bachelor's degree in engineering or science, 2+ years of experience in the electric mobility ecosystem, strong technical knowledge of charging technologies, project management skills, problem-solving abilities, and excellent communication skills. The company offers competitive salary, benefits, mentorship programs, and opportunities for career growth and travel.

Machine Learning Engineer, Optimizer

Company: EDO

Location: Remote

Posted Jan 27, 2025

EDO is a leading TV outcomes company that connects convergent TV airings to consumer behaviors predictive of future sales. The company empowers the advertising industry to optimize media impact, creative performance, and know the fair value of every impression across linear and streaming platforms. EDO is seeking a Machine Learning Engineer with at least 5 years of experience in machine learning engineering, software engineering, or data science. The role involves improving modeling pipelines for the Ad EnGage product, which measures the effectiveness of advertising by analyzing various data sources. The ideal candidate should have strong knowledge of columnar databases, high-performance data processing in Python, and Python memory and runtime optimization.

Senior Software Developer - Envysion (Device)

Company: Motorola Solutions

Location: Remote

Posted Jan 27, 2025

Motorola Solutions, a global company, is seeking a Software Engineer for its Envysion division. The role involves developing scalable cloud-based applications, integrating with security devices, enhancing product features, and ensuring high uptime and reliability. The ideal candidate should have 4+ years of software development experience, proficiency in Linux, and experience with cloud environments like AWS or Azure. JavaScript skills and knowledge of video technologies are a plus. The company offers competitive benefits and an inclusive culture.

Customer Success Manager

Company: Cendyn

Location: Remote

Posted Jan 27, 2025

The Customer Success Manager role involves managing customer relationships, implementing engagement strategies, monitoring performance indicators, resolving issues, and promoting customer education and satisfaction. The ideal candidate should have proven experience in Customer Success or Account Management, strong analytical skills, and proficiency in CRM tools like SalesForce. The position requires full-time work, Monday through Friday, and may involve travel based on customer and business needs.

Senior Software Engineer

Company: SheerID

Location: Remote

Posted Jan 27, 2025

SheerID is seeking a Senior Software Engineer with a strong background in Java and data analysis to lead the design and implementation of complex software solutions. The role involves mentoring colleagues, driving technical excellence, and contributing to architectural decisions. The company values diversity and inclusion, and offers a collaborative environment with opportunities for continuous learning and growth.

Robotic Process Automation (RPA) Technical Lead

Company: Privia Health

Location: Remote

Posted Jan 27, 2025

Privia Health is hiring an RPA Technical Lead to oversee an Agile team in designing, developing, and deploying Robotic Process Automation (RPA) software systems. The ideal candidate should have 7+ years of IT development experience, 3+ years of Technical Lead experience, and 2+ years of UI Path experience. The role involves leading an agile team, mentoring developers, and ensuring efficient integration of programming deliverables. The salary range is $111,000 - $138,000 in base pay, exclusive of bonuses and benefits. Privia Health is committed to fostering a diverse and inclusive work environment.

Associate Big data engineer

Company: MetLife

Location: Remote

Posted Jan 27, 2025

MetLife is seeking a high-performing data and analytics professional to join its Global Advanced Analytics and Research Center (GARC) in Hyderabad, India. The role involves driving and supporting the development and deployment of actionable, high-impact data and analytics solutions across various enterprise functions and lines of business. The professional will work with cutting-edge technologies and frameworks to process data, create data pipelines, and collaborate with the data science team to operationalize end-to-end machine learning and AI solutions. Key responsibilities include contributing to the build-implementation of data ingestion and curation processes, supporting the ingestion of huge data volumes, and collaborating with cross-functional teams to build data enablement solutions.

Strategic Finance Associate

Company: Shields Health Solutions

Location: Remote

Posted Jan 27, 2025

Shields Health Solutions is a leading specialty pharmacy integrator and accelerator, recognized as a Great Place to Work for four consecutive years and awarded US Fortune Best Workplaces in Health Care, Millennials, and Women. The company prides itself on its culture of inclusion and kindness, improving lives and elevating performance. The Strategic Finance team, reporting to the Senior Director of Strategic Finance, focuses on cross-functional finance strategy and business projects, building financial infrastructure for the rapidly growing company. The Strategic Finance Associate will work closely with the C-Suite and other leaders, handling investor communications, producing financial reports, and identifying growth opportunities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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