Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Technical Lead

Company: PerfectServe

Location: Remote

Posted Jan 27, 2025

PerfectServe is a rapidly growing company offering solutions in clinical communications, scheduling, and patient engagement. They are featured on the Inc 5000 list and have seen an 88% growth rate over the past three years. The Technical Lead role involves providing technical expertise, managing escalated service issues, and collaborating with the Support Center staff. The ideal candidate should have excellent technical skills, experience in healthcare or clinical workflows, and strong communication and customer service abilities.

Senior Product Designer (f/m/x) - remote

Company: refurbed

Location: Remote

Posted Jan 27, 2025

Refurbed, a European marketplace for refurbished products, is seeking a Senior Product Designer to join their Category Management & Discovery squad. The role involves designing user-friendly experiences, improving matching rates, and collaborating with various teams. Refurbed values a user-centered design process, continuous learning, and a healthy work-life balance. They offer professional development opportunities, remote work flexibility, and an inclusive company culture.

UX Designer I

Company: Lucid Software

Location: Remote

Posted Jan 27, 2025

Lucid Software, a leader in visual collaboration, is seeking a UX Designer with 1+ years of professional experience. The role involves designing workflows, interactions, and paradigms to help teams see and build the future. Responsibilities include designing experiences that improve product value, understanding customer problems, and communicating user intents. The ideal candidate should have a sound knowledge of core design methods, ability to design in various contexts, and experience in an AgileScrum environment. A bachelor's degree or equivalent experience in a related field is preferred. Lucid values diversity and inclusivity, and is an equal opportunity employer.

Sr. Software Engineer

Company: SamCart

Location: Remote

Posted Jan 27, 2025

SamCart is an eCommerce software platform designed for creators by creators, aiming to help them build profitable digital businesses. The company values software craftsmanship, empathy, and continuous learning. They are seeking a Senior Software Engineer with full-stack experience, expertise in multiple programming languages, and a commitment to software craftsmanship principles. SamCart offers a supportive work environment with unlimited PTO, health insurance, and a focus on career growth and development.

AEM Technical Architect (on site)

Company: Blue Acorn iCi

Location: Remote

Posted Jan 27, 2025

Blue Acorn iCi, a digital consultancy, is seeking an AEM Technical Architect with Alpine JS experience to work onsite in Bellevue WA, Atlanta GA, or Overland Park KS. The role involves providing senior technical leadership on multiple complex Adobe Experience Manager projects, analyzing technical requirements, defining integration points, and leading technical deep dives. The ideal candidate should have 5+ years of web content management system experience, strong Java/J2EE/JSP experience, and a Bachelor's degree in Computer Science or equivalent. Preferred skills include AEM Developer or Architect certification and additional technical certifications.

Application Security Engineer II

Company: Spring Health

Location: Remote

Posted Jan 27, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver best-in-class outcomes for their employees. They offer a comprehensive suite of mental health services, including therapy, coaching, medication, and more. Their innovative platform has generated a net positive ROI for employers and has a current valuation of $33 billion. They are seeking an Application Security Engineer II to join their Security team, with a focus on vulnerability management, penetration testing, and secure application design. The role requires at least 2 years of experience in application security engineering, hands-on experience with various programming languages, understanding of cloud architecture, and knowledge of common application vulnerabilities.

Partnerships Ops Analyst

Company: Offchain Labs

Location: Remote

Posted Jan 27, 2025

Offchain Labs is a company committed to leading a movement in blockchain technology, aiming to create a decentralized, secure, and transparent future. They are looking for innovative thinkers and doers to join their team, which is responsible for the flagship product Arbitrum One, a dominant force in Ethereum scaling. The company is expanding its team following successful funding rounds and offers a remote-first global workforce, along with various perks such as a professional reimbursement program, medical benefits, and a wellness stipend. They emphasize their commitment to diversity and equal opportunity.

Dementia Specialist - Advisor Role

Company: Neura Health

Location: Remote

Posted Jan 27, 2025

Neura Health is a venture-backed startup aiming to enhance access and quality of care for neurologic conditions. They have raised $103m from top investors and serve major conditions like headache, migraine, sleep disorders, epilepsy, and others. Their platform provides tools for effective patient-provider relationships, with a goal to improve outcomes and reduce costs. Neura is currently seeking a dementia care advisor with specific qualifications and time commitment. The company's leadership includes CEO Liz Burstein and CTO Sameer Madan, both with extensive experience in tech and health tech.

Junior Project Manager

Company: Kadena

Location: Remote

Posted Jan 27, 2025

Kadena is hiring a Junior Project Manager for its Business Development team. The role involves coordinating and managing day-to-day operations of business development projects, facilitating collaboration across cross-functional teams, and ensuring projects are delivered on time and within budget. The ideal candidate should have experience in project coordination, proficiency with project management tools, and strong leadership and communication skills. Kadena offers a competitive salary, comprehensive benefits, and a culture that values diversity, work-life balance, and teamwork.

754 -Digital Designer

Company: GoFasti

Location: Remote

Posted Jan 27, 2025

GoFasti, a Talent as a Service company, is seeking an English-fluent Digital Designer with 4+ years of digital design experience. The role involves designing static banner ads for various digital platforms, creating visually compelling designs for promotions, and collaborating with marketing teams. The ideal candidate should have proficiency in Figma and Adobe Creative Suite, strong attention to detail, and excellent communication skills. The salary range is from USD $1000 to $1300 per month, depending on seniority and skillset. The position is for an independent contractor, working remotely, and includes a trial period of 3 months.

Senior FinOps Engineer

Company: Upwork

Location: Remote

Posted Jan 27, 2025

Upwork, a global work marketplace, is seeking a Senior FinOps Engineer to optimize cloud spending and foster a cost-conscious culture. The role involves developing and implementing FinOps strategies, collaborating with cross-functional teams, creating reporting dashboards, and staying updated on cloud cost management trends. The ideal candidate should have 5+ years of experience in DevOps or cloud infrastructure roles, with at least 2+ years in FinOps, proficiency in Python, AWS, and GCP, and a passion for identifying cost-saving opportunities.

Software Engineer

Company: SSV Labs

Location: Remote

Posted Jan 27, 2025

SSV Labs is a rapidly growing startup that applies Distributed Validator Technology to enhance Ethereum staking security and decentralization. They offer an open infrastructure for splitting and distributing a validator key across multiple non-trusting nodes. The company is seeking a Software Engineer with at least 3 years of backend development experience, strong knowledge of Node.js, and experience with relational and non-relational databases. The role involves developing off-chain modules for Ethereum-based technologies and contributing to a high-scale, big-data, cloud-based platform. SSV Labs promotes a transparent environment with innovative technologies, offering opportunities for career growth and learning from industry leaders.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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