Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Director of Product

Company: Bread

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Program Supplier Quality Engineer

Company: RTX

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Regional Sales Engineer (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Field Sales Senior Manager (Hybrid)

Company: Equinix, Inc

Location: Phoenix, AZ / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Director of Marketing, CNCF

Company: The Linux Foundation

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Consultant or Assistant Director, Product Analysis, Umbrella

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Select Major Account Executive EST/CST - (San Antonio, TX)

Company: Samsara Inc.

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Director, R&D Change Management Communications

Company: Twilio

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse
unleash the full power of edge devices bridge the digital divide trusted by major customers like ChickfilA and Delta Airlines

Technical Support Manager

Company: Ditto Live

Location: Remote

Posted Jan 25, 2025

Ditto, a fast-growing startup with a mission to empower edge devices, is seeking a Technical Support Manager. The role involves leading a global support team, optimizing support practices, and delivering exceptional customer service to Fortune 500 clients. Key responsibilities include managing daily operations, developing support workflows, collaborating with internal teams, and driving continuous improvement in the customer support platform. The ideal candidate should have a Bachelor's degree in Computer Science or related fields, 5+ years of experience managing a support team in an infrastructure software company, and a strong understanding of SaaS platforms and cloud infrastructure. Familiarity with CRM and customer support software, excellent leadership skills, and the ability to analyze data and create strategies are also required. Benefits include competitive salaries, stock options, comprehensive health coverage, flexible vacation policy, and a 401k plan. Ditto is an equal opportunity employer committed to providing reasonable accommodations for qualified individuals with disabilities.

View Details Apply on BuiltIn

Cust Svc Support Rep-11am-8pm EST Remote (Patient Customer Service)

Company: Labcorp

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Analista Sênior de Sucesso do Cliente ( Rio de Janeiro)

Company: Equinix, Inc

Location: Rio de Janeiro, Brazil / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Advisory Solution Consultant

Company: ServiceNow

Location: Toronto, Canada / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages

All Technical Support Jobs 1,247 jobs All Jobs in Remote 5,484,051 jobs Technical Support in Other US Location 4,770,194 jobs Technical Support in New York City, NY 1,267,266 jobs Technical Support in Multiple Locations 1,120,254 jobs Technical Support in USA 1,002,793 jobs Technical Support in Washington DC 772,970 jobs Technical Support in Chicago, IL 743,342 jobs Travel in Remote 79,922 jobs Full Time in Remote 46,687 jobs Retirement Plan in Remote 43,124 jobs 401(K) in Remote 38,310 jobs Health Insurance in Remote 35,548 jobs Life Insurance in Remote 33,616 jobs