Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Azure Data Modeler

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 25, 2025

National Accounts Manager, Specialty Brokerage

Company: F&G

Location: Remote

Posted Jan 25, 2025

This role involves managing relationships with National Accounts VP and key Specialty Brokerage accounts, requiring a deep understanding of FampG processes, systems, and resources. The position involves developing sales reports, attending conferences, and traveling to foster relationships. Key responsibilities include managing sales and marketing expectations for IMOs, recruiting and managing Key Accounts, and preparing management reports. The ideal candidate should have a Bachelor's degree, preferably in Business or Marketing, and 3+ years of key account management experience. Strong communication, presentation, and project management skills are required, along with insurance industry knowledge and PC skills.

Implementation Engineer

Company: Highnote

Location: Remote

Posted Jan 25, 2025

Highnote, founded in 2020 by a team from Braintree PayPal and Lending Club, is an all-in-one card issuer processor and program management platform. They've raised over $145M and have a team of 125+ employees. Highnote aims to help digital-first organizations grow by issuing and processing payment cards. They operate with core values of customer obsession, executional excellence, and intentional inclusion. Highnote is building a unique Technical Sales organization to lead technical work streams with customers, solve complex problems, and define the company's future. The role involves owning technical relationships, building proofs of concept, and driving the product roadmap. Qualifications include strong technical expertise, experience in customer-facing roles, and FinTech/payments experience. Highnote offers flexible paid time off, healthcare coverage, 401k, parental leave, equity, and a competitive compensation package. They are a diverse and inclusive company committed to growing a diverse team.

Advisory Solution Consultant - State and Local

Company: ServiceNow

Location: Salt Lake City, UT / Remote

Posted Jan 25, 2025

HSEE Coordinator

Company: Cypress Creek Renewables

Location: Remote

Posted Jan 25, 2025

Cypress Creek Renewables is seeking an experienced HSSE Coordinator to enforce safety policies, promote a strong safety culture, and ensure compliance with OSHA guidelines. The role involves policy enforcement, safety culture promotion, employee training, safety meetings, compliance monitoring, risk assessment, incident response, audits, preventative measures, and facility oversight. The ideal candidate should have 35 years of experience in a similar role, strong understanding of OSHA electrical safety standards, proficiency in Microsoft Office, analytical skills, organizational skills, critical thinking abilities, teamwork, and excellent communication skills. The company offers competitive benefits including PTO, 401k match, comprehensive health insurance, wellness stipend, tuition reimbursement, and more. Cypress Creek Renewables is an equal opportunity employer.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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