Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Site Reliability Engineer, Loom

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 24, 2025

Analytics Solutions Engineer

Company: Nomi Health

Location: Remote

Posted Jan 24, 2025

Nomi Health, founded in 2019, aims to make healthcare accessible and affordable by cutting costs, confusion, and complexity. Their platform, Artemis, empowers employers to reduce spend, improve quality, and drive outcomes. They seek an experienced Analytics Solutions Engineer to lead product demos, act as a trusted advisor, and collaborate with sales and technical teams. The ideal candidate will have a proven track record in health benefits analytics, excellent communication skills, and experience working with sales teams.

iOS Engineer

Company: Wealthfront

Location: Remote

Posted Jan 24, 2025

Wealthfront is seeking iOS Engineers for a remote or hybrid role in Palo Alto, CA. The successful candidate will design and develop new features for the iOS app, collaborate with cross-functional teams, and work with backend APIs. The role involves building a premier native iOS application, designing reusable REST APIs, and ensuring smooth operation in production. Required skills include 2-6 years of iOS development experience, proficiency in Swift, and experience with UIKit or SwiftUI. Wealthfront offers a competitive salary, benefits, and opportunities for professional growth.

SR SALES EXECUTIVE, NEW LOGO

Company: UKG

Location: Boise, ID / Remote

Posted Jan 24, 2025

Regional Sales Manager, Voluntary Benefits

Company: MassMutual

Location: Kansas City, MO / Remote

Posted Jan 24, 2025

Senior Frontend Software Engineer

Company: Atlassian

Location: Gdańsk, Poland / Remote

Posted Jan 24, 2025

Atlassian is seeking a Senior Software Engineer with Frontend skills for a fully remote role based in Poland. The ideal candidate will have 7+ years of experience with JavaScript, HTML5, CSS, and modern frameworks like React, AngularJS, or Vue. They will drive large projects, collaborate with cross-functional teams, and contribute to code reviews and documentation. Atlassian values diversity and offers comprehensive perks and benefits.

Commercial Litigation Attorney

Company: UKG

Location: Sebring, FL / Remote

Posted Jan 24, 2025

UKG, a leading global software company, is seeking a Commercial Litigation and Employment Law Attorney. The role involves collaborating with business stakeholders, managing relationships with outside counsel, advising HR on employment law, and drafting employment-related documents. UKG offers comprehensive benefits, an inclusive culture, and opportunities for professional growth. The company is committed to diversity and equal opportunity.

Implementation Consultant

Company: Funnel Leasing

Location: Remote

Posted Jan 24, 2025

Funnel Leasing Inc. is hiring for a full-time Implementation Consultant position that can be done remotely from anywhere in the US. The role involves successful onboarding and implementation of Funnel software products, managing multiple projects and customers simultaneously, and working closely with supporting roles. The company offers competitive benefits, including health insurance, retirement plan, unlimited PTO, and a remote-first work culture. The ideal candidate should have a Bachelor's degree, 3+ years of customer-facing consulting experience, and strong communication skills. Funnel is committed to diversity and encourages applications from candidates who may not meet every qualification.

Solutions Architect, Workday Security

Company: DoorDash

Location: Remote

Posted Jan 24, 2025

DoorDash's People Technology team is seeking a Solutions Architect, Workday Security with extensive experience in Workday Security and Reporting. The role involves designing, implementing, and maintaining secure and scalable security architectures for the People organization. The ideal candidate will have 5-7 years of HRIS implementation/configuration experience, both domestically and internationally, and a strong understanding of HR data processes, security, and compliance standards. They should be self-motivated, analytical, and comfortable in a fast-paced environment. The role offers a competitive salary range and comprehensive benefits package.

Staff Engineer (Fleet Performance)

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

DigitalOcean is seeking a passionate and experienced professional to join their fleet performance team. The role involves optimizing and enhancing core system performance, leveraging AI/ML solutions, and ensuring data accuracy and accessibility. Key responsibilities include developing performance metrics, collaborating with hardware engineering teams, and advancing virtualization technologies. The ideal candidate will have a degree in Computer Science or related field, extensive knowledge of Linux kernel, hypervisors, and open-source operating systems, and proficiency in Go, Python, and/or Ruby. DigitalOcean offers a competitive salary, benefits, and opportunities for career development and growth.

Lead Analyst

Company: Digital FastForward

Location: Remote

Posted Jan 24, 2025

Digital FastForward Inc is a consulting firm specializing in AI and Intelligent Automation. They aim to help clients unlock $1 billion in value over the next decade. The company values passion, courage, creativity, teamwork, and inclusivity. They seek experienced professionals with Pega certification, strong business acumen, and Agile Scrum experience. US Citizenship or Green Card is required.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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