Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Senior IT Architect

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 24, 2025

Kyndryl is seeking an Infrastructure Architect for a technical leadership role. The role involves understanding client needs, designing solutions, and leading implementation. The position offers opportunities for growth, learning, and certifications. Kyndryl values diversity and inclusivity, providing state-of-the-art resources and benefits. The ideal candidate should have a growth mindset, customer focus, and excellent communication skills.

Security Solutions Executive

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW is offering a Security Solutions Executive position with a competitive salary range of $115,200 to $148,000. The role involves selling security services and products, expanding CDW Security's customer base, and achieving revenue targets. The ideal candidate should have a Bachelor's degree, 10+ years of experience in security services, and mastery of at least seven security focus areas. Key responsibilities include developing strategies, cultivating relationships, and providing accurate sales pipeline updates. CDW is a leading technology solutions provider with a culture that values expertise, empowering leadership, and diverse perspectives.

Business Development Representative

Company: Autodesk

Location: Dublin, Ireland / Remote

Posted Jan 24, 2025

Product Specialist

Company: WEX

Location: Remote

Posted Jan 24, 2025

Payzer, a WEX Company, is seeking a Product Specialist for its PayzerCare Team. The role involves helping customers solve complex business problems using Payzerware, an end-to-end Field Service Management platform. Key responsibilities include assisting with software integration, capturing customer feedback, and identifying new product features. The ideal candidate is a bright, inquisitive, and tenacious problem solver with strong communication skills and a genuine interest in financial services and payment/field management technology. Previous experience in software support, Quickbooks, field management software, and the HVAC, Plumbing, or Electrical industry is highly valued. The base pay range is $21.00 - $27.00, with additional benefits including health insurance, retirement savings plan, and more.

Senior Network Engineer

Company: DraftKings

Location: Remote

Posted Jan 24, 2025

The company is seeking a Senior Network Engineer to enhance and maintain global network infrastructure, focusing on managing critical network equipment and implementing cloud networking in AWS and GCP. The role involves designing and implementing new remote sites, troubleshooting network issues, and collaborating with cross-functional teams. The ideal candidate should have at least 7 years of hands-on experience with routing, switching, and firewalls, proficiency in AWS and GCP cloud networking, and experience with tools like Terraform, FortiManager, and DataDog. The company offers a competitive salary range of $124,400 - $155,500 USD, plus bonus, equity, and benefits.

Senior Underwriter

Company: Unum Group

Location: Remote

Posted Jan 24, 2025

Unum, a Fortune 500 company and leading provider of employee benefits, is seeking a Senior Underwriter. The role involves evaluating and selecting risk for profitable business acquisition and retention, partnering with sales teams, and providing excellent customer service. Unum offers a comprehensive benefits package including health, vision, dental, disability insurance, a 401(k) plan with employer match, and more. The ideal candidate will have a Bachelor's degree, relevant business experience, and strong technical expertise in risk selection. Key skills include proficiency in underwriting, understanding of sales/distribution processes, and strong communication and organizational abilities.

Content Syndication Specialist

Company: Gamurs Group

Location: Remote

Posted Jan 24, 2025

The Content Syndication Specialist at GAMURS Group is a part-time role responsible for supporting the company's audience development and user growth strategies. The role involves establishing and managing syndication relationships and partnerships, serving as the primary point of contact with external syndication partners, and tracking and reporting the success of syndication efforts. The ideal candidate should have a college degree, preferably in publishing, content syndication, or content marketing, and at least one year of relevant experience. Strong communication, analytical, and relationship management skills are required.

Sales Associate - Bowling Green, KY - Sports Medicine

Company: Stryker

Location: Remote

Posted Jan 24, 2025

Stryker, a leading medical technology company, is seeking a sales associate for its Sports Medicine specialty. The role involves assisting in the sales, promotion, and marketing of Stryker products, educating healthcare professionals on product usage, and distinguishing Stryker products from competitors. The ideal candidate should have 0-2 years of outside sales experience, preferably in a medical field, and a B.A. or B.S. degree. Key attributes include confident communication, charismatic networking, strategic closing, trusted partnership, and competitive achievement. The role requires medium work, occasional overnight travel, and the ability to negotiate terms with customers. Stryker offers a collaborative culture, quality products, career development, and comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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