Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Senior Oncology Account Specialist GU Kansas City

Company: Pfizer

Location: Kansas City, MO / Remote

Posted Jan 24, 2025

Pfizer is seeking a Senior Oncology Account Specialist (SOAS) with extensive pharmaceutical sales or oncology healthcare professional experience. The role involves promoting Pfizer's product portfolio, educating healthcare providers, and improving patient experience. The ideal candidate should have a BA/BS degree or equivalent experience, a valid US driver's license, and a proven track record in sales or healthcare. Preferred qualifications include oncology sales experience, a master's degree, and advanced healthcare professional degree. The position offers a competitive salary range, quarterly sales incentive bonus, and comprehensive benefits. The territory includes the Kansas City area.

OCM Junior Consultant

Company: Kyndryl

Location: Boulder, CO / Remote

Posted Jan 24, 2025

Senior Information Systems Engineer

Company: Autodesk

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Autodesk is seeking a Senior Information Systems Engineer to join their Collaboration Services team. The role involves automating business processes, participating in technical design, and managing ongoing feature changes in collaboration applications. The engineer will oversee the administration and integration of collaboration platforms, work with internal and external partners, and ensure efficient, secure, and practical solutions. The position requires 5-7+ years of technology support experience, extensive experience with Microsoft suite administration, and knowledge of collaboration security frameworks. Autodesk values a culture of belonging and offers a competitive compensation package.

Data Systems Lead

Company: Liftoff

Location: Reedley, CA / Remote

Posted Jan 24, 2025

(Associate) Director Pharmacovigilance Systems

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a digital transformation lead to bridge the gap between Pharmacovigilance (PV) and IT, enabling reliable, compliant, and efficient pharmacovigilance services. The role involves experience in PV System Validation, Argus Safety Database migration, and reporting tools like OBIEE and Analytics. The candidate should have experience in Audits and Inspections, strong communication skills, and a broad understanding of PV along with global regulatory requirements. A Bachelor's degree or equivalent with 5+ years of safety experience and 3+ years of leadership responsibility is required. The mission is to make the world healthier, cleaner, and safer through innovative drug discovery processes.

Regional Sales Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific Inc. is seeking a Regional Sales Manager - MCS Industrial Markets for the Italy-Milano area. The role involves achieving sales targets, developing lead generation strategies, and selling analytical instruments like handheld XRF and LIBS spectrometers. The ideal candidate should have at least 5 years of sales experience, proficiency in Italian and English, and a strong understanding of industrial markets. The position requires extensive travel, up to 60% of the time, and collaboration with various business units. The company offers an unmatched combination of innovative technologies, purchasing convenience, and comprehensive support.

Director, Sales - Philippines

Company: Equinix, Inc

Location: Manila, Philippines / Remote

Posted Jan 24, 2025

Technical Support Engineer

Company: The Washington Post

Location: Washington, DC / Remote

Posted Jan 24, 2025

The Technical Support Engineer role at Arc XP involves handling complex technical escalations, debugging production issues, partnering with engineering teams, maintaining a knowledge base, analyzing support trends, and providing technical guidance. Required skills include 2+ years of B2B technical support experience in a SaaS environment, proficiency in a programming language, experience with modern web technologies, incident management, and excellent communication skills. The Washington Post offers competitive benefits, including medical, dental, vision coverage, pension, 401(k) match, vacation, sick leave, holidays, parental leave, mental health resources, and more. The salary range is $74,200.00 - $123,600.00 USD Annual.

Commercial Account Manager - Public Sector

Company: Forcepoint

Location: Remote

Posted Jan 24, 2025

Forcepoint, a leading global cybersecurity company with 20+ years of experience, 2.7k employees, and 11k+ customers, is seeking a Commercial Account Manager for its Public Sector Team. The role involves setting sales strategies, identifying leads, and closing business in the Network Edge portfolio. The ideal candidate should have proven cybersecurity experience, preferably in the US Public Sector, and a technical background in security software and hardware. Responsibilities include understanding customer priorities, proposing Forcepoint solutions, managing accounts, and meeting or exceeding sales quotas. The company values diversity and inclusivity, encouraging applicants who align with their mission but may not meet every requirement.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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