Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Sr Enterprise Account Executive, Manufacturing

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 24, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job posting is for a sales role in Southern California, requiring 10+ years of enterprise software sales experience, a proven track record of exceeding sales targets, and the ability to build relationships with C-suite personas. The role involves developing account strategies, overseeing client relationship mapping, and being a trusted advisor to customers. The position offers a competitive base pay, equity, variable compensation, and benefits.

Senior Software Engineer, Core

Company: Ava Labs

Location: New York, NY / Remote

Posted Jan 24, 2025

Sales Development Manager

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Manager, Executive Communications

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an Executive Communications professional. The role involves writing engaging communications assets, supporting editorial strategy, tracking trends, and collaborating with various teams. The ideal candidate has a Bachelor's degree, 5-7 years of communications experience, strong project management skills, and the ability to innovate and produce measurable results. The position offers a competitive salary, benefits, and opportunities for career growth.

Recruiter (Oil & Gas, Midstream)

Company: Workrise

Location: Remote

Posted Jan 24, 2025

Workrise is seeking a Recruiter for the Oil and Gas Midstream team. The role involves sourcing workers, reviewing resumes, and finding job opportunities across various categories and roles. The recruiter will collaborate with the worker recruiting and sales teams to maintain a pipeline of workers for quick and efficient delivery to clients. The position requires a Bachelor's degree, 2+ years of client-facing experience, and 3+ years in the Oil and Gas industry. The recruiter will also support the Workforce team, provide market trends, and communicate effectively with various audiences. The role involves travel, use of office equipment, and computer programs. The recruiter should be able to lift up to 25 lbs.

Digital Transformation Leader

Company: GE Aerospace

Location: Boston, MA / Remote

Posted Jan 24, 2025

Field Scientist, Applications - Ion Chromatography

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a highly qualified and self-motivated individual to support their latest generation Ion Chromatography (IC) instrumentation as a field-based Application Scientist. The role involves providing training, technical support, and applications assistance to customers. The candidate will work within a multi-disciplinary matrix team and have the opportunity to travel up to 75% within Central and South United States, with occasional international travel. The ideal candidate should have a bachelor's degree in chemistry or a related field, 3+ years of hands-on IC experience, and excellent communication skills. Thermo Fisher Scientific offers competitive remuneration, benefits, and a range of employee perks.

Regulatory Affairs Manager - Medical Devices

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Clinical Trial Reg Affairs Manager specializing in medical devices and diagnostics. The role involves developing regulatory strategies, supporting product development, and working across the full product lifecycle. Responsibilities include understanding and interpreting regulatory requirements, authoring pre-submissions, reviewing protocols, drafting product technical documentation, and preparing IDE submissions. The ideal candidate should have a Bachelor's Degree, solid understanding of global regulatory requirements, experience with therapeutic medical devices, and proven experience in authoring FDA marketing applications. Excellent communication, project management, and analytical skills are required. Thermo Fisher Scientific offers competitive remuneration, healthcare, and a range of employee benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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