Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Wind Technician - Travel (United States)

Company: GE Vernova

Location: Boston, MA / Remote

Posted Jan 24, 2025

Human Evaluator (Contract)

Company: Roblox

Location: Remote

Posted Jan 24, 2025

Roblox is seeking a self-motivated individual with at least 1+ years of experience in Roblox development or similar platforms. The role involves classifying content, testing new features, and providing detailed feedback. The ideal candidate should have strong knowledge of Roblox Studio, proficiency in Lua, and excellent communication skills. Benefits include industry-leading compensation, excellent health coverage, a rewarding 401k program, and flexible vacation policy. The position is fully remote and offers opportunities to shape the future of human interaction.

ESB Integration Engineer

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems. They are committed to creating a more equitable, inclusive world. The Software Engineering - Development role involves designing, developing, and implementing cutting-edge software solutions. The ideal candidate should have 6+ years of experience with integration protocols, proficiency in creating message flows, and expertise in implementing security measures. Kyndryl offers opportunities for career growth, with potential to advance to roles like Principal Engineer or Vice President of Software. The company values diversity and inclusivity, providing state-of-the-art resources and benefits to support employees.

Agency CMBS Desk Head - Director

Company: Deutsche Bank

Location: New York, NY / Remote

Posted Jan 24, 2025

Deutsche Bank is seeking an Agency CMBS Desk Head (Director level) for their New York office. The role involves acting as a market maker in Agency CMBS Bonds, providing liquidity to clients, and supporting Deutsche Bank's new issue business. The successful candidate will lead a team, build client relationships, manage market risk, and generate trade ideas. Deutsche Bank offers a diverse and inclusive environment, a hybrid working model, competitive compensation, and various benefits including health and wellbeing benefits, retirement savings plans, and family building benefits.

Senior Managing Consultant

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Senior Managing Consultant with extensive IT strategy and cloud technology expertise. The role involves delivering value to customers and Kyndryl by applying deep domain, technology, and industry expertise to analyze issues and create innovative solutions. The consultant will guide customers in adopting major cloud and non-cloud technologies, advise on technology options, and help make strategic choices. They will also lead a team of consultants and architects, facilitate workshops, and capture lessons learned to update methodologies. The ideal candidate should have consulting experience with a 'big 4' firm, knowledge of major cloud technologies, and subject matter expertise in at least three domains. They should possess strong analytical skills, presentation skills, and understanding of DevSecOps, Agile, and Scrum.

Procurement Specialist

Company: ADVATIX

Location: Remote

Posted Jan 24, 2025

The job posting is for a Procurement Specialist role, which is a key position in the Supply Chain team. The role involves managing complex procurement processes, developing strategic sourcing initiatives, negotiating high-value contracts, and maintaining strong vendor relationships. The ideal candidate should have a Bachelor's degree in business, supply chain management, or a related field, with a minimum of eight years of experience in procurement, preferably in the fulfillment/warehousing sector. The role requires excellent leadership, communication, and interpersonal skills, and the ability to thrive in a fast-paced environment. The company, Advantix® Inc, is a leading provider of e-commerce Supply Chain and Logistics Consulting Services and Solutions, committed to an inclusive workplace.

Site Engagement Director

Company: Tilda Research

Location: Remote

Posted Jan 24, 2025

Tilda Research is seeking an experienced Principal Investigator with an internal or family medicine background for its Birmingham AL site. The role involves conducting and overseeing studies, ensuring patient safety, maintaining compliance with regulatory requirements, and contributing to the growth of the research site. Tilda also seeks a Site Engagement Director to manage a team of associates, deliver essential services to clinical research sites, and drive onboarding and operational excellence. The ideal candidates should have strong interpersonal and communication skills, exceptional organizational and problem-solving skills, and proficiency in navigating clinical trial systems. Minimum of 10 years in clinical research and an active medical license in California are required.

Area Sales Manager- New England

Company: Intuitive

Location: Nashua, NH / Remote

Posted Jan 24, 2025

Intuitive is a company dedicated to minimally invasive care, utilizing ingenious technology and robotic-assisted surgery. They aim to foster an inclusive and diverse team, committed to making a difference in healthcare. The da Vinci® Area Sales Manager role involves selling the da Vinci® Surgical System to hospitals, requiring knowledge of robotics, solution selling skills, and the ability to build a team of advocates. The ideal candidate should have a Bachelor's degree, minimum 5 years of sales experience, preferably in healthcare or capital sales, and a proven track record in capital medical equipment sales. They must possess excellent interpersonal and communication skills, and be able to travel up to 50%.

Team Lead - iSeries Operations

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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