Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Inside Sales Representative - Debt Consultant

Company: Achieve

Location: Houston, TX / Remote

Posted Jan 24, 2025

Achieve is offering a New Member Enrollment Sales role with the opportunity to impact people's lives by guiding them through their financial journey. The role involves receiving and contacting warm leads, following a consultative selling approach, and collaborating with underwriting teams. The company provides exceptional on-the-job training, continuous education, and growth opportunities. The position is available for candidates in the Dallas, TX metro area, with work from home options. The role requires 1+ years of call center sales experience, strong outbound call skills, and the ability to think and move quickly while maintaining empathy. The total compensation ranges from $65,000 to $100,000+ annually, including bonus and benefits.

Principal Economist

Company: The Hartford

Location: Remote

Posted Jan 24, 2025

Principal Integrated Awareness Marketing Manager, EMEA

Company: HubSpot

Location: Remote

Posted Jan 24, 2025

HubSpot is seeking an experienced Principal Integrated Awareness Marketing Manager for its European team. The role involves leading strategic PR and brand efforts, developing regional campaigns, managing PR agencies, and collaborating with senior leadership to define the EMEA brand strategy. The ideal candidate should have 7-10 years of PR and brand marketing experience in EMEA, particularly in the UK and Germany, and be comfortable working with senior executives and central and regional teams. The role requires strong written and verbal communication skills, project management abilities, and the capacity to work in a fast-paced environment.

Network Specialist - Enterprise Networking( SDWAN - CISCO & PRISMA)

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Network Services Specialist Engineer with extensive experience in Data Center & Campus network, SD-WAN, and SDN offerings. The role involves designing, implementing, and managing network infrastructure, ensuring robust network performance, and supporting virtual private network secure communications. The successful candidate will work with multi-vendor hardware and operating systems, troubleshoot network issues, and collaborate with team members and other IT organizations. Kyndryl offers opportunities for professional growth, training programs, and working on cutting-edge projects involving new wireless and 5G technologies.

Technical Support Specialist (Remote - France)(F/H)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific Inc. is offering a Technical Support Specialist position in the EMEA region. The role involves providing Level 1 technical support and consulting for complex technical problems on laboratory equipment. The specialist will handle customer support via various platforms, ensure compliance with regulations, and collaborate with sales departments for service contract agreements. The ideal candidate should have a degree in electronics or electromechanics, professional experience in technical support, strong communication skills, and proficiency in English.

Engineer II, Software Quality Assurance

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is offering a Software Quality Testing role in Brazil (Remote). The position involves ensuring flawless software quality through rigorous testing and validation measures, contributing to global health and safety. The ideal candidate should have a degree in Market Research, Science, Engineering, or Quality Management, along with 2 years of experience in Software Quality Testing. Proficiency in Cypress, Playwright, Selenium, Robot Framework, and Test Driven Development (TDD) is required. The company provides competitive remuneration, healthcare, and a range of employee benefits, fostering a culture of integrity, intensity, innovation, and involvement.

Analytics Lead, Scaled Pricing Strategy

Company: Affirm

Location: Remote

Posted Jan 24, 2025

Affirm is seeking an Analytics Lead for Scaled Pricing Strategy to support its mission of reinventing credit. The role involves defining pricing strategy, driving go-to-market initiatives, and collaborating with various teams. The ideal candidate should have 5+ years of experience in a fast-paced strategy and analytical role, strong analytical skills, and proficiency in tools like Excel, SQL, and BI tools. Affirm offers competitive compensation, flexible spending wallets, generous time off, and an employee stock purchase plan. The company is remote-first, with roles available across the U.S.

Sales Development Representative

Company: Belkins

Location: Remote

Posted Jan 24, 2025

Belkins, a top appointment-setting agency, has evolved into Belkins Group, offering a range of services and products in the SalesTech and MarTech industries. With over 1000 clients and a global portfolio, they've set up more than 200,000 appointments, delivering a $10 return for every $1 spent. They're seeking a Sales Development Representative to engage prospects, master outbound strategies, personalize pitches, handle objections, analyze campaign data, and collaborate globally. The ideal candidate should build relationships effortlessly, be flexible and reliable, have 12+ years of SDR experience, consistently deliver results, be a creative problem solver, embrace technology, collaborate well, and have a growth mindset.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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