Technical Support Jobs in Remote

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Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Senior Software Engineer, Ads Measurement Lift Studies

Company: Reddit

Location: Remote

Posted Jan 24, 2025

Reddit, a large online community with 97M daily active users, is seeking a Senior Backend Engineer. The role involves developing and maintaining advertiser-facing products, designing robust backend systems, and collaborating with cross-functional teams. The ideal candidate should have a quantitative or computer science degree, 5+ years of software engineering experience, and strong communication skills. Benefits include comprehensive healthcare, 401k match, and flexible vacation. The base pay range is $190,800—$267,100 USD.

Lead System Integrator - Control Systems

Company: GE Vernova

Location: Taubaté, Brazil / Remote

Posted Jan 24, 2025

Commissioning Specialist

Company: GE Vernova

Location: Houston, TX / Remote

Posted Jan 24, 2025

The Commissioning Specialist, reporting to the Commissioning Manager, is tasked with executing the commissioning plan for specific projects under GE GSI scope. This involves performing tests, ensuring products and equipment meet acceptable standards, troubleshooting, and submitting test reports. The role requires strong EHS culture, understanding of electro-mechanical systems, multitasking abilities, and excellent interpersonal skills. Proficiency in French and English is mandatory, along with technical skills in programming and testing of PLC's and Controls, and testing of power distribution and delivery equipment. The position offers a competitive salary range of 100,100.00 - 166,800.00 USD Annual, along with comprehensive healthcare and retirement benefits.

Lead Engineer Electrical (BoP)

Company: GE Vernova

Location: Taubaté, Brazil / Remote

Posted Jan 24, 2025

The job description outlines a Systems Engineering role with a focus on product design and development. The role involves coordinating with clients and suppliers, ensuring timely document deliveries, and facilitating communication among global teams. The ideal candidate should be an Electrical Engineer with extensive experience in EBOP for Hydro Powerplants, proficient in Portuguese and English, and capable of leading teams and coordinating with multiple stakeholders.

Senior Product and Partnerships Communications Manager - (NYC, NY)

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Senior Product & Partnerships Communications Manager. This role involves leading comprehensive communications strategies for product launches, updates, and lifecycle management. The ideal candidate will have 10+ years of experience in communications, public relations, or marketing, with a focus on product communications, partnerships, or B2B communications. They will craft clear, engaging, and persuasive messaging for diverse audiences, position key executives as thought leaders, and collaborate with cross-functional teams. The role offers the opportunity to work in a fast-paced, dynamic startup environment, with a competitive total compensation package and benefits.

AR Manager

Company: Privia Health

Location: Remote

Posted Jan 24, 2025

Privia Health is a technology-driven national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care. The Accounts Receivable (AR) Manager is responsible for managing the accounts receivable, denial management, and collaborating with internal teams. The role requires 3+ years of experience in a physician medical billing office, experience with major payers, and advanced Microsoft Excel skills. The salary range is $2300 - $2900 per hour, and the role is eligible for an annual bonus. Privia Health is committed to creating a diverse and inclusive work environment.

Partner Account Manager (Ecosystem Sales Manager) Italy

Company: GitLab

Location: Remote

Posted Jan 24, 2025

GitLab, an open core software company, is seeking a Partner Account Manager (Ecosystem Sales Manager) for Italy. The role involves leading major ecosystem partner initiatives, developing strategic plans for partner growth, and building relationships with partners. The ideal candidate should have experience in selling software development tools, application lifecycle management solutions, and open source solutions via strategic partnerships. They must be fluent in both Italian and English, have a strong network in the Italian partner ecosystem, and possess excellent communication and interpersonal skills. GitLab values transparency, collaboration, and diversity, offering flexible work hours, remote work options, and a results-oriented culture.

Healthcare Brand Manager

Company: GANNETT

Location: New York, NY / Remote

Posted Jan 24, 2025

LocaliQ, part of USA TODAY NETWORK, is recruiting for a Healthcare Account Executive role. The position is remote but within reasonable driving distance to Westchester County, NY. The role involves building relationships with local businesses for advertising and digital marketing plans. The company offers a competitive package including base salary, uncapped commission, benefits, and more. The ideal candidate should have strong digital marketing acumen, at least 5 years of experience in the healthcare industry, and excellent communication skills. The role requires travel to the Westchester market and attending healthcare-related events.

CDI - TECHNICIEN DE CHANTIERS EXTÉRIEUR - H/F

Company: GE Vernova

Location: Guéret, France / Remote

Posted Jan 24, 2025

The job involves managing a construction project on-site, adhering to procedures and regulations (EHS, quality, etc.). Key responsibilities include preparing for project interventions, validating project start-up with the client, identifying and training subcontractor capabilities, coordinating logistics, performing operational tasks, respecting project costs and timelines, autonomous decision-making with factory approval, reporting to the project manager and coordination team, alerting about project deviations, organizing project closure, inspecting tools before return, writing closure documents, training team members, and potentially installing/dismantling test generators and conducting dielectric tests. The role requires a Bac+2 in electrotechnique or general mechanics, B1 English, ability to read electrical and mechanical schematics and plans, proficiency in computer tools, and various safety certifications.

CRA I/CRA II - FSP France

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific offers a standard Monday-Friday work schedule in an office environment. The job involves contributing to meaningful work that positively impacts global health, cleanliness, and safety. You'll be part of a team delivering life-changing therapies through research, development, and delivery. The role involves working in multi-national project teams, delivering outstanding customer service, and performing all aspects of the clinical monitoring process. Essential requirements include a university degree in a life-sciences field, minimum 6 months of independent, on-site monitoring experience, and proficiency in German and English.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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