Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Delivery Engineer (Sr Business Analyst) Remote

Company: Broadridge

Location: Baton Rouge, LA / Remote

Posted Jan 24, 2025

Sales Operations Analyst

Company: Trimble

Location: Remote

Posted Jan 24, 2025

Trimble is seeking a Process Analyst for its EMEA sales operations in the AECO sector. The role involves driving continuous improvement initiatives, optimizing sales processes, and standardizing process excellence across the EMEA sales organization. The ideal candidate should have 3+ years of experience in process improvement, business process reengineering, or related fields, with a strong background in sales processes. Proficiency in Salesforce, Google Suite, Excel, and Domo is required. The role involves working closely with sales leaders, platform teams, and other stakeholders to understand their needs and align process improvement initiatives with business objectives. The successful applicant will report to the Senior Manager, EMEA Sales Operations in Trimble's AECO Sector and will be critical to the continued revenue growth of AECO and Trimble.

Flow Credit Trader - Director

Company: Deutsche Bank

Location: New York, NY / Remote

Posted Jan 24, 2025

Deutsche Bank is seeking a Flow Credit Trader Director for its Global Emerging Markets business in New York, NY. The role involves providing liquidity in USD/Euro denominated credit bonds, managing various risks, and working closely with sales to expand the franchise. The ideal candidate should have proven experience in a Flow Credit trading and market making business, deep expertise in credit bonds, and strong quantitative skills. The bank offers a diverse and inclusive environment, competitive compensation, and a hybrid working model.

Senior Software Engineer, Emerging Products (AI/LLM)

Company: Formation Bio

Location: Remote

Posted Jan 24, 2025

Formation Bio, a tech and AI-driven pharma company, is revolutionizing drug development by accelerating all aspects of drug development and clinical trials. Founded in 2016, the company partners with pharma companies, research organizations, and biotechs to develop drugs past clinical proof of concept. Backed by prominent investors, Formation Bio aims to bring new medicines to patients faster and more efficiently. The company is currently seeking a software developer with AI and LLM expertise to lead the design, development, and deployment of software solutions in the strategic drug development process.

Senior Content Marketing Manager (Workplace Culture Network)

Company: EVERFI

Location: Remote

Posted Jan 24, 2025

EVERFI, a global technology company, is seeking a Senior Manager for Content Marketing. The role involves leading the content strategy for a business segment, driving revenue through brand awareness, lead generation, and customer engagement. Responsibilities include conceptualizing pillar content, defining content KPIs, producing high-quality content, and collaborating with various teams to meet revenue targets. The ideal candidate should have 5+ years of digital marketing experience, expertise in content development and distribution, strong analytical skills, and proficiency in CRM, Marketing Automation, and CMS software. EVERFI offers competitive benefits, a casual work environment, and a strong commitment to diversity and inclusion.

VP, Public Sector Sales

Company: RapidSOS

Location: Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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