Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Advisory Solution Consultant, IT Asset Management

Company: ServiceNow

Location: Portland, OR / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of relevant experience, including 2 years with the ServiceNow platform. The role involves developing and positioning product-specific solutions, acting as a thought leader in IT Asset Management and Enterprise Asset Management, and contributing to the generation and maturation of ITAM and EAM pipeline. The consultant will also assist in qualifying customer needs, performing business value assessments, and demonstrating solutions to prospects and existing customers. Up to 20% travel is required. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Advisory Solution Consultant, IT Asset Management

Company: ServiceNow

Location: Washington, DC / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of relevant experience, preferably with the ServiceNow platform and ITAM product suite. The role involves developing and positioning product-specific solutions, aligning with Product Management and Engineering teams, and creating programs to train Solution Consultants and Sellers. The candidate will also contribute to ITAM solutions, assist in qualifying customer needs, and demonstrate solutions to prospects and existing customers. Up to 20% travel is required. ServiceNow offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Manager, Accounting

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an Accounting Manager to oversee general ledger accounting operations and close processes for the US business. The role involves managing a team of staff and senior accountants, ensuring accurate books and records, and implementing world-class accounting practices. The ideal candidate should have 5+ years of progressive accounting experience, 2+ years of leadership experience, and be a US CPA. They should also possess strong working knowledge of Excel and have experience in a SaaS environment. The role offers the opportunity to impact industries that power our global economy, with a focus on safety, efficiency, and sustainability. Samsara values professional integrity, resilience, and a growth mindset, and encourages continuous learning and professional development.

Sales Director, Risk Bearing Providers

Company: Vim

Location: Remote

Posted Jan 24, 2025

Vim is a rapidly growing middleware platform revolutionizing healthcare through seamless data exchange and collaboration. The Director of Sales will lead a team of Account Executives, focusing on value-based care buyers like ACOs and MSOs. The role involves managing a quota, developing strategic sales plans, and fostering strong customer partnerships. Vim's platform enhances clinical workflows, improves performance, and drives innovation. The company offers a competitive compensation package, comprehensive benefits, and a flexible work environment.

Senior Associate Engineer, Product Software

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Data Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Atlassian is seeking a Data Engineer for its Go-To Market Data Engineering (GTM-DE) team. The role involves building a data lake, maintaining big data pipelines, and facilitating the movement of billions of messages daily. The ideal candidate should have at least 2 years of experience as a software or data engineer, strong programming skills, and experience with data modeling and modern software development practices. They should be comfortable working in a fast-paced environment, solving complex problems, and have experience with AWS services like EMR, Kinesis, RDS, S3, and SQS. Atlassian values diversity and offers comprehensive perks and benefits.

Transfer Agent Operations Associate (Hybrid)

Company: Broadridge

Location: Kingston, NY / Remote

Posted Jan 24, 2025

Broadridge is seeking an Associate for a hybrid role involving daily processing of shareholder and DTC presentations. The Associate will review paperwork, ensure service delivery requirements are met, and assist with system development and special projects. Preferred qualifications include a Bachelor's degree, 3+ years of Transfer Agent or Financial industry experience, and strong follow-up, detail-oriented, multitasking, and critical thinking skills. The role offers a competitive hourly rate and comprehensive benefits, with a commitment to a diverse, equitable, and inclusive environment.

Chief Engineer

Company: Leidos

Location: Remote

Posted Jan 24, 2025

Customer Fulfillment Manager (CFM)

Company: GE Vernova

Location: Abilene, TX / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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