Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Senior Security Software Engineer

Company: DigitalOcean

Location: Canada / Remote

Posted Jan 24, 2025

DigitalOcean is seeking a Senior Engineer with a passion for internet safety. The role involves developing and deploying resilient security services, primarily in Go, and collaborating with other teams to design secure architectures. The ideal candidate should have 5+ years of software engineering experience, preferably with a security focus, and be comfortable with Go, Python, and JavaScript. They should also have excellent communication skills and a desire to build secure by default services. DigitalOcean offers a competitive salary, benefits, and opportunities for career growth and development.

Clin Ops Delivery Specialist II

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

The job involves reviewing clinical monitoring visit reports for consistency, liaising with clinical monitoring staff, ensuring compliance with report expectations, customizing templates, evaluating protocol adherence and subject safety, attending internal project meetings, providing forecast estimates, and contributing to regulatory requirements. The role also includes support activities and progress updates.

Chef de projet d'Ingénierie (Industrie Hydroélectrique)| Project Engineering Manager (Hydroelectric industry)

Company: GE Vernova

Location: Montreal, Canada / Remote

Posted Jan 24, 2025

GE Vernova is seeking a Project Engineering Manager for its Hydro Power North America division. The role involves technical execution of component integration for large hydro projects, coordination of product management, engineering centers of excellence, and project office functions. The successful candidate will ensure cost and performance targets are met, manage technical documentation, and serve as a technical point of contact for clients and partners. Key qualifications include a bachelor's degree in engineering, at least 5 years of project execution and engineering design experience, strong communication and project management skills, and proficiency in French and English. The role offers opportunities for growth and impact in a global team working on cutting-edge technologies to address climate change.

Director, Partner Readiness Programs (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking a Director of Partner Readiness. The role involves leading a team to transform CrowdStrike's go-to-market strategy for its partner ecosystem, focusing on scaling partners' sales and technical capabilities. Key responsibilities include designing and executing a multi-year partner enablement strategy, developing programs and curriculum, and leading a global team. The ideal candidate should have 10+ years of relevant work experience, program management skills, and experience in designing global partner enablement programs. CrowdStrike offers a remote-friendly culture, competitive benefits, and a commitment to diversity and inclusion.

French Tied Agent

Company: Fisher Investments

Location: Guéret, France / Remote

Posted Jan 24, 2025

Fisher Investments Luxembourg is seeking a Regional Sales Manager to work from home as an independent contractor. The role involves calling high-net-worth leads, qualifying and scheduling face-to-face appointments, and closing business. The successful candidate will have a proven track record in selling to high net worth individuals, with 5+ years of experience. They should possess a motivated mindset, be a calculated risk-taker, and have strong interpersonal skills. Fisher Investments offers a highly lucrative compensation structure, first-class service, and a transparent fee structure. The company prides itself on its long history of managing global investments and tailoring portfolio management to help clients reach their long-term goals.

AWS Marketing Leader

Company: PwC

Location: Milwaukee, WI / Remote

Posted Jan 24, 2025

Sr Manager, Channel Management

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific Inc., a global leader in serving science with annual revenue exceeding $40 billion, is seeking a commercial leadership role for its Microbiology Division (MBD). The role involves developing channel strategy, driving growth through North American channels, and fostering relationships with channel partners. Key responsibilities include creating a commercial process for selling through partner organizations, coordinating divisional leads to meet channel objectives, and understanding market dynamics and competitive landscape. The ideal candidate should have a B.S. in Sciences or Business, preferably with an MBA, and at least 5 years of direct/distribution sales experience. Strong analytical skills, strategic selling abilities, and excellent communication skills are required. The position offers competitive remuneration, healthcare benefits, and opportunities for career growth in an innovative company culture.

Configuration and Data Manager

Company: Leidos

Location: Remote

Posted Jan 24, 2025

Leidos' Multi Domain Solutions Division is seeking a skilled Configuration and Data Manager to support the US Space Force in a hybrid Azure cloud environment. The role involves managing configurations, ensuring data integrity, and facilitating operations across cloud and on-premises systems. Key responsibilities include maintaining the Software Configuration Management Repository, enforcing Configuration Management and Quality Control Plans, and coordinating with various teams. The ideal candidate should have a SECRET clearance, relevant experience, and expertise in Azure services, configuration management, and data governance.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages