Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Director, Product Public Relations (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity since 2011, seeks a Director of Product Public Relations. The role involves shaping and amplifying the Falcon platform narrative, translating complex technical concepts into compelling messaging, and driving clear narratives that align with business priorities. The ideal candidate should have 15+ years of experience in PR, a proven ability to simplify complex concepts, and extensive management experience in a high-growth cybersecurity company. The position offers a remote-friendly culture, competitive compensation, and opportunities for professional development.

Support Account Manager (Teamcenter)

Company: Siemens Digital Industries Software

Location: Madrid, Spain / Remote

Posted Jan 24, 2025

Siemens Digital Industries Software is seeking a Support Account Manager to ensure an exceptional customer experience. The role involves engaging with major accounts, understanding their business and technical drivers, and architecting appropriate solutions. The manager will act as a single point of contact for support activities, oversee technical resources, and manage escalations. Qualifications include technical consulting experience, IT project management, and knowledge of Siemens software products. Excellent communication skills and the ability to manage multiple priorities are required. Siemens offers a comprehensive reward package and values diversity.

Appointment Specialist

Company: Zillow

Location: Remote

Posted Jan 24, 2025

Zillow is hiring for a part-time Appointment Specialist role in Serbia, with the position being integral to the company's operations. The role involves managing real estate appointments, updating MLS listings, and resolving showing issues. The ideal candidate should have excellent communication skills, attention to detail, and at least 6 months of customer service experience. Zillow Group, known for its innovative culture and comprehensive benefits, is an equal opportunity employer committed to fostering an inclusive environment.

Senior Director Product Management (Remote)

Company: Broadridge

Location: Boston, MA / Remote

Posted Jan 24, 2025

Broadridge is hiring for a Senior North American Product Manager for SBL. The role involves gathering requirements, creating product designs, and defining user stories. The ideal candidate should have extensive experience in the Northern American Securities Finance Market, knowledge of Loanet, DTC, and Books and Records systems, and strong business analysis skills. The position is remote with limited travel for team meetings. The salary range is between $165,000 - $185,000. Broadridge values a diverse, equitable, and inclusive environment.

Premier Sales Executive (CT)

Company: Prudential Financial

Location: Shelton, CT / Remote

Posted Jan 24, 2025

Integration Consultant

Company: UKG

Location: Remote

Posted Jan 24, 2025

UKG, the largest U.S.-based private software company, is seeking an Integration Consultant. The role involves delivering high-quality solutions, providing excellent consulting services, and ensuring quality in requested integrations. The ideal candidate should have 1-3 years of experience in a Professional Services consulting environment, strong communication skills, and a degree in Computer Science or related field. Preferred qualifications include knowledge in specialized functional areas, development languages, and development tools. UKG is committed to maintaining a diverse and inclusive work environment, offering comprehensive benefits and competitive pay.

Sr. Product Manager, SEO

Company: Upwork

Location: Remote

Posted Jan 24, 2025

Marketing Sales Specialist (EU Centric)

Company: TransUnion

Location: London, United Kingdom / Remote

Posted Jan 24, 2025

TransUnion is seeking a Marketing Sales Specialist to join their team, focusing on the European market, particularly Spain, Germany, France, and BeNeLux. The role involves selling Marketing Solutions to prospects and existing customers, hitting revenue targets, and building strong partnerships. The ideal candidate should have a minimum of 7 years of experience selling Marketing solutions, a deep understanding of European Marketing, and excellent communication skills. TransUnion offers a competitive salary, benefits, and opportunities for growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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